2

Remote Software Support Specialist Jobs (NOW HIRING)

Software Support Analyst

Englewood, CO · Remote

$51K - $68K/yr

This position is fully onsite, remote work not available. Teledyne Monitor Labs (TML) has more than ... Software Support Analyst As a Software Support Analyst, you will be responsible for remote support ...

... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Customer Support Specialist

Knoxville, TN · On-site +1

$17.25 - $23.25/hr

Our Software Support Specialist acts as the point of first reference by answering software-related ... Remote Work Environment: This role may be performed remotely. Employees must have a dedicated and ...

Customer Support Specialist

Knoxville, TN · On-site +1

$17.25 - $23.25/hr

Our Software Support Specialist acts as the point of first reference by answering software-related ... Remote Work Environment: This role may be performed remotely. Employees must have a dedicated and ...

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Remote Customer Support Specialist Hybrid Part time Arlington, Virginia, United States Description Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in ...

... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Join the Team Modernizing Medicine At ModMed , we're not just building software-we're reimagining ... The imposters are creating misleading email accounts, conducting remote "interviews," and making ...

... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

next page

Showing results 1-20

Remote Software Support Specialist information

See salary details

$29K

$58.3K

$94.5K

How much do remote software support specialist jobs pay per year?

As of Jul 6, 2026, the average yearly pay for remote software support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.

How does a Remote Software Support Specialist effectively collaborate with development teams to resolve complex technical issues?

Remote Software Support Specialists frequently partner with software developers to troubleshoot and resolve advanced technical problems reported by users. Collaboration typically involves documenting user issues clearly, reproducing errors, and escalating incidents with detailed logs and user feedback. Effective communication is key, as specialists must bridge the gap between end users and developers, often participating in virtual meetings or using ticketing systems to track progress. This cross-functional teamwork helps ensure that both immediate user concerns and long-term product improvements are addressed.

What does a Remote Software Support Specialist do?

A Remote Software Support Specialist provides technical assistance and troubleshooting for software products or services from a remote location. They help users resolve issues via phone, email, chat, or remote desktop tools, often guiding customers step-by-step through problem-solving processes. Their responsibilities also include documenting issues, escalating complex problems, and ensuring customer satisfaction. Strong communication skills and a thorough understanding of the software are essential for this role.

What is the difference between Remote Software Support Specialist vs Remote Technical Support Representative?

AspectRemote Software Support SpecialistRemote Technical Support Representative
Required CredentialsIT certifications, software troubleshooting skillsBasic IT knowledge, customer service skills
Work EnvironmentRemote, technical support teams, software companiesRemote, customer service centers, tech companies
Employer & Industry UsageSoftware developers, SaaS providersInternet service providers, hardware vendors
Common Search & ComparisonTechnical troubleshooting, software issuesCustomer support, tech help desk

The Remote Software Support Specialist focuses on troubleshooting and resolving software-related issues, often requiring technical certifications. In contrast, the Remote Technical Support Representative handles a broader range of technical problems, including hardware and network issues, with a stronger emphasis on customer service skills. Both roles are remote and serve tech-driven industries, but their specific focus and skill requirements differ.

What are the key skills and qualifications needed to thrive as a Remote Software Support Specialist, and why are they important?

To thrive as a Remote Software Support Specialist, you need strong troubleshooting abilities, technical knowledge of relevant software products, and typically a background in IT or computer science. Familiarity with ticketing systems (such as Zendesk or Jira), remote desktop tools, and certification in areas like CompTIA A+ or Microsoft IT support are highly beneficial. Excellent communication, patience, and problem-solving skills help you effectively assist users and de-escalate challenging situations. These competencies are vital for delivering timely, effective support and ensuring user satisfaction in a remote work environment.
What cities are hiring for Remote Software Support Specialist jobs? Cities with the most Remote Software Support Specialist job openings:
What are the most commonly searched types of Software Support Specialist jobs? The most popular types of Software Support Specialist jobs are:
What states have the most Remote Software Support Specialist jobs? States with the most job openings for Remote Software Support Specialist jobs include:
Remote Administrative Support Specialist

Remote Administrative Support Specialist

NoGigiddy

Remote

Other

Posted 6 days ago


Job description

NoGigiddy, a leading gig staffing platform revolutionizing the industry, is seeking a motivated and detail-oriented Remote Administrative Support Specialist to join our dynamic team. As a Remote Administrative Support Specialist, you will play a crucial role in providing exceptional administrative support to our gig workers and ensuring a seamless experience on our platform. With NoGigiddy's innovative approach to gig staffing, this is an excellent opportunity to contribute to a company that puts flexibility and convenience at the forefront.

As the Remote Administrative Support Specialist, you will have the opportunity to work remotely and be part of a team dedicated to making gig work better for everyone. Your responsibilities will include liaising with gig workers, communicating shift opportunities, and addressing any queries or concerns they may have. Additionally, you will be responsible for maintaining accurate and up-to-date records, coordinating scheduling, and providing general administrative support.

Responsibilities
  • Communicate effectively with gig workers to inform them of available shifts and opportunities in real-time.
  • Address gig worker queries and provide comprehensive support through various channels, including email, chat, and phone communication.
  • Maintain accurate and detailed records of gig workers, including contact information, availability, and preferences.
  • Coordinate shift scheduling and make adjustments as necessary to ensure efficient utilization of gig workers.
  • Provide administrative support by preparing reports, managing documentation, and assisting with data entry tasks.
  • Collaborate with internal teams to facilitate seamless communication and streamline processes.
  • Contribute to ongoing improvements of the gig worker experience by providing feedback and insights.

Requirements

  • Proven experience in administrative support roles, preferably in the staffing and recruiting industry.
  • Proficient computer skills, including experience with Microsoft Office Suite and CRM software.
  • Strong organizational and time management skills with the ability to manage multiple tasks simultaneously.
  • Excellent communication skills, both written and verbal, to effectively interact with gig workers.
  • Detail-oriented mindset with a high level of accuracy in data entry and record-keeping.
  • Ability to work independently and remotely, demonstrating self-motivation and initiative.
  • Flexibility and adaptability to thrive in a fast-paced, dynamic environment.