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Remote Social Work Jobs in Rochester, NY (NOW HIRING)

Active LCSW, LMHC, or LMFT license in New York * Minimum 1 year of 1:1 clinical experience using ... Telehealth or remote experience * Self-motivated with strong independent work skills and ...

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Remote Social Work information

See Rochester, NY salary details

$34K

$75.2K

$115.4K

How much do remote social work jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote social work in Rochester, NY is $75,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $90,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote social workers, and how can they effectively address them?

Remote social workers often face challenges such as building trust and rapport with clients through virtual platforms, managing boundaries between work and personal life, and ensuring client confidentiality in home office environments. To address these, professionals can utilize secure communication tools, establish clear virtual meeting protocols, and set designated workspaces to maintain privacy. Regular virtual supervision and peer check-ins can also help mitigate feelings of isolation and provide ongoing support.

What is the difference between Remote Social Work vs Remote Counseling?

AspectRemote Social WorkRemote Counseling
CredentialsLicensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW)Licensed Professional Counselor (LPC), Licensed Mental Health Counselor (LMHC)
Work EnvironmentHealthcare agencies, schools, community organizationsPrivate practices, mental health clinics, telehealth platforms
Industry UsageSocial services, healthcare, educationMental health, therapy, wellness services
Common Search IntentRemote social work jobs, social work telehealthRemote counseling jobs, online therapy roles

While both roles involve providing mental health support remotely, social workers often focus on connecting clients with resources and addressing social determinants, whereas counselors primarily provide therapy and emotional support. Understanding these differences can help job seekers find the right remote position aligned with their credentials and career goals.

What are the key skills and qualifications needed to thrive as a remote social worker, and why are they important?

To thrive as a Remote Social Worker, you need a degree in social work (BSW or MSW), state licensure, and a solid understanding of case management and client advocacy. Familiarity with telehealth platforms, secure communication tools, and electronic case management systems is typically required. Excellent communication, empathy, and self-motivation are crucial soft skills for building trust and providing support virtually. These skills and qualifications are vital for delivering effective, ethical, and client-centered care in a remote environment.

What is remote social work?

Remote social work refers to providing social work services through virtual means such as phone calls, video conferencing, emails, or online platforms, rather than in-person visits. Remote social workers support clients with issues like mental health, family counseling, case management, or resource referrals from a distance. This approach allows professionals to reach clients who may have barriers to accessing traditional, face-to-face support, such as those in rural communities or with mobility challenges. Remote social work requires strong communication skills, proficiency with technology, and an understanding of privacy and confidentiality standards in digital interactions.
What are the most commonly searched types of Social Work jobs in Rochester, NY? The most popular types of Social Work jobs in Rochester, NY are:
What are popular job titles related to Remote Social Work jobs in Rochester, NY? For Remote Social Work jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Social Work jobs in Rochester, NY look for? The top searched job categories for Remote Social Work jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Social Work jobs? Cities near Rochester, NY with the most Remote Social Work job openings:
Infographic showing various Remote Social Work job openings in Rochester, NY as of August 2026, with employment types broken down into 72% Full Time, 24% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $75,249 per year, or $36.2 per hour.

Self-Pay Fin Assist Coord IV

University of Rochester

Rochester, NY • Remote

$18.71 - $25.27/hr

Full-time

Re-posted 9 days ago


University Of Rochester rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

122nd of 616 rated colleges and universities


Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

Remote Work - New York, Albany, New York, United States of America, 12224

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910401 Patient Self-Pay Services

Work Shift:

UR - Day (United States of America)

Range:

UR URCC 204 H

Compensation Range:

$18.71 - $25.27

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Counsels patients and their representatives and arranges for payments for services provided. May provide assistance with financial aid applications to various social service agencies.

ESSENTIAL FUNCTIONS

  • Reviews all applications for financial assistance. Reviews and responds to applications within the prescribed timeframes verbally and/or in writing. Investigates financial information relating to the application for financial assistance.
  • Responds to inquiries in a timely fashion. Coordinates status reports to the management team. Acts as the liaison with internal departments, as well as external collection agencies.
  • Maintains and processes current hold bills to ensure timely adjustments and billing to patients occur. Processes adjustments based on reports delivered from leadership. Reviews and makes recommendations for high dollar financial assistance balances to leadership on a weekly basis. Ensures the master file database is updated and accurate. Tracks productivity as defined by management.
  • Coordinates all financial assistance application efforts with staff in partner departments. Performs account registration edits and account adjustments for the financial assistance program.
  • Acts as a backup when needed. Receives incoming calls from internal and external customers regarding billing issues in a timely and customer friendly manner. Meets with patients directly regarding billing issues and financial assistance questions. Receives incoming calls regarding outstanding balances as a result of statements sent. Performs reviews and researches procedures on billing issues on patient accounts.
  • Other duties as assigned.


MINIMUM EDUCATION & EXPERIENCE

  • Associate's degree and 2 years of relevant experience required
  • Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status,or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.


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