Remote Site Manager - Contact Center Lead Operations for a Mission-Critical Federal Program ITCON Services is seeking a dynamic and results‐driven Remote Site Manager to lead day‐to‐day ...
New
Remote Site Manager - Contact Center Lead Operations for a Mission-Critical Federal Program ITCON Services is seeking a dynamic and results‐driven Remote Site Manager to lead day‐to‐day ...
New
Remote Site Manager - Contact Center Lead Operations for a Mission-Critical Federal Program ITCON Services is seeking a dynamic and results‐driven Remote Site Manager to lead day‐to‐day ...
New
Livingston, TX · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Livingston, TX · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Baltimore, MD · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Baltimore, MD · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Baton Rouge, LA · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Baton Rouge, LA · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Corpus Christi, TX · On-site +1
The Site Manager provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the ...
Corpus Christi, TX · On-site +1
The Site Manager provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the ...
Bakersfield, CA · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Bakersfield, CA · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
San Francisco, CA · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
San Francisco, CA · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Phoenix, AZ · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Phoenix, AZ · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Justin, TX · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Justin, TX · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Nashville, TN · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Nashville, TN · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
San Antonio, TX · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
San Antonio, TX · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Columbia, SC · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Columbia, SC · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Las Vegas, NV · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Las Vegas, NV · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Oklahoma City, OK · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Oklahoma City, OK · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Corpus Christi, TX · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Corpus Christi, TX · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Sayreville, NJ · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Sayreville, NJ · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Los Angeles, CA · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Los Angeles, CA · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Boston, MA · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Boston, MA · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Decatur, AL · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Decatur, AL · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Denver, CO · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
Denver, CO · Remote
$80K - $110K/yr
The Project Site Manager is responsible for the safe, timely, and cost-effective delivery of ... Willingness to travel and work on remote or international project sites as required. (50 ...
$25K - $33.8K
4% of jobs
$33.8K - $42.5K
10% of jobs
$48.8K is the 25th percentile. Wages below this are outliers.
$42.5K - $51.3K
15% of jobs
$51.3K - $60.1K
14% of jobs
The median wage is $67.8K / yr.
$60.1K - $68.9K
8% of jobs
$68.9K - $77.6K
7% of jobs
$77.6K - $86.4K
4% of jobs
$86.4K - $95.2K
4% of jobs
$95.2K - $104K
4% of jobs
$104K - $112.7K
2% of jobs
$113.4K is the 75th percentile. Wages above this are outliers.
$112.7K - $121.5K
27% of jobs
$25K
$80K
$121.5K
| Aspect | Remote Site Manager | Construction Supervisor |
|---|---|---|
| Credentials | Project management certification, relevant industry experience | Construction management or related certifications, experience in construction |
| Work Environment | Oversees multiple remote or on-site locations, often from a central office | On-site at construction sites, overseeing daily operations |
| Industry Usage | Used across various industries including energy, telecommunications, and infrastructure | Primarily in construction and building projects |
| Search & Comparison Intent | People comparing remote management roles in construction projects | Individuals seeking on-site construction leadership roles |
The Remote Site Manager and Construction Supervisor roles share similarities in industry and required certifications but differ mainly in work environment and scope. The Remote Site Manager typically oversees multiple remote locations from a central office, focusing on coordination and project management. In contrast, the Construction Supervisor works directly on-site, managing daily construction activities. Both roles are essential in construction projects but cater to different operational needs and work settings.

Full-time
Posted 2 days ago
Remote Site Manager – Contact Center Lead Operations for a Mission-Critical Federal Program ITCON Services is seeking a dynamic and results‐driven Remote Site Manager to lead day‐to‐day operations for a high‐impact contact center supporting the U.S. Citizenship and Immigration Services (USCIS). This role is ideal for a hands‐on leader who thrives in fast‐paced environments and is passionate about delivering exceptional customer service at scale.
You will oversee all aspects of contact center operations—from staffing and performance management to service delivery and issue resolution—ensuring seamless support for a critical federal program. Why Join ITCON? Support a mission‐driven federal program that serves millions Lead and influence high‐performing contact center teams Work in a collaborative, growth‐oriented environment Access competitive benefits, training, and development opportunities Be part of a trusted partner in federal customer experience solutions What You'll Do Operational Leadership Oversee daily contact center operations, ensuring efficient, high‐quality service delivery Manage staffing, scheduling, and workforce performance to meet service level agreements (SLAs) Monitor key performance metrics and implement strategies to drive continuous improvement Team & Performance Management Lead, coach, and support supervisors and frontline staff to achieve performance and quality goals Foster a culture of accountability, collaboration, and customer excellence Address escalations and resolve complex operational issues in a timely manner Service Delivery & Quality Assurance Ensure consistent delivery of accurate, timely, and customer‐focused support Identify trends, gaps, and opportunities to improve customer experience and operational efficiency Partner with training and quality teams to enhance agent performance and knowledge Technical & Systems Support Provide oversight and coordination for telecommunications and information systems supporting the contact center Troubleshoot operational or technical issues and collaborate with IT teams to ensure minimal disruption to services What You Bring 3+ years of contact center or operations management experience, preferably in a federal or high‐volume environment Proven ability to lead teams, manage performance, and meet operational targets Strong problem‐solving skills with the ability to manage escalations and drive resolution Experience working with contact center technologies and reporting tools Excellent communication, leadership, and organizational skills Qualifications High School Diploma or equivalent (Bachelor's degree preferred) U.S.
Citizenship required Ability to obtain and maintain required public trust government clearance #J-18808-Ljbffr
Sourced by ZipRecruiter
Recruiting and staffing services
51 - 200 Employees
New York, NY, US
1997