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Remote Shopper Jobs (NOW HIRING)

Shopper Insights Manager

$111K - $160K/yr

This position is remote. Responsibilities Your Role: As a Shopper Insights Manager, you will be responsible for owning and delivering shopper insights workstreams for assigned retailers, channels ...

Shopper Insights Manager

$111K - $160K/yr

This position is remote. Responsibilities Your Role: As a Shopper Insights Manager, you will be responsible for owning and delivering shopper insights workstreams for assigned retailers, channels ...

Manager, Shopper Insights

Chicago, IL · Remote

$113K - $177K/yr

Position Summary The Manager, Shopper Insights is a seasoned market research professional that ... For remote locations or positions open to multiple locations, the pay range may reflect several US ...

The Director of Retail and Shopper Marketing builds the programs that convert awareness into trial ... Remote-first work environment with flexible scheduling

Sr. Manager, Shopper Commerce

New York, NY · On-site +1

$145K - $160K/yr

Hybrid work Job Id: 53877 Sr. Manager, Shopper Commerce At Bel, we are not just a company-we are a company on a Mission, built on 160 years of bold innovation, family values, and a commitment to ...

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Remote Shopper information

See salary details

$11

$18

$43

How much do remote shopper jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote shopper in the United States is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $21.88 per hour, depending on experience, location, and employer.

What is a remote shopper?

Remote shoppers are individuals who assist customers with purchasing goods and services online or over the phone, rather than in a physical store. They help clients select products, compare options, place orders, and sometimes coordinate deliveries. Remote shoppers may work for retail companies, grocery stores, or specialized shopping services. Their main goal is to provide a convenient and personalized shopping experience for customers who prefer or need to shop remotely.

How do remote shoppers effectively communicate with clients and team members to ensure accurate order fulfillment?

Remote Shoppers typically use a combination of messaging apps, email, and company platforms to stay in touch with both clients and their support teams throughout the shopping process. Clear communication is key for clarifying preferences, substitutions, and delivery details, especially when working remotely. Many employers provide dedicated tools or apps to streamline updates and approvals, making collaboration efficient despite the physical distance. Being proactive in updating clients about product availability and coordinating with logistics or customer service teams helps ensure orders are completed accurately and on time.

What are the key skills and qualifications needed to thrive as a remote shopper?

To thrive as a Remote Shopper, you need strong attention to detail, product knowledge, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with online ordering systems, inventory management software, and mobile apps is typically required. Excellent communication, time management, and problem-solving abilities help you stand out in this customer-focused role. These skills and qualities are crucial to accurately fulfill orders, provide a positive customer experience, and ensure efficient operations in a remote shopping environment.

What is the difference between Remote Shopper vs Remote Customer Service Representative?

AspectRemote ShopperRemote Customer Service Representative
Required CredentialsNone typically required; some roles may need basic tech skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOnline, flexible, often on-demand or gig basisHome office setup, regular shifts, client communication
Industry UsageE-commerce, retail, marketplace platformsTelecommunications, retail, service industries
Common Search/ComparisonYesYes

Remote Shoppers primarily browse and purchase products online, often working on a flexible, gig basis. Remote Customer Service Representatives handle customer inquiries, support, and issue resolution remotely, usually with more structured schedules. While both roles are remote and involve online work, Remote Shoppers focus on shopping activities, whereas Remote Customer Service Representatives focus on customer support functions.

More about Remote Shopper jobs
What cities are hiring for Remote Shopper jobs? Cities with the most Remote Shopper job openings:
What are the most commonly searched types of Shopper jobs? The most popular types of Shopper jobs are:
What states have the most Remote Shopper jobs? States with the most job openings for Remote Shopper jobs include:
Infographic showing various Remote Shopper job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 51% Physical, 4% Hybrid, and 45% Remote job distribution, with an average salary of $38,119 per year, or $18.3 per hour.

Shopper Insights Manager

Heaven Hill Brands

Chicago, IL • Remote

Full-time

Posted 12 days ago


Heaven Hill Brands rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

14th of 434 rated food and drinks producers


Job description

Job Description: This position may be based in our Louisville, KY office or performed remotely by candidates residing in the greater Chicago, IL market. Periodic travel to our Louisville headquarters will be required for remote employees based on business needs. What the Role Is The Shopper Insights Manager will be responsible for helping drive category growth and strengthen retailer partnerships across Heaven Hill’s portfolio of brands. This role will operate as a key extension of the broader insights function, helping shape the strategic learning and storytelling for enterprise and commercial priorities. The Manager will serve as a strategic partner to Sales, Marketing, Commercial Planning and Finance teams by translating shopper, consumer, category and retail insights into actionable business recommendations. The role will support both proactive strategic initiatives and responsive business needs across brands, channels, customers and commercial teams. This role is focused on leading the development of compelling category stories, retailer-specific insights and data-driven strategies that drive growth across on-premise and off-premise channels. Ideal experience combines strong analytical capabilities, storytelling expertise, retailer understanding, and strategic thinking to influence stakeholders and retail partners. How You Will Spend Your Time? Shopper & Category Insights LeadershipServe as a strategic thought partner and subject matter expert on shopper behavior, category and consumer trends, retail dynamics, and market opportunities.Develop actionable shopper and category insights that drive business growth across assigned channels, customers, and brands.Build and activate annual shopper and category learning agendas aligned with commercial and brand priorities.Translate complex data into clear, compelling narratives that support retailer and internal business decisions.Identify emerging shopper, channel, and competitive trends to uncover opportunities for assortment, merchandising, pricing, promotion, and display optimization.Collaborate with Sales, Marketing, Shopper Marketing, Commercial Strategy, and Finance/Rev Man teams to embed shopper and category insights into business planning.Develop retailer-specific category growth stories and insight-based selling narratives that support Joint Business Planning and commercial priorities; to inform retailer presentations, line reviews, and category strategy development. Business Partnership & Internal Client SupportServe as a trusted insights partner to Brand Marketing, Sales, Commercial Strategy, Revenue Management, Finance, and Shopper Marketing teams.Manage a dynamic mix of proactive strategic initiatives and reactive/ad hoc business requests, balancing speed, rigor, and business impact.Partner with the Senior Director, Consumer Insights to prioritize learning agendas, support evolving business needs, and ensure alignment to enterprise priorities.Consult with cross-functional stakeholders to identify insight needs, frame business questions, and deliver actionable recommendations that influence decision-making.Support organizational capability building by helping teams better leverage shopper, category, and consumer insights in planning and execution. Data Analytics & Insight DevelopmentIntegrate, analyze and synthesize multiple data sources, including syndicated, shopper, and behavioral and customer data to uncover actionable business opportunities and develop commercially relevant recommendationsUtilize data sources such as NielsenIQ, Numerator, IWSR, NABCA, SipSource and eCommerce analytics.Integrate qualitative and quantitative insights to develop holistic shopper and category stories. Cross-Functional CollaborationInfluence strategic decisions through persuasive storytelling, strong analytics, and business acumen.Build strong relationships with retailer partners, distributors, syndicated data providers, and agency partners.Foster a culture of curiosity, collaboration, and continuous improvement.Respond to time-sensitive commercial and customer requests with clear, actionable insights and recommendations.Balance long-term category and shopper learning priorities with near-term business opportunities and stakeholder needs. Who You Are… Required Skills and Experience:Bachelor’s degree in Marketing, Business, Analytics, Economics, Statistics, or related field.Minimum 5 years of experience in shopper insights, category management, sales analytics, commercial strategy, or related CPG functions.Strong experience accessing and analyzing syndicated data sources including NielsenIQ/CircanaIRI, Numerator, retailer POS, loyalty, and panel data.Experience building category reviews, retailer selling stories, and actionable business recommendations.Demonstrated ability to independently execute shopper and category analyses, develop retailer-facing recommendations, and manage cross-functional projects.Strong analytical, problem-solving, and strategic thinking capabilities.Excellent communication, presentation, and storytelling skills.Demonstrated ability to influence cross-functional teams, stakeholders and external retail partners.Ability to manage multiple priorities in a fast-paced environment. Valued but not Required Skills and Experience:Beverage alcohol industry experience strongly preferred.Experience working directly with major retail customers across grocery, mass, club, convenience, or eCommerce channels.Experience with advanced analytics, data visualization, and dashboarding tools such as Tableau, Power BI, SQL, Python, or Excel modeling. Physical Requirements While performing duties of job, the employee is occasionally required to:Stand; walk; use hands and fingers to handle, or feel objects, and use a computer; reach with hands and armsLift and/or move up to 20 pounds BenefitsPaid Vacation11 Paid HolidaysHealth, Dental & Vision eligibility from day oneFSA/HSA401K matchEAPMaternity/Paternity Leave In Chicago, the expected compensation range for this role is between $115,000 - 125,000. Actual starting pay may differ based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education. Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status, or any other legally protected characteristic.

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