Virtual Shopper Jobs (NOW HIRING)

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Yellowstone Club’s Residential Services is currently seeking candidates for a Residential Shopper for the upcoming Winter season! Our Winter employment months are November – April.

The purpose of the Residential Shopper is to provide world class service throughout the shopping experience for Members and guests. It is the duty of the Residential Shopper to provide timely and accurate procurement of goods and thoughtful delivery of all shopping orders. The ability to remain organized and communicate effectively with teammates, retailers, and Members is critical. The Residential Shopper is expected to follow and shop grocery and retail lists at a variety of vendors according to specific instructions and details, and deliver goods in private residences in an efficient, courteous, and aesthetic manner.

Major Responsibilities:

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Take ownership of and deliver on all Member and guest requests and any subsequent issues that may arise in the shopping process.
• Follow specific instructions and requests throughout the shopping process.
• Demonstrate strong organizational skills and attention to detail.
• Demonstrate the ability to make decisions quickly, considering the expectations of Members and business policies.
• Maintain clear, consistent, and professional communication via email, phone, and in person with a variety of recipients and contacts.
• Work well under pressure and in a fast paced, demanding environment.
• Provide exceptional, world-class service when interacting with Members, guests, and clients in both private residences and virtual meetings.

Other Duties and Responsibilities:

• Be willing to work a flexible and sometimes inconsistent schedule. This may include unexpected late nights and significant amounts of overtime and extra work days during peak season.
• Follow detailed and extensive shopping lists.
• Communicate and work closely with the Residential Shopping Manager, Assistant Manager, and other Shoppers to facilitate procurement of high-volume lists.
• Follow guidelines to create aesthetic and intuitive grocery and product setups in private residences.
• Drive in a safe manner for several hours per day, making multiple stops at vendors throughout Bozeman and Big Sky.
• Follow Yellowstone Club, Montana State, and local regulations when operating company vehicles.
• Maintain an organized and clean vehicle in accordance with Residential Services Vehicle Policies, standard safety requirements, and take into account a high volume of purchased items during shift.
• Comprehend and deliver on all Member, guest, and manager requests.
• Maintain a willingness to adapt and accommodate last-minute requests, returns to Bozeman from Big Sky during shift, and vendor sourcing issues.

• Maintain a positive and respectful attitude at all times, including Member, guest, vendor, retailer, and teammate interactions.
• Assist with inventory, organization, and procurement of goods for Pioneer Mercantile.
• Assist with inventory, organization, and procurement of backstock throughout on-site offices and Member homes.
• Maintain ability to consistently perform and deliver on all job duties with little to no oversight or direction.
• Maintain privacy of Members and guests at all times.
• Project a favorable image of Yellowstone Club at all times.
• Maintain a clean and neat appearance at all times.
• Perform work in a safe and high-quality manner.
• Communicate regularly and effectively with all employees, supervisors, managers, directors, and VPs.
• Maintain a positive and respectful attitude at all times.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Disclaimer:

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Experience/Education Required

• High school diploma, GED or vocational training or job-related course work required.

Experience/Education Preferred

Certificates & Licenses

Computer Skills

Language Ability

Math Ability

Reasoning Ability

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to bend, stoop, kneel, crouch, reach with hands and arms or operate a computer. The employee is frequently required to lift up to 40 pounds. The employee is constantly required to stand, walk, talk and hear. While performing the duties of this job the employee is constantly required to use hands and fingers to handle, organize or lift items. The employee is also constantly required to use their vision and alertness to perform an activity such as but not limited to: determining the accuracy, neatness, attention to detail, and thoroughness of the work assigned, drive a Club vehicle, inspect for hazards and safety violations, and/or operate machinery as related to the position. The employee is constantly required to maintain safety standards and compliance with Yellowstone Club policies and Montana state laws when operating vehicles.

Receipt and Acknowledgment

I acknowledge and understand that:

The position offered is a seasonal position located in Big Sky, Montana.

Yellowstone Club offers great benefits including:

For more information about the Club, visit www.yellowstoneclub.com.

To apply, please visit www.yellowstoneclub.com and click on "YC Careers" at the bottom of the homepage.

#LI-CK1