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Remote Seasonal Chat Support Jobs (NOW HIRING)

Hollent llc

Chat Moderator (Remote)

Miami, FL · Remote

$23.96 - $27.95/hr

In this role, you will monitor, manage, and support real-time chat environments to ensure a positive experience for all users. This is a remote-friendly opportunity based out of Miami, FL, offering ...

Borealis Basecamp

People Operations Manager

Fairbanks, AK · Remote

$78K - $81K/yr

... seasonal hiring coordination, onboarding, employee relations, manager support, departmental integration, and workplace consistency in a fast-paced, remote hospitality setting. You will partner ...

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Remote Seasonal Chat Support information

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How much do remote seasonal chat support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote seasonal chat support in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What is the difference between Remote Seasonal Chat Support vs Remote Customer Service Representative?

AspectRemote Seasonal Chat SupportRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours during peak seasonsHome-based or call center, regular or flexible hours
Industry UsageRetail, e-commerce, tech companies during busy seasonsVarious industries including retail, telecom, finance
Search & Comparison IntentFocus on seasonal, short-term support rolesLong-term or permanent customer service roles

Remote Seasonal Chat Support roles are typically short-term, seasonal positions requiring basic computer skills, mainly in retail or e-commerce sectors. In contrast, Remote Customer Service Representatives often hold longer-term roles with similar credentials but may work year-round across various industries. Both roles involve assisting customers remotely, but seasonal chat support is more focused on peak periods, while customer service reps provide ongoing support.

More about Remote Seasonal Chat Support jobs
What cities are hiring for Remote Seasonal Chat Support jobs? Cities with the most Remote Seasonal Chat Support job openings:
What are the most commonly searched types of Seasonal Chat Support jobs? The most popular types of Seasonal Chat Support jobs are:
What states have the most Remote Seasonal Chat Support jobs? States with the most job openings for Remote Seasonal Chat Support jobs include:
What job categories do people searching Remote Seasonal Chat Support jobs look for? The top searched job categories for Remote Seasonal Chat Support jobs are:
Remote Seasonal Chat Support jobs near you
Tier 1 Technical Support Representative (REMOTE IOWA)

Tier 1 Technical Support Representative (REMOTE IOWA)

Aureon

Cedar Rapids, IA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Aureon rating

4.5

Company rating: 4.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

200th of 204 rated it services

Job description

Job Responsibilities:
  • Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?
  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:
  • High school or equivalent

Required Skills:
  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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