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Remote Seasonal Chat Support Jobs in Ohio (NOW HIRING)

CSAA

Insurance Service Associate - Remote

Delaware, OH · Remote

$13.75 - $19/hr

Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Cayenta

(Remote) Support Analyst

New Hampshire, OH · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Dawson

Customer Support

Columbus, OH · Remote

$18/hr

Fully remote role - work from the comfort of home * Paid training, including time for equipment ... Strong technical skills to support customers via phone, email, chat, and text * Strong problem ...

New

Orkin

Customer Service Agent_Seasonal

Columbus, OH · Remote

... remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our ...

New

Intuit

High Value Partner Support Specialist

Columbus, OH · Remote

$35 - $47.50/hr

Technical Support: Provide real-time phone and chat assistance for complex troubleshooting ... California Remote (Bay Area) $35- $47.5 California Remote (Not Bay Area) $33.5- $45 Colorado Remote ...

New

Liveops

Remote Customer Service Representative

Warren, OH · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Dayton, OH · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Toledo, OH · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsChat Support JobsRemote Seasonal Chat Support JobsRemote Seasonal Chat Support Jobs in Ohio

Remote Seasonal Chat Support information

What is the difference between Remote Seasonal Chat Support vs Remote Customer Service Representative?

AspectRemote Seasonal Chat SupportRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours during peak seasonsHome-based or call center, regular or flexible hours
Industry UsageRetail, e-commerce, tech companies during busy seasonsVarious industries including retail, telecom, finance
Search & Comparison IntentFocus on seasonal, short-term support rolesLong-term or permanent customer service roles

Remote Seasonal Chat Support roles are typically short-term, seasonal positions requiring basic computer skills, mainly in retail or e-commerce sectors. In contrast, Remote Customer Service Representatives often hold longer-term roles with similar credentials but may work year-round across various industries. Both roles involve assisting customers remotely, but seasonal chat support is more focused on peak periods, while customer service reps provide ongoing support.

What are popular job titles related to Remote Seasonal Chat Support jobs in Ohio?

For Remote Seasonal Chat Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Seasonal Chat Support jobs in Ohio look for?

The top searched job categories for Remote Seasonal Chat Support jobs in Ohio are:

What cities in Ohio are hiring for Remote Seasonal Chat Support jobs?

Cities in Ohio with the most Remote Seasonal Chat Support job openings:

Remote Seasonal Chat Support jobs near you
Infographic showing various Remote Seasonal Chat Support job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Technical Support Representative Level 1

ConstructConnect

Cincinnati, OH • On-site, Remote

Full-time

Re-posted 28 days ago

Job description

Overview

This position is hybrid in Cincinnati, Ohio and sits within our Customer Success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction. 

The Opportunity

The Tech Support Rep Level 1 is responsible for all aspects of communication with customers during the life-cycle of a trouble ticket - communication may occur via phone or electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. 

Responsibilities

What You'll Be Doing

  • Responsible for handling technical support trouble tickets.
  • Monitor their ticket queue and use their discretion and independent judgment to weigh ticket factors such as:  
    • Order of response/urgency of tickets.
    • Contact method and timeline.
    • Correct/appropriate response to ticket.
    • How/when to close tickets and whether/if a ticket should be reassigned or escalated.
  • Must ensure company and departmental policies and procedures are followed, tickets are responded to and closed in a timely manner, call back times are coordinated with customers and then met, tickets are reassigned and/or escalated in a timely manner and when appropriate.  
  • This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.
Qualifications

What You Bring to the Team

  • High School Diploma or GED required, Associates or better desired 
  • MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk, tech support call center, etc) 
  • Strong understanding of Operating Systems, MS Office, and Email 
  • Database Application knowledge strongly desired 
  • Responsible, mature, reliable, dependable, honest, trustworthy, consistent, detail oriented 
  • Pleasant, clear speaking voice and excellent written communication skills 
  • Candidates must possess a strong ability to describe detailed topics clearly in writing or over the phone  
 

Physical Demands and Work Environment

  • The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
  • Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
  • Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department.
  • All team members must reside and perform their work within the United States.

E-Verify Statement

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security.

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Employment Type: FULL_TIME

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