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Remote Samsung Technical Support Jobs in Indiana

BSI Group

Responsible for supporting AI Technical and AI Notified Body teams in New Starter onboarding ... This is a remote position that can be based in the UK or within the EMEA region. As compensation ...

BSI Group

To deliver technical documentation assessments in support of the CE marking schemes. To provide ... LI-REMOTE #LI-SC2 About Us BSI is a business improvement and standards company and for over a ...

BSI Prof Serv EHS West

To deliver technical documentation assessments in support of the CE marking schemes. To provide ... LI-REMOTE #LI-SC2 About Us BSI is a business improvement and standards company and for over a ...

S&S's Customer Information Systems

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Technical Support Analysts, and other Implementation Specialists. * Provide CIS subject matter ...

Harris

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Technical Support Analysts, and other Implementation Specialists. * Provide CIS subject matter ...

Harris

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Technical Support Analysts, and other Implementation Specialists. * Provide CIS subject matter ...

Eaton

Regional Application Engineer

Indianapolis, IN · On-site +1

This is a remote role with approximately 50% travel and has a company car. This role can based in ... Technical Support: Lead technical pre-sale application and technical support for Crouse-Hinds and B ...

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All JobsSamsung Technical Support JobsRemote Samsung Technical Support JobsRemote Samsung Technical Support Jobs in Indiana

Remote Samsung Technical Support information

What is the difference between Remote Samsung Technical Support vs Remote Apple Technical Support?

AspectRemote Samsung Technical SupportRemote Apple Technical Support
Required CertificationsSamsung Certified Technician, basic IT skillsApple Certified Support Professional (ACSP), basic IT skills
Work EnvironmentRemote, customer service, troubleshootingRemote, customer service, troubleshooting
Industry UsageElectronics, consumer devicesElectronics, consumer devices

Both roles involve remote customer support for consumer electronics, requiring similar certifications and work environments. The main difference lies in the specific brand expertise—Samsung vs Apple—catering to different customer bases and product lines.

Does Samsung offer technical support?

Samsung provides technical support for its products through various channels, including online chat, phone support, and authorized service centers. For technical support roles like Remote Samsung Technical Support, employees typically assist customers with troubleshooting and product issues remotely using diagnostic tools and knowledge of Samsung devices. Certification and technical skills are often required for these positions.

What are popular job titles related to Remote Samsung Technical Support jobs in Indiana?

For Remote Samsung Technical Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Samsung Technical Support jobs in Indiana look for?

The top searched job categories for Remote Samsung Technical Support jobs in Indiana are:

What cities in Indiana are hiring for Remote Samsung Technical Support jobs?

Cities in Indiana with the most Remote Samsung Technical Support job openings:

Remote Samsung Technical Support jobs near you
Infographic showing various Remote Samsung Technical Support job openings in Indiana as of August 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% Remote job distribution.

Application Support Specialist- EMR

Medical Informatics Engineering/Enterprise Health

Fort Wayne, IN • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

We are seeking a Product Specialist II to join our team. The ideal candidate will have a strong background in customer service, technical support, and business application troubleshooting. In this role, you will be responsible for providing application support to Enterprise Health/MIE customers across all product lines. You will serve as the central customer service contact for existing clients, answering questions, escalating priority issues, and providing ongoing training to users.

Company Overview
We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE's web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.

Key Responsibilities

  • Consult with customers on EMR optimization efforts.

  • Provide best practices to ensure customer success with the EMR.

  • Perform complex configurations to improve workflow efficiencies.

  • Provide an exceptional customer experience in every interaction.

  • Provide training to client users during deployment to alleviate the training burden from the project team.

  • Provide ongoing product education for existing customers.

  • Escalate bug fixes to appropriate staff as needed.

  • Take initiative to maximize opportunities for personal growth in product knowledge.

  • Assist the deployment team with onboarding tasks.

  • Requires up to 10% travel.

Required Qualifications

  • Education: Must obtain applicable product certifications within 90 days of hire.

  • Experience:

    • 2+ years of experience providing customer service/support to commercial clients.

    • Experience using and troubleshooting business applications.

    • Effective written and verbal communication skills.

  • Skills:

    • Ability to clearly communicate with professional clients at all levels.

    • Strong organizational skills.

    • Oral presentation, training, and public speaking experience.

    • Proficiency in using MS Office Suite, internet, e-mail, and browser-based applications.

Why Join Us?

At MIE and Enterprise Health, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:

  • Competitive compensation

  • Comprehensive benefits package including medical/dental/vision insurance

  • 401k with company match

  • Unlimited Paid-Time off

  • Quarterly bonus program

  • Flexible work schedule

  • Remote work

Medical Informatics Engineering and Enterprise Health are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.