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Job Summary

Management Analyst - Research Program Operations

Aptive Resources is seeking a Management Analyst to support research program operations for the Department of Veterans Affairs Office of Research and Development (ORD) Health Systems Research (HSR) team, in support of the Field Enterprise Research Support Services (FERSS) contract. The role supports ORD's implementation science and health systems research activities by providing program-level coordination, operational analysis, and performance tracking across project processing, budget-related workflows, and data management functions.

This position supports day-to-day program operations by coordinating project workflows, supporting review and processing of project and budget requests, synthesizing program data, and identifying opportunities to improve program effectiveness. The successful candidate will take ownership of assigned workstreams, work proactively and autonomously with minimal oversight, and coordinate effectively across stakeholders. This position requires strong client interaction skills, a high level of attention to detail, and the ability to work independently while supporting multiple program priorities and stakeholders.

This is a full-time (40 hours/week), 100% remote position.

Primary Responsibilities

• Prescreen, review, and facilitate processing of project modification requests, budget requests, and project initiation materials related to implementation science work and/or peer review research initiatives.
• Coordinate and execute program workflows related to project, budget, and peer review processes, ensuring alignment with established guidelines and timelines.
• Collect, validate, analyze, and synthesize data from field activities to support reporting, performance tracking, and dissemination to stakeholders.
• Maintain and update personnel and project tracking spreadsheets to support application and peer review processes.
• Coordinate and support application and peer review processes, including tracking submissions, ensuring completeness, and facilitating communication across stakeholders.
• Identify opportunities for process improvement and assist in the development and implementation of standard operating procedures (SOPs), job aids, and training materials.
• Prepare program-level reports, summaries, and analyses related to project activities, budget-related workflows, and program operations.
• Support automation and streamlining of workflows using tools such as Excel, SharePoint, or other systems to improve efficiency and consistency of program operations.
• Coordinate with program leadership and stakeholders to ensure timely and accurate processing of requests and deliverables.
• Communicate clearly and professionally with internal and external stakeholders to resolve issues, ensure data accuracy, and support program objectives.
• Assist the Director/Deputy Director of HSR with administrative and coordination support for the HSR project portfolio, as assigned

Minimum Qualifications

• Bachelor's degree in business administration, public administration, health administration, public health, research, finance, or a related field.
• 4+ years of experience supporting program management or program analysis in a complex organization.
• Demonstrated ability to take ownership of assigned tasks and workstreams, prioritize independently, and work proactively with minimal oversight.
• Demonstrated experience with data validation, analysis, and maintaining structured tracking tools (e.g., Excel, SharePoint).
• Proficiency with Microsoft Office tools, including Microsoft Excel (e.g., data management, formulas), Microsoft Teams, and SharePoint.
• Strong attention to detail and ability to manage multiple tasks and deadlines.
• Effective written and verbal communication skills.
• Ability to work independently in a remote environment while managing assigned tasks and deadlines.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.

Desired Qualifications

• Experience supporting research program operations, including implementation science or health systems research.
• Demonstrated project management experience, managing timelines, deliverables, and cross-functional workstreams. Formal PM certification (e.g., PMP) is a plus but not required
• Experience with grants management, grant portfolio administration, or research funding processes (e.g., NIH, VA, or another federal research funding organization).
• Experience in a scientific or research program management capacity (e.g., Scientific Project Manager or similar) in addition to, or rather than, a purely administrative research-support role.
• Experience working in a federal research environment (e.g., VA, NIH).
• Experience supporting program performance tracking, reporting, or evaluation activities.
• Experience supporting budget-related workflows, financial tracking, projections, or request review processes in a program environment.
• Experience assisting with SOPs, job aids, or process improvement initiatives.
• Comfort working with senior leadership, faculty, staff, students, medical professionals, and external agencies in complex organizations.
• Ability to synthesize data and stakeholder input to support program improvements or operational decisions.
• Experience working with multiple stakeholders in a fast-paced, matrixed environment.
• Must possess discretion and sound judgment, as confidential information is routinely encountered.

About Aptive

About Aptive. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply. About Aptive: Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.

Employment Type: FULL_TIME