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Remote Records Management Jobs in Boston, MA (NOW HIRING)

Remote Client Experience Specialist

Boston, MA · Remote

$18.50 - $24.50/hr

Maintain organized client records and travel-related documentation. * Follow up with clients to ... Strong organizational and time-management abilities. * Customer-focused mindset with attention to ...

Remote Psychiatrist

Littleton, MA · Remote

$150 - $200/hr

The work is primarily diagnostic evaluation and ongoing medication management for an adult ... or chasing records. Clinical Responsibilities * Conduct comprehensive initial psychiatric ...

Remote Psychiatrist

Boston, MA · Remote

$150 - $200/hr

The work is primarily diagnostic evaluation and ongoing medication management for an adult ... or chasing records. Clinical Responsibilities * Conduct comprehensive initial psychiatric ...

Remote Travel Coordinator

Boston, MA · On-site +1

$40K - $70K/yr

Maintain accurate records of bookings, payments, and client communications * Assist travelers with ... Ability to manage multiple travel requests and details simultaneously * Customer-service mindset ...

Remote Travel Coordinator

Boston, MA · Remote

$40K - $70K/yr

Maintain accurate records of bookings, payments, and client communications * Assist travelers with ... Ability to manage multiple travel requests and details simultaneously * Customer-service mindset ...

Remote Insurance Agent

Boston, MA · Remote

$80K - $120K/yr

Manage sales activities and maintain accurate client records in the CRM. * Track performance ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...

Technical Lead Remote (Web3)

Boston, MA · Remote

$100K - $250K/yr

Minimum of 2 years managing an engineering team, with a track record of mentoring and scaling high ... Fully Remote Work Environment * Opportunities for Career Growth * Collaborative Team of Top-Tier ...

Showing results 21-40

Remote Records Management information

See Boston, MA salary details

$38K

$81.7K

$144.5K

How much do remote records management jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote records management in Boston, MA is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $102,100.00 per year, depending on experience, location, and employer.

What is a remote records management?

A Remote Records Management job involves organizing, securing, and maintaining digital or physical records for an organization while working remotely. Responsibilities may include categorizing files, ensuring compliance with data retention policies, and managing access controls. Professionals in this role use specialized software to store and retrieve records efficiently. Strong attention to detail and knowledge of records management standards are essential. This job is common in industries like healthcare, legal, finance, and government.

What are the key skills and qualifications needed to thrive in remote records management?

To thrive in Remote Records Management, you need strong organizational skills, attention to detail, and experience with records retention and compliance protocols, often supported by a degree in information management or a related field. Familiarity with electronic records management systems (ERMS), document imaging software, and, in some cases, certifications such as ARMA’s Information Governance Professional (IGP) are commonly needed. Excellent time management, written communication, and problem-solving abilities help individuals stand out in this remote setting. Mastering these skills ensures accurate, secure, and efficient handling of sensitive information in compliance with organizational and legal standards.

What are some common challenges faced by professionals in remote records management roles?

In Remote Records Management roles, professionals often face challenges such as maintaining data accuracy when handling electronic files from various sources and ensuring the security of sensitive documents outside a traditional office environment. Effective communication with dispersed teams can require extra diligence to clarify protocols and quickly resolve discrepancies. Additionally, staying up-to-date with evolving compliance regulations and digital records management best practices is crucial. However, many organizations provide robust training and collaboration tools to address these obstacles and support individual and team success.

What are the most commonly searched types of Records Management jobs in Boston, MA?

The most popular types of Records Management jobs in Boston, MA are:

What job categories do people searching Remote Records Management jobs in Boston, MA look for?

The top searched job categories for Remote Records Management jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Records Management jobs?

Cities near Boston, MA with the most Remote Records Management job openings:

Infographic showing various Remote Records Management job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Customer Engagement Manager, Meal Programs (Remote)

ezCater, Inc

Boston, MA • On-site, Remote

$95K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Key responsibilities

  • Manage a book of high value Meal Program accounts with full accountability for retention and GMV protection.

  • Serve as the primary point of contact and strategic partner for accounts, building trusted relationships with account admins and key stakeholders.

  • Conduct regular business reviews with accounts to align on goals, surface value delivered, and identify opportunities to deepen the relationship.


Job description

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.
We're looking for a Customer Engagement Manager to join our Growth team and own retention for our high value Meal Program accounts. This is an individual contributor role focused on proactively building deep customer relationships, driving account retention, and serving as the primary strategic partner for ezCater's top Meal Program customers.
What You'll Do:
  • Manage a book of high value Meal Program accounts with full accountability for retention and GMV protection.
  • Serve as the primary point of contact and strategic partner for your accounts after AE handoff, building trusted relationships with account admins and key stakeholders so ezCater has an active partner inside each account.
  • Conduct regular business reviews (in person and virtually) with accounts to align on goals, surface value delivered, and identify opportunities to deepen the relationship.
  • Escalate to cross functional partners when service, delivery, restaurant variety, and order accuracy issues arise, coordinating across internal teams on behalf of the customer.
  • Maintain accurate, up-to-date account records in Salesforce - including stakeholder maps, account health, risk factors, and next steps - so context is always visible and actionable.
  • Help refine the playbooks, signals, and model for how ezCater retains its most valuable Meal Program customers over time.
  • Advocate internally for product and service improvements based on direct customer feedback and usage patterns.
  • Use AI tools in your day-to-day work to prioritize accounts, personalize outreach, summarize customer feedback, and surface next best actions - while applying strong judgment and maintaining a high-quality customer experience.

What You Have:
  • 5+ years of experience in consultative sales, account management, strategic customer relationships, in a B2B, SaaS, marketplace, or service-driven environment.
  • Proven track record managing a book of business with accountability for retention.
  • Experience prioritizing accounts and executing proactive outreach plans with urgency and sound judgment.
  • Strong relationship-building skills with the ability to earn trust and influence across a range of customer stakeholders - from day-to-day admins to executive sponsors.
  • Comfort working cross-functionally with sales, support, operations, and product teams to solve problems and deliver for customers.
  • Strong organizational skills and attention to detail, with the ability to manage multiple accounts, priorities, and follow-ups at once.
  • A data-informed approach, with the ability to translate account signals and customer feedback into action.
  • Experience using Salesforce to manage account activity, document insights, track opportunities, and maintain account hygiene.
  • A "figure it out" mentality that drives you to take ownership in the face of ambiguity. You're not afraid to fail and do better the next time.
  • Willingness to travel ~25% of the time.
  • Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total targetcash compensation range for this position, including base salary and bonus target, is $95,000-$130,000 annually.*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You'll Get from Us:
You'll get a terrifically compelling experience in an innovative, high performing environment. You'll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you'll get all this: Market competitive salary, stock options that you'll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you're in our office, and knowing that you helped transform the food for work space.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.
For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
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