Remote Product Support Manager Jobs (NOW HIRING)

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, ATCC is hiring a remote Product Manager, Microbiology portfolio. This Product Manager is responsible for developing and executing product strategy for ATCC's portfolio of microbiology products supporting infectious disease research, microbial genomics, microbiome research, diagnostic assay development, antimicrobial resistance, and emerging infectious diseases. The role develops marketing plans, evaluates market opportunities, manages portfolio performance, and drives growth initiatives by leveraging customer insights, competitive intelligence, and financial analysis. 

Seeking a Product Manager, ideally with a background in product and portfolio management, or life sciences and experience supporting microbiology, biotechnology, scientific products, or related research markets. Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials

#LI-Remote

• Market Research & Customer Insights: Conduct interviews and surveys with current and potential customers to identify market needs and inform product roadmap development. Gather and analyze voice-of-the-market data, win/loss insights, and market research to support strategic decision-making.
  
• Portfolio Strategy & Planning: Develop and maintain strategic plans that include goals, objectives, timelines, budgets, forecasts, and portfolio management approaches designed to support revenue growth and competitive advantage.
  
• Business Opportunity Analysis: Research and evaluate business opportunities, potential markets, and product concepts. Assess strategic and financial value and provide recommendations for new products and portfolio enhancements.
  
• New Product Introduction: Lead the new product introduction stage-gate process as part of a cross-functional team. Collaborate with strategy, product development, operations, quality assurance, marketing, and sales to develop new products or enhance existing offerings.
  
• Performance & Financial Management: Measure product line performance against budget and report results. Monitor financial performance and support actions that align with portfolio growth objectives.
  
• Product Lifecycle & Competitive Management: Monitor market trends, competitive activity, pricing, packaging, value strategies, and profitability throughout the product lifecycle. Routinely assess portfolio breadth and depth to maintain a robust offering.

• Minimum Requirement: Bachelor's degree and 8 years of experience, or equivalent experience (Master's degree and 6 years, PhD and 3 years, or HS Diploma and 12 years).
• Demonstrated ability to manage assigned product lines, analyze market opportunities, and execute portfolio growth strategies while providing direction, guidance, and support on projects within an area of expertise.
• Experience conducting customer interviews, surveys, win/loss analysis, and market research to identify market needs and growth opportunities.
• Ability to analyze competitive, technology, regulatory, and financial data and develop strategic recommendations.
• Experience developing strategic plans, budgets, forecasts, and portfolio management strategies that support revenue growth objectives.
• Experience leading cross-functional initiatives involving product development, operations, quality assurance, marketing, and sales.
• Preferred: Experience supporting microbiology focused product portfolio management within life sciences, biotechnology, scientific products, or related technical markets.
• Preferred: Experience with new product commercialization, product lifecycle management, and market-driven product roadmap development.

The expected salary range for this position is $115,000 - $130,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

We Invest in You 

• Health & Wellness: 
  • Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  • Work life balance with Paid Holidays and PTO
  • Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.  
  • Employee Assistance Program offering around-the-clock counseling
• Financial security: 
  • 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  • Exceptional career advancement opportunities, recognition, and rewards
  • Corporate bonus program
• Mission Focused:
  • Non-profit organization supporting critical life science research
  • We give scientists the tools they need to make discoveries that improve and save lives
  • Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health.  All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.  Shape the future of science with us.