ZipRecruiter

Log In

2

Remote Product Support Manager Jobs in Delaware (NOW HIRING)

GIA Legacy Planning

Stay informed about industry trends and product offerings * Work independently while collaborating ... Ability to work independently and manage time effectively * Basic computer skills for CRM and ...

Ametek

Field Application Engineer- Texas

Newark, DE · On-site +1

$90K - $120K/yr

Support Account Managers as the primary technical resource for product and solution demonstrations ... remote within limited but given standards. * Provide aftersales application support on FARO ...

Waters Corporation

Rheology Sales Specialist

New Castle, DE · Remote

$21.75 - $29.50/hr

You will work crossfunctionally with Sales, Marketing, Product Management, and Applications to ... This position will be remote and based in North America. * Enable and coach the field sales ...

Amerihealth Caritas

Case Mgr DSHP LTSS

Dover, DE · On-site +1

... remote or hybrid, you must have access to a reliable high-speed internet connection to support ... We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy ...

HP Products

Business Development Manager

Dover, DE · Remote

$6.3K - $18K/mo

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... This is a remote role that will support thePA/NJ Region. Our ideal candidate must be in EST time ...

HP Products

Business Development Manager

Wilmington, DE · Remote

$6.3K - $18K/mo

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ... This is a remote role that will support thePA/NJ Region. Our ideal candidate must be in EST time ...

previous page

Showing results 41-60

All JobsProduct Support JobsRemote Product Support Manager JobsRemote Product Support Manager Jobs in Delaware

Remote Product Support Manager information

What does a remote product support manager do?

A Remote Product Support Manager oversees the support operations for a company's products, ensuring customer issues are resolved efficiently while working from a remote location. They manage support teams, coordinate with product development, and analyze customer feedback to improve service quality. Their responsibilities often include developing support strategies, training staff, and maintaining high customer satisfaction. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a remote product support manager?

To thrive as a Remote Product Support Manager, you need a strong background in customer support, product knowledge, and leadership, often complemented by a relevant degree and management experience. Familiarity with CRM platforms like Salesforce or Zendesk, ticketing systems, and remote collaboration tools is commonly required. Outstanding communication, problem-solving abilities, and the capacity to motivate remote teams are essential soft skills for this role. These competencies ensure efficient resolution of customer issues, seamless team coordination, and high levels of customer satisfaction in a distributed work environment.

How does a remote product support manager typically collaborate with cross-functional teams while working remotely?

A Remote Product Support Manager frequently works with teams such as engineering, sales, and customer success to resolve product issues and improve client satisfaction. Collaboration often happens through video calls, project management tools, and shared documentation, requiring strong communication skills and proactive coordination. Regular virtual meetings and clear communication channels are essential to keep everyone aligned and ensure timely resolution of customer concerns. This role also involves synthesizing feedback from support cases to inform product improvements and updates.

What are popular job titles related to Remote Product Support Manager jobs in Delaware?

For Remote Product Support Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Product Support Manager jobs in Delaware look for?

The top searched job categories for Remote Product Support Manager jobs in Delaware are:

Remote Product Support Manager jobs near you
Infographic showing various Remote Product Support Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Transportation Support Coordinator (Remote) - $865-$1,195 per week

American Logistics Authority

Middletown, DE • Remote

$1.0K - $1.2K/wk

Full-time

Re-posted 17 days ago

Job description

Transportation Support Coordinator (Remote) - $865-$1,195 per week
Position Summary
The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.
Remote Work Setup
• 100% Work-From-Home
• Flexible hours
• Ideal for people who want to move into dispatching later
Weekly Salary Breakdown
  • $865/week at entry experience
  • $1,195/week for experienced support staff
    Equivalent annual range: $45,000-$62,000/year
What You Do
Driver & Dispatch Assistance
  • Provide drivers with updated instructions, addresses, and appointment times
  • Track ETAs, delays, breakdowns, and HOS considerations
  • Help drivers resolve road issues quickly and professionally
Load Coordination
  • Confirm pickup and delivery appointments
  • Track loads and provide real-time updates to brokers/shippers
  • Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)
Time Management
  • Estimate realistic load/unload times
  • Prevent overscheduling and tight back-to-back appointment windows
Documentation
  • Upload all paperwork into the TMS
  • Track detention, layover, and TONU opportunities
  • Keep clean, accurate load notes
Customer & Broker Communication
  • Send check calls and status updates
  • Notify brokers of changes or delays
  • Maintain positive, professional relationships with shippers/brokers
Skills Needed
  • Clear communication
  • Attention to detail
  • Ability to multitask under pressure
  • Strong organizational skills
  • Basic familiarity with load boards / TMS (training available)
Why This Role Is Perfect for Future Dispatchers
This job teaches the exact skills used by:
• Freight Dispatchers
• Load Planners
• Broker Agents
• Fleet Managers
You learn how to:
  • Communicate with drivers
  • Manage freight
  • Work with brokers
  • Solve real logistics problems

All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.

Apply