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Remote Product Support Manager Jobs in Delaware (NOW HIRING)

$40/hr

You will support product managers in evaluating challenges, engaging with stakeholders, and ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

$40/hr

You will support product managers in evaluating challenges, engaging with stakeholders, and ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

$40/hr

You will support product managers in evaluating challenges, engaging with stakeholders, and ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

$40/hr

You will support product managers in evaluating challenges, engaging with stakeholders, and ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

$40/hr

You will support product managers in evaluating challenges, engaging with stakeholders, and ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

$40/hr

You will support product managers in evaluating challenges, engaging with stakeholders, and ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

Showing results 21-40

Remote Product Support Manager information

What does a remote product support manager do?

A Remote Product Support Manager oversees the support operations for a company's products, ensuring customer issues are resolved efficiently while working from a remote location. They manage support teams, coordinate with product development, and analyze customer feedback to improve service quality. Their responsibilities often include developing support strategies, training staff, and maintaining high customer satisfaction. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a remote product support manager?

To thrive as a Remote Product Support Manager, you need a strong background in customer support, product knowledge, and leadership, often complemented by a relevant degree and management experience. Familiarity with CRM platforms like Salesforce or Zendesk, ticketing systems, and remote collaboration tools is commonly required. Outstanding communication, problem-solving abilities, and the capacity to motivate remote teams are essential soft skills for this role. These competencies ensure efficient resolution of customer issues, seamless team coordination, and high levels of customer satisfaction in a distributed work environment.

How does a remote product support manager typically collaborate with cross-functional teams while working remotely?

A Remote Product Support Manager frequently works with teams such as engineering, sales, and customer success to resolve product issues and improve client satisfaction. Collaboration often happens through video calls, project management tools, and shared documentation, requiring strong communication skills and proactive coordination. Regular virtual meetings and clear communication channels are essential to keep everyone aligned and ensure timely resolution of customer concerns. This role also involves synthesizing feedback from support cases to inform product improvements and updates.

What are popular job titles related to Remote Product Support Manager jobs in Delaware?

For Remote Product Support Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Product Support Manager jobs in Delaware look for?

The top searched job categories for Remote Product Support Manager jobs in Delaware are:

Infographic showing various Remote Product Support Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Spring & Summer 2027 Intern - Product Management

Workiva

Seaford, DE • On-site, Remote

$40/hr

Full-time

Retirement

Posted 3 days ago

New


Workiva rating

9.9

Company rating: 9.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 247 rated software companies


Job description

As a Product Management Intern, you will immerse yourself in solving problems for Workiva's customers and business. You will support product managers in evaluating challenges, engaging with stakeholders, and refining solutions. This role offers the opportunity to work directly with our development team to build and release new features.

What You'll Do

  • Learn and support how customer research is conducted to understand user needs and pain points
  • Analyze customer usage data to make data-driven decisions under the supervision of senior product managers
  • Build strong working relationships within the product development team and with other product managers
  • Contribute ideas to product development
  • Serve as an advocate for your customers and uphold a high standard for building a high-quality product

What You'll Need

Minimum Qualifications

  • Pursuing a degree in a related field

Preferred Qualifications

  • Possess leadership skills and the ability to influence and inspire your team
  • Exhibit a self-starter mindset to execute in a fast-paced environment with minimal direction
  • Demonstrate a strong ability to develop and communicate product vision to your team, peers, and stakeholders
  • Possess excellent verbal and written communication skills
  • Have strong analytical, problem-solving, and prioritization skills
  • Work collaboratively in an environment that promotes constant team communication
  • Prior experience in software development or a similar field

Travel Requirements & Working Conditions

  • Minimal travel
  • Reliable internet access for any period of time working remotely, not in a Workiva office

Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.

When can you expect to hear back?

We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!

Postings close: September 27, 2026

Engineering postings close: October 2, 2026

Interviews: Early to mid October

Offers: Late October

2027 Start Dates:

This position has opportunities to start in the Spring or Summer. Please see our start dates below and let us know your availability in your application.

  • Spring 2027 Internships: Monday, January 4, 2027 (15-20 hours per week max)
  • Summer 2027 Internships: Monday, May 17, 2027 (40/hours per week max)

How You’ll Be Rewarded

Salary range in the US: $40.00 - $40.00 401(k) participation and match

Paid sick leave

A unique opportunity to further your learning experience through additional internship seasons

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.


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