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Manager Remote Banking Jobs in Delaware (NOW HIRING)

Forbes Advisor

CRM Manager (Remote)

Wilmington, DE · On-site +1

... banking, investing, credit cards, small business, education, insurance, loans, real estate and ... Manager to own lifecycle marketing across one or two of our verticals. This is a hands-on role for ...

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Forbes Advisor

Senior CRM Manager (Remote)

Wilmington, DE · On-site +1

... banking, investing, credit cards, small business, education, insurance, loans, real estate and ... You're an excellent communicator and stakeholder manager, highly organized, and you consistently ...

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WSFS Bank

IT Audit Manager

Wilmington, DE · Remote

... Banking), Remote Deposit Capture (RDC), Vendor Management processes, and System Development Life Cycle (SDLC). * Evaluate the Bank's cybersecurity posture against frameworks (FFIEC, NIST)

Keystone Funding, Inc.

Human Resources Manager

Dover, DE · Remote

$125K/yr

Keystone Funding, Inc. | Remote | Full-Time If you're an HR professional who enjoys building ... This is an opportunity to build, strengthen, and shape HR within a growing mortgage banking company ...

New

Wsfsbank

IT Audit Manager

Wilmington, DE · Remote

... Banking), Remote Deposit Capture (RDC), Vendor Management processes, and System Development Life Cycle (SDLC). * Evaluate the Bank's cybersecurity posture against frameworks (FFIEC, NIST)

Kearny Bank

Mortgage Loan Officer - Dover, DE

Dover, DE · Remote

Distributes Bank approved marketing materials and general information. * Actively participates in ... Ability to manage priorities and workflow. * Versatility, flexibility, and a willingness to work ...

Kearny Bank

Mortgage Loan Officer - Dover, DE

Dover, DE · Remote

Distributes Bank approved marketing materials and general information. * Actively participates in ... Ability to manage priorities and workflow. * Versatility, flexibility, and a willingness to work ...

Forbes Advisor

CRM Executive (Remote)

Wilmington, DE · On-site +1

... banking, investing, credit cards, small business, education, insurance, loans, real estate and ... Manager to bring the lifecycle strategy to life, collaborating with teams across Product, Data ...

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All JobsBanking JobsManager Remote Banking JobsManager Remote Banking Jobs in Delaware

Manager Remote Banking information

What is the difference between Manager Remote Banking vs Customer Service Manager?

AspectManager Remote BankingCustomer Service Manager
Required CredentialsBachelor's degree, banking certifications often preferredBachelor's degree, customer service or management certifications beneficial
Work EnvironmentRemote, digital banking platforms, virtual team managementOffice or call center, direct customer interaction
Employer & Industry UsageFinancial institutions, banks, online banking servicesRetail, banking, service industries
Common Search & ComparisonYesYes

The Manager Remote Banking primarily oversees digital banking operations remotely, focusing on online services and virtual teams. In contrast, the Customer Service Manager typically manages in-person or call center customer support teams. While both roles require strong communication skills and industry knowledge, the Manager Remote Banking emphasizes digital platforms and remote team management, whereas the Customer Service Manager involves direct customer interactions and on-site supervision.

What are the most commonly searched types of Remote Banking jobs in Delaware? The most popular types of Remote Banking jobs in Delaware are:
What are popular job titles related to Manager Remote Banking jobs in Delaware? For Manager Remote Banking jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Manager Remote Banking jobs in Delaware look for? The top searched job categories for Manager Remote Banking jobs in Delaware are:
What cities in Delaware are hiring for Manager Remote Banking jobs? Cities in Delaware with the most Manager Remote Banking job openings:
Manager Remote Banking jobs near you

CRM Manager (Remote)

Forbes Advisor

Wilmington, DE • On-site, Remote

Full-time

Posted 6 days ago

New

Job description

At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they feel confident in and get back to doing the things they care about most.
We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.
We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM Manager to own lifecycle marketing across one or two of our verticals. This is a hands-on role for a strong lifecycle marketer who develops the strategy for their vertical(s), builds high-performing campaigns, and grows and optimizes performance across email, SMS, and beyond.
You'll be a strong communicator and collaborator, working alongside Product, Data, Design Commercial, and the General Managers of your verticals. You'll bring your strategy to life through campaigns that hit specific revenue goals for your vertical(s) - building and launching a suite of new campaigns as well as optimizing existing ones.
The person we're looking for is a self-starter who generates, critically assesses, and prioritizes new ideas based on their value. You'll build test plans and roadmaps independently and aren't afraid to test and learn (even when that means test and fail). You take ownership of your vertical(s) and hold yourself accountable to results, trusting your judgement to make decisions and keep momentum. You're highly organized, and you consistently deliver to committed timescales while prioritizing the most impactful work.
This role reports to the Senior Director, CRM.
Key Responsibilities:
Strategy & Planning:
  • Develop and implement comprehensive lifecycle strategies for your vertical(s), ensuring alignment with business objectives
  • Proactively share new ideas and campaign recommendations across lifecycle channels, focusing on growing lifetime value, upselling to existing customers, or cross-selling new products and services
  • Validate ideas before investing in them, pressure-testing whether a campaign is viable before starting work, and prioritizing accordingly
  • Collaborate with the wider CRM team to bring the test-and-learn roadmap to life
  • Segmentation and strategy expert who knows the end-to-end customer experience for your vertical(s) across all channels
  • Champion responsible use of customer data - asking not just whether we can use the data, but whether we should - with a firm commitment to data security, privacy, and relevance

Creativity:
  • Drive best-in-class standards in copy, partnering with our internals teams to raise the quality and consistency of campaign messaging
  • Drive best-in-class standards in creative and design, partnering with our Design team to bring campaigns to life
  • Own lifecycle communication planning for your vertical(s), ensuring a joined-up, well-sequenced customer experience
  • Stay ahead of lifecycle marketing trends and competitor activity, and bring fresh thinking into our campaigns

Execution & Delivery:
  • Develop realistic project timelines with a bias for action, communicate them clearly to stakeholders, and consistently deliver to committed deadlines
  • Work with the wider CRM team and Product/Engineering on requirements for new data schema needs to bring campaigns to life
  • Build customer journeys, audience segments, and messaging templates within our customer engagement platform, Braze

Analysis:
  • Responsible for achieving vertical-specific revenue and performance goals, outlined with CRM leadership
  • Optimize existing campaigns to hit goal KPIs and exceed benchmark expectations
  • Independently pull your reporting from our customer engagement platform and Tableau
  • Share campaign-specific insights and trends regularly (tests performed, weekly/monthly changes in performance)

Qualifications:
  • 3-5+ years of lifecycle/CRM experience, ideally gained in a D2C or comparison environment
  • Strong creative background with a track record of designing and delivering high-performing campaigns
  • Thrives collaborating across other departments and building relationships with key stakeholders
  • A self-starter and excellent communicator, with strong stakeholder management and a track record of delivering to committed timescales
  • Nice to have: experience with Braze, or equivalent platform
  • Nice to have: experience working across multiple verticals or product categories

Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#LI-REMOTE #LI-NM1

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