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Remote Pos Technical Support Jobs in Silver Spring, MD

Evolver Federal

Tier 2 Support - Team Lead

Reston, VA · Remote

The Tier 2 Team Lead oversees and manages a team of Tier II technicians delivering remote technical support for USDA customers. This is a fully remote, after-hours position responsible for the day-to ...

Aretum

Tier I Support Technician - Senior

Arlington, VA · On-site +1

Responsibilities * Provide advanced Tier I technical support for end-user hardware, software ... At least one year of experience supporting remote access tools such as Cisco AnyConnect. * At least ...

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · Remote

$22 - $30.25/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while maintaining system availability. * Support and troubleshoot VPN, firewall, and remote access solutions ...

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while maintaining system availability. * Support and troubleshoot VPN, firewall, and remote access solutions ...

Alston

FDA Technical Consultant

Washington, DC · On-site +1

Prepare clients for inspections, provide inspection support (remote and on-site) * Provide technical support for remediation efforts in response to Form FDA 483s, Warning Letters, and other ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Silver Spring, MD

Remote Pos Technical Support information

See Silver Spring, MD salary details

$14

$26

$46

How much do remote pos technical support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote pos technical support in Silver Spring, MD is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are popular job titles related to Remote Pos Technical Support jobs in Silver Spring, MD? For Remote Pos Technical Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Silver Spring, MD look for? The top searched job categories for Remote Pos Technical Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Pos Technical Support jobs? Cities near Silver Spring, MD with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you

Program Support Specialist II

Think Tank, Inc.

Silver Spring, MD • Remote

Contractor

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

*Authorized to work in the US required; US Citizenship preferred

*Remote Position TBD

*Applicants residing in the DMV area preferred as the client is located in Silver Spring, MD

*Three references required

POSITION DESCRIPTION:

The Program Support Specialist II will provide experienced administrative and technical support to engineering, logistics, and program management activities in support of the NOAA. Working with minimal supervision, this position supports the effective execution of complex engineering and operational programs by assisting with coordination, documentation, reporting, and day-to-day program support functions. The Program Support Specialist II will contribute to the efficient planning, tracking, and execution of program activities across the system life cycle.

RESPONSIBILITIES:

  • Provide administrative and technical support to engineering, logistics, and program management activities with minimal supervision.
  • Support coordination of meetings, schedules, action items, and program deliverables.
  • Prepare, maintain, and distribute program documentation and reports
  • Assist with project tracking, document control, and configuration management activities.
  • Support quality assurance, compliance, and continuous improvement efforts.

REQUIREMENTS:

  • High school diploma
  • 4+ years of experience providing engineering, project, or administrative support functions.
  • Experience supporting technical or operational programs with minimal supervision.
  • Strong organizational and coordination skills.
  • Ability to work independently and manage multiple priorities.
  • Clear written and verbal communication skills

Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria.

Think Tank also offers a comprehensive benefits package that includes medical, dental, and vision coverage; long-term and short-term disability; and a 401(k) plan. All benefits are subject to eligibility requirements.

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