Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
*Authorized to work in the US required; US Citizenship preferred *Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in Silver Spring, MD *Three references
*Authorized to work in the US required; US Citizenship preferred *Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in Silver Spring, MD *Three references
*Authorized to work in the US required; US Citizenship preferred *Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in Silver Spring, MD *Three references
*Authorized to work in the US required; US Citizenship preferred *Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in Silver Spring, MD *Three references
Tier 2 Support - Team Lead
Reston, VA · Remote
Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure
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Tier 2 Support - Team Lead
Reston, VA · Remote
Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure
Forestry Technical Officer/Forestry Technical Manager, depending on experience
Washington, DC · On-site +1
Position Title: Forestry Technical Officer/Forestry Technical Manager, depending on experience Location: U.S. Remote based out of Arkansas, California, Colorado, Maryland, New York, Pennsylvania,
Forestry Technical Officer/Forestry Technical Manager, depending on experience
Washington, DC · On-site +1
Position Title: Forestry Technical Officer/Forestry Technical Manager, depending on experience Location: U.S. Remote based out of Arkansas, California, Colorado, Maryland, New York, Pennsylvania,
Forestry Technical Officer/Forestry Technical Manager, depending on experience
Arlington, VA · On-site +1
Position Title: Forestry Technical Officer/Forestry Technical Manager, depending on experience Location: U.S. Remote based out of Arkansas, California, Colorado, Maryland, New York, Pennsylvania,
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Forestry Technical Officer/Forestry Technical Manager, depending on experience
Arlington, VA · On-site +1
Position Title: Forestry Technical Officer/Forestry Technical Manager, depending on experience Location: U.S. Remote based out of Arkansas, California, Colorado, Maryland, New York, Pennsylvania,
Job description Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the Customs and Border Protection (CBP) Technology Service Desk. This role provides
Job description Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the Customs and Border Protection (CBP) Technology Service Desk. This role provides
Jr. Azure Technician
Mclean, VA · Remote
$22 - $30.25/hr
Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to provide first-line technical support for customers who experience computer hardware and software
Quick apply
Jr. Azure Technician
Mclean, VA · Remote
$22 - $30.25/hr
Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to provide first-line technical support for customers who experience computer hardware and software
Jr. Azure Technician
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to provide first-line technical support for customers who experience computer hardware and software
Jr. Azure Technician
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to provide first-line technical support for customers who experience computer hardware and software
IT Cybersecurity Specialist - Remote
Baltimore, MD · On-site +1
Cybersecurity Specialist Updated for 2026 Position Overview The Cybersecurity Specialist is responsible for delivering expert NIST/CMMC compliance implementation, management, and tier 3 technical
IT Cybersecurity Specialist - Remote
Baltimore, MD · On-site +1
Cybersecurity Specialist Updated for 2026 Position Overview The Cybersecurity Specialist is responsible for delivering expert NIST/CMMC compliance implementation, management, and tier 3 technical
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Senior Technical Writer - SOP & Process Documentation Consultant - PT
Baltimore, MD · Remote
$50 - $55/hr
Senior Technical Writer - SOP & Process Documentation Consultant (Part-Time, Remote) * Part-Time-1 day per week * September 2026 - June 2027 with potential to extend * Remote - EST Preferred Scope We
New
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Senior Technical Writer - SOP & Process Documentation Consultant - PT
Baltimore, MD · Remote
$50 - $55/hr
Senior Technical Writer - SOP & Process Documentation Consultant (Part-Time, Remote) * Part-Time-1 day per week * September 2026 - June 2027 with potential to extend * Remote - EST Preferred Scope We
New
Remote Monitoring Specialist
Glen Burnie, MD · Remote
$3.50/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Remote Monitoring Specialist
Glen Burnie, MD · Remote
$3.50/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Remote Monitoring Specialist
Towson, MD · Remote
$3.50/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Remote Monitoring Specialist
Towson, MD · Remote
$3.50/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Remote Monitoring Specialist
Timonium, MD · Remote
$3.50/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Remote Monitoring Specialist
Timonium, MD · Remote
$3.50/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Remote Monitoring Specialist
Gaithersburg, MD · Remote
$3.50/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Remote Monitoring Specialist
Gaithersburg, MD · Remote
$3.50/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet
Remote Pos Technical Support information
See Silver Spring, MD salary details
$14.91 - $17.76
14% of jobs
$19.25 is the 25th percentile. Wages below this are outliers.
$17.76 - $20.60
21% of jobs
$20.60 - $23.45
14% of jobs
The median wage is $23.62 / hr.
$23.45 - $26.30
18% of jobs
$28.24 is the 75th percentile. Wages above this are outliers.
$26.30 - $29.14
12% of jobs
$29.14 - $31.99
6% of jobs
$31.99 - $34.84
4% of jobs
$34.84 - $37.68
3% of jobs
$37.68 - $40.53
3% of jobs
$40.53 - $43.38
3% of jobs
$43.38 - $46.22
1% of jobs
$14
$26
$46
How much do remote pos technical support jobs pay per hour?
As of Jul 17, 2026, the average hourly pay for remote pos technical support in Silver Spring, MD is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.33 per hour, depending on experience, location, and employer.
What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?
| Aspect | Remote Pos Technical Support | Remote IT Help Desk Support |
|---|---|---|
| Required Credentials | CompTIA A+, Network+, relevant certifications | CompTIA A+, Microsoft Certified, relevant certifications |
| Work Environment | Customer-facing, troubleshooting hardware/software issues | Help desk, remote troubleshooting, user support |
| Employer & Industry Usage | Retail, POS system providers, hospitality | IT service providers, corporate support centers |
| Search & Comparison Intent | Understanding POS-specific support roles | General IT support roles |
Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.
What are Remote POS Technical Support specialists?
Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.
What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?
To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.
What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?
Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are popular job titles related to Remote Pos Technical Support jobs in Silver Spring, MD? For Remote Pos Technical Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Silver Spring, MD look for? The top searched job categories for Remote Pos Technical Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Pos Technical Support jobs? Cities near Silver Spring, MD with the most Remote Pos Technical Support job openings: