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Remote Pos Technical Support Jobs in Silver Spring, MD

Maximus

Technical Project Coordinator

VA · On-site +1

General information Job Posting Title Technical Project Coordinator Date Tuesday, June 9, 2026 City Remote Country United States Working time Full-time Description & Requirements Maximus is a trusted

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Silver Spring, MD

Remote Pos Technical Support information

See Silver Spring, MD salary details

$14

$26

$46

How much do remote pos technical support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote pos technical support in Silver Spring, MD is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are Remote POS Technical Support specialists?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are popular job titles related to Remote Pos Technical Support jobs in Silver Spring, MD? For Remote Pos Technical Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Silver Spring, MD look for? The top searched job categories for Remote Pos Technical Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Pos Technical Support jobs? Cities near Silver Spring, MD with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you
Program Manager - USGS Science & Technical Support Services (Remote)

Program Manager - USGS Science & Technical Support Services (Remote)

Nationwide IT Services, Inc

Fairfax, VA • On-site, Remote

$132K - $171K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Program Manager - USGS Science & Technical Support Services (Remote)
Company: Nationwide IT Services (NIS)
Location: Remote (U.S.-based)
Employment Type: Full-TimeDesired Knowledge Areas
  • Water resources management and hydrology
  • Groundwater and surface water monitoring programs
  • Natural resource conservation and environmental stewardship
  • Environmental science and ecosystem management
  • Wildlife, fisheries, and habitat research programs
  • Geospatial Information Systems (GIS) and spatial analysis
  • Scientific data management and information dissemination
  • Laboratory and analytical science support operations
  • Federal scientific research and mission support programs
  • USGS Water Mission Area and other natural resource mission areas
Position Overview
The Program Manager will serve as the primary interface between NIS and USGS leadership, ensuring the successful execution of task orders that support scientific research, water resources management, environmental monitoring, geospatial services, laboratory operations, data management, and technical project support. This role requires strong federal program management experience, demonstrated knowledge of USGS operations and mission areas, and the ability to manage distributed teams supporting complex scientific and technical initiatives.Key Responsibilities
Provide overall management, direction, and supervision of contractor personnel supporting USGS task orders and serve as the primary liaison between NIS and USGS stakeholders, including Contracting Officers, CORs, and Task Order Managers. Ensure successful execution of all contract requirements, deliverables, schedules, quality standards, and performance objectives. Organize, coordinate, and manage contractor support activities across multiple workstreams while developing and maintaining program management processes, reporting structures, and operational procedures.
Review and analyze task order requirements; develop staffing approaches, labor mixes, level-of-effort estimates, schedules, and cost estimates; and monitor contract performance, risks, milestones, deliverables, and funding. Lead recruitment, hiring, onboarding, retention, performance management, and professional development efforts for program personnel. Build and maintain strong customer relationships, support mission priorities across USGS natural resources and water science programs, facilitate communication between technical teams and government leadership, and lead program reviews, executive briefings, and status meetings.
Ensure compliance with contract requirements, federal regulations, security requirements, and quality control standards while maintaining accurate documentation, reporting, and financial oversight.Required Qualifications
  • Bachelor's degree in business, Program Management, Environmental Science, Natural Resources, Geology, Hydrology, Biology, Information Systems, Engineering, or a related field.
  • Active Project Management Professional (PMP) certification.
  • 10+ years of program or project management experience supporting Federal Government contracts.
  • 5+ years managing large, multi-disciplinary federal programs, IDIQ contracts, or task-order-based programs.
  • Demonstrated experience supporting USGS programs, DOI programs, or closely related federal scientific organizations.
  • Strong knowledge of USGS organizational structure, Water Mission Area programs, natural resource management initiatives, environmental science programs, and federal contract management practices.
  • Experience managing geographically dispersed and remote teams.
  • Excellent communication, leadership, organizational, and financial management skills.
Clearance Requirements
  • Must be able to successfully obtain and maintain a USGS/Department of the Interior (DOI) suitability determination.
  • Must be a U.S. Citizen.
Preferred Qualifications
  • Experience supporting USGS Mid-Continent Region (MCR), Water Science Centers, National Water Quality Laboratory (NWQL), Earth System Processes Division (ESPD), or other DOI scientific organizations.
  • Experience supporting scientific, technical, environmental, laboratory, geospatial, or research-focused contracts.
  • Familiarity with CPARS, federal quality assurance programs, and task order management.
  • Advanced degree in a related field.

Work Location
This position is 100% remote within the United States. Occasional travel may be required for customer meetings, program reviews, transition activities, and stakeholder engagement.Why Join NIS?
Support critical USGS natural resource, environmental, and water science missions while leading a diverse team of professionals in a flexible remote environment with long-term growth opportunities.About Nationwide IT Services (NIS)
Nationwide IT Services (NIS) is a trusted federal contractor delivering mission-focused solutions across civilian and defense agencies. NIS is seeking an experienced Program Manager for a potential opportunity to support the U.S. Geological Survey (USGS) Science and Technical Support Services program supporting the Mid-Continent Region, Water Mission Area, National Water Quality Laboratory, and Earth System Processes Division.
Salary range $100,000 to $175,000 annually
The salary range is a general guideline. We consider several factors when determining base salary offers, including the position's scope and responsibilities, the candidate's experience, education, and skills, and current market conditions.

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