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Remote Pos Technical Support Jobs in Silver Spring, MD

Prepare clients for inspections, provide inspection support (remote and on-site) * Provide technical support for remediation efforts in response to Form FDA 483s, Warning Letters, and other ...

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Experience resolving technical problems and answering queries via telephone or self-service ...

Remote Support Technician

Mclean, VA · On-site +1

$66K - $109K/yr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Experience resolving technical problems and answering queries via telephone or self-service ...

O&M Technical Advisor

Washington, DC · Remote

$131K - $132K/yr

Region, at or near CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across ... Competencies Required * Technical judgment; independence and objectivity; analytical rigor ...

Remote Clearance: Secret Type: Full-time, W2 About VivSoft We are a mission-driven technology ... technical support experience in a federal or enterprise environment. * Familiarity with ITSM ...

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Remote Pos Technical Support information

See Silver Spring, MD salary details

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How much do remote pos technical support jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote pos technical support in Silver Spring, MD is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are Remote POS Technical Support specialists?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are popular job titles related to Remote Pos Technical Support jobs in Silver Spring, MD? For Remote Pos Technical Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Silver Spring, MD look for? The top searched job categories for Remote Pos Technical Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Pos Technical Support jobs? Cities near Silver Spring, MD with the most Remote Pos Technical Support job openings:
Senior Airport Civil Engineer (Remote)

Senior Airport Civil Engineer (Remote)

Pragmatics

Washington, DC • On-site, Remote

Full-time

Re-posted 21 days ago


Job description

Job Title
Senior Airport Civil Engineer (Remote)
Location
FAA-470 L'Enfant Plz SW#4102DC - WASHINGTON, DC 20024 US (Primary)
Job Type
Full-time
Travel
Job Description
Pragmatics Inc. is seeking a Senior Airport Civil Engineer to support its direct client. The position is based in Washington DC Metro Area but remote work is possible.
The Senior Airport Civil Engineer will be the subject matter expert in aspects of airport civil engineering and will provide technical support for airport civil engineering issues and recommendations to the COR. The Senior Airport Civil Engineer will provide technical support for FAA software systems (e.g., Taxiway Fillet Design Tools (FAA and ICAO versions, via MS Excel/Visual Basic (VBA)), Taxiway Design Tool for High-Speed Exits (via MS Excel), Taxiway Design Tool for Multiple Turns (via MS Excel), FAA wind analysis program) to revise or improve these tools as the relevant airport design standards are updated.
Job Responsibilities:
    • Airport Construction Safety and Standards
    • Airport Paving Design and Standards
    • Airport Pavement Maintenance and Management Standards
    • Pavement Construction
    • Pavement Research and Development
    • Heliport Design
    • Vertiport Design
    • New Large Aircraft
    • Airport Marking
    • Airport Signing
    • Airport Drainage
    • Safety Management systems
    • EMAS/Aircraft Arresting Systems
    • Frangible Connections
    • Aircraft Rescue and Fire Fighting (ARFF) Vehicles and Training Facilities
    • Winter Operations
    • Snow and Ice Control Equipment
    • Runway Deicing Chemicals
    • Geospatial Information System (GIS)
    • Experience in, and understanding of:
      • Airports Geospatial Information System (GIS) and the Airport Data and Information Portal (ADIP)
      • Emerging Entrants (unmanned aircraft, commercial space, urban/advanced air mobility, human spaceflight, etc.)
      • Airspace (TERPS, Part 77, FAA's Airport Design)
      • ICAO Aerodrome Design criteria

Requirements
Qualifications and Education Requirements:
  • Undergraduate degree in Civil Engineering and 15 years of Airport Civil Engineering experience.
  • Excellent oral and written communication skills.
  • Proficient with Microsoft Office365, SharePoint, and Excel skills.
  • Detail-oriented with ability to execute multiple tasks accurately and efficiently.
  • Desire and drive to learn, grow, and advance within the industry.
  • Secret clearance
  • Preferred Skills:
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Professional Document writing skill or editing experience (for white papers, etc.)
  • Expert proficiency in Microsoft Word, Excel, PowerPoint, Teams, and SharePoint on Windows-based computers