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Remote Patient Account Representative Jobs in Rochester, NY

ZOLL Medical

Patient Service Representative

Rochester, NY · Remote

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

InsuraTec

Sales Representative (Remote)

Rochester, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

CooperVision

Sales Support Representative

Victor, NY · Remote

$18.25 - $25/hr

Sales Support Representative Victor, NY, United States (Remote) CooperVision, a division of ... accounts that reside in the House Territory. Supports concepts, goals and objectives of the ...

Xplor

Account Executive

Rochester, NY · On-site +1

$100K/yr

Uncapped commission - top reps earn $100K+ annually * Residual income - get paid monthly on your ... You can work fully remote in this position, provided you have eligible working rights, and are able ...

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All JobsRemote Patient Account Representative JobsRemote Patient Account Representative Jobs in Rochester, NY

Remote Patient Account Representative information

See Rochester, NY salary details

$11

$21

$28

How much do remote patient account representative jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote patient account representative in Rochester, NY is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.55 per hour, depending on experience, location, and employer.

What is a Remote Patient Account Representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a Remote Patient Account Representative, and why are they important?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by Remote Patient Account Representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

What are popular job titles related to Remote Patient Account Representative jobs in Rochester, NY? For Remote Patient Account Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Patient Account Representative jobs in Rochester, NY look for? The top searched job categories for Remote Patient Account Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Patient Account Representative jobs? Cities near Rochester, NY with the most Remote Patient Account Representative job openings:
Remote Patient Account Representative jobs near you

Patient Account Representative - PB

UR Thompson Health

Canandaigua, NY • On-site, Remote

$19.40 - $22.50/hr

Full-time

Posted 11 days ago

Job description

Schedule: Full time, Days 

*Remote/hybrid available once fully trained. Must reside in the states of New York or Pennsylvania.

Main Function:

  • Independently monitors and controls accounts receivables of third-party payers.
  • Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.
  • Run AR reports from monitoring of specifics. Reconciles accounts timely and accurate.
  • Communicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims.
  • Maintains knowledge of payer regulations and all manual and electronic procedures in submission and remittances.

Education:

  • High School Diploma or GED required.
  • Associate's Degree preferred.
  • Medical terminology desired.
  • ICD-9/10 CPT coding experience is strongly preferred.

Experience:

  • 2 to 3 years of previous medical billing experience is preferred.
  • Familiarity with all forms of payer claims by paper and electronic media is preferred.
  • Excellent public/patient relations and communication skills.
  • Skills in using Mainframe, Excel, and Word preferred.

Salary range: $19.40 - $22.50

Starting pay: based on experience 

Thompson Health is an EOE encouraging  individuals with disabilities, and veterans to apply.

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