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Patient Accounts Manager Jobs in Rochester, NY (NOW HIRING)

TEKsystems

Billing Assistant

Rochester, NY

$16 - $18.50/hr

Description We are seeking a detail-oriented Patient Account Representative to support our Billing team with account verification, data processing, and patient information management. This individual ...

TEKsystems

Billing Assistant

Rochester, NY · On-site

$16 - $18.50/hr

Description We are seeking a detail-oriented Patient Account Representative to support our Billing team with account verification, data processing, and patient information management. This individual ...

RRJB

Medical Claims & Billing Specialist

Rochester, NY · Remote

$30 - $66/hr

Experience with medical billing, healthcare claims, insurance processing, revenue cycle management, patient accounts, or healthcare administration is highly valued. Candidates should have strong ...

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Patient Accounts Manager information

See Rochester, NY salary details

$31.6K

$74K

$112.5K

How much do patient accounts manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for patient accounts manager in Rochester, NY is $74,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $92,700.00 per year, depending on experience, location, and employer.

What does a patient accounts manager do?

A Patient Accounts Manager is responsible for overseeing the billing and collections process for a healthcare facility. They manage patient accounts, ensure accurate invoicing, handle insurance claims, and resolve any billing discrepancies. Their role often involves supervising billing staff, maintaining compliance with regulations, and working closely with patients to address payment concerns. Ultimately, they help ensure the financial health of the organization by optimizing revenue cycle management.

What are the key skills and qualifications needed to thrive as a patient accounts manager?

To thrive as a Patient Accounts Manager, you need expertise in healthcare billing, insurance processes, and revenue cycle management, usually supported by a degree in healthcare administration or related fields. Familiarity with medical billing software, electronic health records (EHRs), and regulatory compliance systems is essential. Strong attention to detail, problem-solving abilities, and effective communication help manage patient inquiries and collaborate with healthcare teams. These skills ensure accurate billing, timely reimbursements, and positive patient financial experiences, which are crucial for a healthcare facility's financial health.

What are some common challenges faced by a patient accounts manager and how can they be managed effectively?

Patient Accounts Managers often encounter challenges such as managing high volumes of billing inquiries, staying updated with constantly changing healthcare regulations, and resolving complex insurance claim denials. Effective communication with both patients and insurance companies is crucial, as is maintaining meticulous attention to detail. Proactively implementing robust training for staff, utilizing advanced billing software, and fostering strong collaboration with clinical and administrative teams can help address these challenges and improve efficiency.

What is the difference between Patient Accounts Manager vs Medical Billing Specialist?

AspectPatient Accounts ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles prefer certifications like CPC or equivalentHigh school diploma; certifications like CPC or CMA beneficial
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
ResponsibilitiesOversees patient account processes, manages billing teams, resolves account issuesPrepares and submits insurance claims, processes payments, verifies patient information

While both roles involve billing and patient financials, the Patient Accounts Manager oversees the entire accounts process and team, whereas the Medical Billing Specialist focuses on claim submission and payment processing. The manager role typically requires more leadership and oversight, with similar certifications often valued in both positions.

What are the most commonly searched types of Patient Accounts jobs in Rochester, NY?

The most popular types of Patient Accounts jobs in Rochester, NY are:

What are popular job titles related to Patient Accounts Manager jobs in Rochester, NY?

For Patient Accounts Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Patient Accounts Manager jobs in Rochester, NY look for?

The top searched job categories for Patient Accounts Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Patient Accounts Manager jobs?

Cities near Rochester, NY with the most Patient Accounts Manager job openings:

Patient Accounts Manager jobs near you
Infographic showing various Patient Accounts Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $74,028 per year, or $35.6 per hour.

Patient Registration Associate

Penfield, NY • On-site

Highland Hospital
Offices of Mental Health Practitioners • 51 - 200 employees
Learn more about Highland Hospitalexternal

$18.50 - $24.98/hr

Other

Posted 15 days ago

Highland Hospital (New York) rating

7.7

Company rating: 7.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

18790BR

Title:

Patient Registration Associate

Department/Cost Center:

683 - Penfield Family Medicine

Job Description:

Our family medicine practice located in Penfield, New York is searching for a new patient registration associate! Performs full range of duties related to processing patient information for visits which may include: reception, registration, charge capture and charge entry, appointment scheduling, medical records management and telephone management. Responsible for accurate and timely input of collected information into the hospital information systems.

Maintains confidentiality of all patient accounts, appointments, medical records and inter-departmental issues. Focuses on displaying patient-family centered care, upholding the ICARE Values and Promise Standards. Responsibilities include, but are not limited to: Greeting all patients and visitors with the highest level of professionalism; patient check in/check out; registration of all patients into information systems; high volume of telephone calls involving triage of phone calls to the appropriate person/department; scheduling patients for appointments, tests, and procedures using hospital scheduling system; collecting demographic information; insurance verification and pre-verification; referring to financial counselor as needed; collecting co-payments; recording all copayment collections by individual insurance codes, reconciling at the end of the day; obtaining referrals as needed; provide general information to patients and their families as previously established within the department guidelines; makes all necessary referrals; assist with the completion of various forms as requested by patients or staff; performs general billing related functions; respond to patient/insurance billing questions; assist patients with completing private-pay insurance forms as capable.

Maintaining health information in Electronic Medical Record: Responsibilities include, but are not limited to navigating throughout electronic medical record to locate pertinent information as it relates to the PRA role, continuous oversight of task box, sort and route all correspondence through EMR staff messaging to clinicians in a timely manner, create and send patient letters, manage prescription refill processing and referral processing. Respond to patient My Chart messages within 24 hours.

Participates in staff meetings as integral member of collaborative team to improve efficient delivery of quality health care to patients. Makes recommendations and assists in implementing and evaluating those recommendations agreed upon by the staff.

Pay Range :

Pay Range: $18.50- $24.98 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Auto req ID:

18790BR

Job Requirements:

Qualifications:

Education: High school diploma or GED; or equivalent experience.

Experience: Previous medical office experience preferred.

License/Certification Required: n/a

Skills: Ability to use various hospital information systems (which may include HBOC, IDX, Imagecast, eRecord, CIS, Raintree, Quicklink, PC Easy, etc.); Microsoft Outlook, Word, Excel experience is highly recommended; ICD9/CPT coding is desirable.

Employment Status:

Full-Time

Hours/Week:

40 hrs per week

Posting Title:

Patient Registration Associate - Penfield

City:

Penfield

Work Shift:

Days

Area of Interest:

Clerical

The Hospital is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.

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