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Patient Accounts Manager Jobs in Rochester, NY (NOW HIRING)

Medical Billing Assistant

Rochester, NY · On-site

$16 - $18.50/hr

Additional tasks as assigned by managers. Required Qualifications ; Associate's degree preferred. Previous experience in billing support, patient accounts, customer service, data entry, or ...

Additional tasks as assigned by managers. Required Qualifications Associate's degree preferred. Previous experience in billing support, patient accounts, customer service, data entry, or ...

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Payment Recon Analyst

Fairport, NY · On-site

$20 - $23/hr

Reconciliation of payments posted to patient accounts in medical billing system to bank deposits ... Other functions may be assigned and management retains the right to add or change duties at any ...

Reconciliation of payments posted to patient accounts in medical billing system to bank deposits ... Other functions may be assigned and management retains the right to add or change duties at any ...

Payment Recon Analyst

Fairport, NY · On-site

$20 - $23/hr

Reconciliation of payments posted to patient accounts in medical billing system to bank deposits ... Other functions may be assigned and management retains the right to add or change duties at any ...

Payment Recon Analyst

Fairport, NY · On-site

$20 - $23/hr

Reconciliation of payments posted to patient accounts in medical billing system to bank deposits ... Other functions may be assigned and management retains the right to add or change duties at any ...

Reconciliation of payments posted to patient accounts in medical billing system to bank deposits ... Other functions may be assigned and management retains the right to add or change duties at any ...

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Patient Accounts Manager information

See Rochester, NY salary details

$31.6K

$74K

$112.5K

How much do patient accounts manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for patient accounts manager in Rochester, NY is $74,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $92,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient accounts manager?

To thrive as a Patient Accounts Manager, you need expertise in healthcare billing, insurance processes, and revenue cycle management, usually supported by a degree in healthcare administration or related fields. Familiarity with medical billing software, electronic health records (EHRs), and regulatory compliance systems is essential. Strong attention to detail, problem-solving abilities, and effective communication help manage patient inquiries and collaborate with healthcare teams. These skills ensure accurate billing, timely reimbursements, and positive patient financial experiences, which are crucial for a healthcare facility's financial health.

What does a patient accounts manager do?

A Patient Accounts Manager is responsible for overseeing the billing and collections process for a healthcare facility. They manage patient accounts, ensure accurate invoicing, handle insurance claims, and resolve any billing discrepancies. Their role often involves supervising billing staff, maintaining compliance with regulations, and working closely with patients to address payment concerns. Ultimately, they help ensure the financial health of the organization by optimizing revenue cycle management.

What are some common challenges faced by a patient accounts manager and how can they be managed effectively?

Patient Accounts Managers often encounter challenges such as managing high volumes of billing inquiries, staying updated with constantly changing healthcare regulations, and resolving complex insurance claim denials. Effective communication with both patients and insurance companies is crucial, as is maintaining meticulous attention to detail. Proactively implementing robust training for staff, utilizing advanced billing software, and fostering strong collaboration with clinical and administrative teams can help address these challenges and improve efficiency.

What is the difference between Patient Accounts Manager vs Medical Billing Specialist?

AspectPatient Accounts ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles prefer certifications like CPC or equivalentHigh school diploma; certifications like CPC or CMA beneficial
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
ResponsibilitiesOversees patient account processes, manages billing teams, resolves account issuesPrepares and submits insurance claims, processes payments, verifies patient information

While both roles involve billing and patient financials, the Patient Accounts Manager oversees the entire accounts process and team, whereas the Medical Billing Specialist focuses on claim submission and payment processing. The manager role typically requires more leadership and oversight, with similar certifications often valued in both positions.

What are the most commonly searched types of Patient Accounts jobs in Rochester, NY? The most popular types of Patient Accounts jobs in Rochester, NY are:
What are popular job titles related to Patient Accounts Manager jobs in Rochester, NY? For Patient Accounts Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Patient Accounts Manager jobs in Rochester, NY look for? The top searched job categories for Patient Accounts Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Patient Accounts Manager jobs? Cities near Rochester, NY with the most Patient Accounts Manager job openings:
Infographic showing various Patient Accounts Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $74,028 per year, or $35.6 per hour.

Patient Account Representative - PB

Thompson Health

Canandaigua, NY • On-site, Remote

$19.40 - $22.50/hr

Full-time

Re-posted 26 days ago


Thompson Health rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Schedule: Full time, Days 

*Remote/hybrid available once fully trained at managers discretion. Must reside in the states of New York or Pennsylvania.

Main Function:

  • Independently monitors and controls accounts receivables of third-party payers.
  • Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.
  • Run AR reports from monitoring of specifics. Reconciles accounts timely and accurate.
  • Communicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims.
  • Maintains knowledge of payer regulations and all manual and electronic procedures in submission and remittances.

Education:

  • High School Diploma or GED required.
  • Associate's Degree preferred.
  • Medical terminology desired.
  • ICD-9/10 CPT coding experience is strongly preferred.

Experience:

  • 2 to 3 years of previous medical billing experience is preferred.
  • Familiarity with all forms of payer claims by paper and electronic media is preferred.
  • Excellent public/patient relations and communication skills.
  • Skills in using Mainframe, Excel, and Word preferred.

Salary range: $19.40 - $22.50

Starting pay: based on experience 

Thompson Health is an EOE encouraging  individuals with disabilities, and veterans to apply.


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