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Patient Accounts Jobs (NOW HIRING)

jssa

Patient Accounts Specialist

Rockville, MD · On-site

$23/hr

The Patient Account Specialist is a full time role based out of our Rockville, Maryland, office, and supervised by the Director of Patient Accounts. Responsibilities include, but are not limited to ...

JSSA

Patient Accounts Specialist

Rockville, MD · On-site

$23/hr

The Patient Account Specialist is a full time role based out of our Rockville, Maryland, office, and supervised by the Director of Patient Accounts. Responsibilities include, but are not limited to ...

WWE

Patient Accounts Specialist

Wichita, KS · On-site

$15.50 - $19.75/hr

West Wichita Family Physicians PA is seeking a Receptionist/Patient Accounts Specialist in our Business Office, you will be the first point of contact for patients, providing essential administrative ...

TidalHealth

Patient Accounts Coordinator

Salisbury, MD · On-site

Patient Accounts Coordinator Position Summary The inventory, distribution/delivery of medications is required for all Patient Care area Positions. The Patient Account Coordinator is responsible for ...

TidalHealth

Patient Accounts Coordinator

Salisbury, MD · On-site

Patient Accounts Coordinator Position Summary The inventory, distribution/delivery of medications is required for all Patient Care area Positions. The Patient Account Coordinator is responsible for ...

PRAIRIE VIEW INC

Patient Accounts Manager

Newton, KS · On-site

Prairie View, Inc. is seeking a dynamic Patient Accounts Supervisor to provide leadership, oversight, and strategic guidance to our patient accounts specialist staff across our regional clinics. In ...

Ozark Health Inc

PATIENT ACCOUNTS SPECIALIST

Clinton, AR · On-site

$15.50 - $19.75/hr

PATIENT ACCOUNTS SPECIALIST ID: 2041 Location: Clinton, AR Department: Business Office More about this job > Description Job Summary: Detail-oriented Medical Insurance Biller responsible for ...

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How much do patient accounts jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient accounts in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a patient account?

Patient Accounts refers to the department or job function in healthcare organizations responsible for managing billing, payments, and financial records related to patients' medical services. This role involves handling insurance claims, processing payments, resolving billing inquiries, and ensuring accurate records of patient balances. Patient Accounts specialists often interact with patients, insurance companies, and healthcare providers to ensure accounts are up-to-date and compliant with regulations.

What are the key skills and qualifications needed to thrive as a patient account professional?

To thrive as a Patient Accounts professional, you need strong knowledge of medical billing, insurance processes, and healthcare reimbursement, often supported by an associate degree or relevant certification. Familiarity with billing software, electronic health records (EHRs), and coding systems such as ICD-10 and CPT is typically required. Attention to detail, problem-solving abilities, and effective communication are key soft skills for this role. These skills ensure accurate account management, timely payments, and positive patient experiences within healthcare organizations.

What are some common challenges faced in a patient accounts role, and how can they be managed effectively?

One common challenge in Patient Accounts is navigating complex billing systems and ensuring accurate processing of insurance claims. This often involves resolving discrepancies, following up on denied claims, and communicating with both insurance providers and patients. Staying organized, maintaining up-to-date knowledge of billing codes and insurance policies, and developing strong communication skills are key to managing these challenges. Many teams use specialized software and regular training sessions to help staff stay efficient and compliant.

What is the difference between Patient Accounts vs Medical Billing Specialists?

AspectPatient AccountsMedical Billing Specialists
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient billing, account reconciliation, payment postingPreparing and submitting insurance claims, coding, follow-up on denials
OverlapBoth handle billing processes related to patient careBoth involve billing, but focus differs

Patient Accounts professionals primarily manage patient billing and account reconciliation, ensuring payments are processed correctly. Medical Billing Specialists focus on preparing insurance claims and coding. While both roles handle billing tasks, Patient Accounts staff work more directly with patient accounts, whereas Medical Billing Specialists concentrate on insurance claims processing.

How to become a patient accounts representative?

To become a patient accounts representative, candidates typically need a high school diploma or equivalent and should develop skills in billing, coding, and customer service. Relevant certifications, such as Certified Patient Account Technician (CPAT), can enhance job prospects. Experience with medical billing software and understanding healthcare regulations are also beneficial.
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Patient Accounts jobs near you
Infographic showing various Patient Accounts job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 68% Full Time, 19% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Accounts Specialist

jssa

Rockville, MD • On-site

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

JSSA is looking for a dependable and detail oriented individual to join our Accounting Team. The Patient Account Specialist is a full time role based out of our Rockville, Maryland, office, and supervised by the Director of Patient Accounts. Responsibilities include, but are not limited to, posting payments from both third-party billing and client payments to the proper account, client/third-party billing and collection activities. This position is expected to complete routine assignments independently within the limitations of the Agency's policies and procedures.

Responsibilities:

  • Import Electronic Remittance Advices into the EHR and ensure they properly post to the client’s account
  • Review Remittance Advices for any denials or deductions and post any necessary adjustments
  • Post client self-pay payments to client accounts
  • Make necessary corrections to process claim denials and/or rejections for payment
  • Provide updates on third party payer changes to billing requirements
  • Update the EHR with new insurance and demographic information on current clients as necessary
  • Identify consistent reasons for third party claim denials.  Notify the Director of Patient Accounts and suggest procedural changes, which would avoid future denials
  • Notify other Patient Accounts staff if an insurance policy is no longer active
  • Create finance entries as needed in the EHR to document client/staff/insurance communications.
  • Keep abreast of third-party payer requirements
  • Notify the Director of Patient Accounts of consistent and re-occurring problems in routine processing, which need addressing.  Suggest alternative solutions to the problems
  • Perform other duties as assigned by the Director of Patient Accounts

Qualifications:

  • High school diploma
  • Minimum of three years’ experience processing third party billings and collecting appropriate reimbursement. 
  • Knowledge of third-party billing and reimbursement requirements.
  • Exceptional customer service and communication skills.
  • Proficient with Microsoft Office 365 with advanced skills in Excel
  • Experience with electronic billing.

We Offer: 

  • Hourly rate starts at $23.00
  • Medical/Prescriptions/Dental/Vision/Life-ADD/Disability
  • Holiday/Vacation/Personal/Sick Pay
  • 403(b) retirement savings plan with match
  • Work-life balance and collaborative team environment
  • Many opportunities for personal and professional development
  • and more...
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About JSSA

Sourced by ZipRecruiter

Industry

Individual, family and community social assistance

Company size

201 - 500 Employees

Headquarters location

Rockville, MD, US

Year founded

1893

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