JSSA is looking for a dependable and detail oriented individual to join our Accounting Team. The Patient Account Specialist is a full time role based out of our Rockville, Maryland, office, and supervised by the Director of Patient Accounts. Responsibilities include, but are not limited to, posting payments from both third-party billing and client payments to the proper account, client/third-party billing and collection activities. This position is expected to complete routine assignments independently within the limitations of the Agency's policies and procedures.
Responsibilities:
- Import Electronic Remittance Advices into the EHR and ensure they properly post to the clientโs account
- Review Remittance Advices for any denials or deductions and post any necessary adjustments
- Post client self-pay payments to client accounts
- Make necessary corrections to process claim denials and/or rejections for payment
- Provide updates on third party payer changes to billing requirements
- Update the EHR with new insurance and demographic information on current clients as necessary
- Identify consistent reasons for third party claim denials.ย Notify the Director of Patient Accounts and suggest procedural changes, which would avoid future denials
- Notify other Patient Accounts staff if an insurance policy is no longer active
- Create finance entries as needed in the EHR to document client/staff/insurance communications.
- Keep abreast of third-party payer requirements
- Notify the Director of Patient Accounts of consistent and re-occurring problems in routine processing, which need addressing.ย Suggest alternative solutions to the problems
- Perform other duties as assigned by the Director of Patient Accounts
Qualifications:
- High school diploma
- Minimum of three yearsโ experience processing third party billings and collecting appropriate reimbursement.ย
- Knowledge of third-party billing and reimbursement requirements.
- Exceptional customer service and communication skills.
- Proficient with Microsoft Office 365 with advanced skills in Excel
- Experience with electronic billing.
We Offer:ย
- Hourly rate starts at $23.00
- Medical/Prescriptions/Dental/Vision/Life-ADD/Disability
- Holiday/Vacation/Personal/Sick Pay
- 403(b) retirement savings plan with match
- Work-life balance and collaborative team environment
- Many opportunities for personal and professional development
- and more...