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Patient Accounts Jobs (NOW HIRING)

UHS

Patient Accounts Specialist

Richmond, VA · On-site

$18.23 - $27.34/hr

The Patient Accounts Specialist is responsible for receiving and resolving first line inquiries over the phone and written correspondence concerning patient accounts by patients or insurance ...

UHS

Patient Accounts Specialist

Richmond, VA

$17 - $21.75/hr

The Patient Accounts Specialist is responsible for receiving and resolving first line inquiries over the phone and written correspondence concerning patient accounts by patients or insurance ...

UHS

Patient Accounts Specialist

Richmond, VA · On-site

$17 - $21.75/hr

The Patient Accounts Specialist is responsible for receiving and resolving first line inquiries over the phone and written correspondence concerning patient accounts by patients or insurance ...

Freeman Health System

Patient Accounts Clerk

Irvine, CA · On-site

Patient Accounts Clerk The Patient Accounts Clerk will assume responsibility for the designated guarantors assigned to them in terms of billing, follow up, and payment application. They may also be ...

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How much do patient accounts jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient accounts in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a patient account?

Patient Accounts refers to the department or job function in healthcare organizations responsible for managing billing, payments, and financial records related to patients' medical services. This role involves handling insurance claims, processing payments, resolving billing inquiries, and ensuring accurate records of patient balances. Patient Accounts specialists often interact with patients, insurance companies, and healthcare providers to ensure accounts are up-to-date and compliant with regulations.

What is the difference between Patient Accounts vs Medical Billing Specialists?

AspectPatient AccountsMedical Billing Specialists
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient billing, account reconciliation, payment postingPreparing and submitting insurance claims, coding, follow-up on denials
OverlapBoth handle billing processes related to patient careBoth involve billing, but focus differs

Patient Accounts professionals primarily manage patient billing and account reconciliation, ensuring payments are processed correctly. Medical Billing Specialists focus on preparing insurance claims and coding. While both roles handle billing tasks, Patient Accounts staff work more directly with patient accounts, whereas Medical Billing Specialists concentrate on insurance claims processing.

How to become a patient accounts representative?

To become a patient accounts representative, candidates typically need a high school diploma or equivalent and should develop skills in billing, coding, and customer service. Relevant certifications, such as Certified Patient Account Technician (CPAT), can enhance job prospects. Experience with medical billing software and understanding healthcare regulations are also beneficial.

What do patient accounts do?

Patient accounts professionals manage billing and financial records for healthcare providers, ensuring accurate processing of patient payments, insurance claims, and account balances. They often use billing software and need attention to detail to ensure correct billing and compliance with healthcare regulations.

What are some common challenges faced in a patient accounts role, and how can they be managed effectively?

One common challenge in Patient Accounts is navigating complex billing systems and ensuring accurate processing of insurance claims. This often involves resolving discrepancies, following up on denied claims, and communicating with both insurance providers and patients. Staying organized, maintaining up-to-date knowledge of billing codes and insurance policies, and developing strong communication skills are key to managing these challenges. Many teams use specialized software and regular training sessions to help staff stay efficient and compliant.

What are the key skills and qualifications needed to thrive as a patient account professional?

To thrive as a Patient Accounts professional, you need strong knowledge of medical billing, insurance processes, and healthcare reimbursement, often supported by an associate degree or relevant certification. Familiarity with billing software, electronic health records (EHRs), and coding systems such as ICD-10 and CPT is typically required. Attention to detail, problem-solving abilities, and effective communication are key soft skills for this role. These skills ensure accurate account management, timely payments, and positive patient experiences within healthcare organizations.
More about Patient Accounts jobs
What cities are hiring for Patient Accounts jobs? Cities with the most Patient Accounts job openings:
What are the most commonly searched types of Patient Accounts jobs? The most popular types of Patient Accounts jobs are:
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Patient Accounts jobs near you
Infographic showing various Patient Accounts job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Accounts Specialist

Upson Regional Medical Center

Thomaston, GA

$14.75 - $18.75/hr

Full-time

Posted 18 days ago

Upson Regional Medical Center rating

6.2

Company rating: 6.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

821st of 1,054 rated hospitals

Job description

Join a winning team! 

Upson Regional Medical Center is a small hospital with a BIG heart! Our employees enjoy an environment where they can take care of patients with a high degree of quality and compassion. Patients get to experience top-notch healthcare with modern technology and a team with a focus of excellence for every patient, every time. 

The Patient Accounts Specialist is responsible for the efficient and orderly resolution of all patient accounts assigned by a designated alpha group. Ensures accurate and complete payment by insurance companies and patients, as well as accurate account adjustments pursuant to hospital policy. Responsible for interviewing patients, providing financial counseling by estimating balances due, and offering opportunities for payment. Secures payment or contract for payment, including in-depth collections prior to bad debt considerations. Makes recommendations for indigent and bad debt placements. Processes correspondence, retro insurance, retro Medicaid, and mail return. Updates demographic and insurance information as needed. Performs other duties and provides coverage of other positions within the department. Provides customer service by answering the phones and in person.

Requirements: 2 or more years experience in a medical office setting with some public contact involving problem-solving and billing. Prefer CPAR or related certification. 

Education:

High School Diploma

What Upson Regional Medical Center employees say

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