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Patient Accounts Jobs (NOW HIRING)

UHS

Patient Accounts Specialist

Richmond, VA · On-site

$17 - $21.75/hr

The Patient Accounts Specialist is responsible for receiving and resolving first line inquiries over the phone and written correspondence concerning patient accounts by patients or insurance ...

UHS

Patient Accounts Specialist

Richmond, VA · On-site

$17 - $21.75/hr

The Patient Accounts Specialist is responsible for receiving and resolving first line inquiries over the phone and written correspondence concerning patient accounts by patients or insurance ...

UHS

Patient Accounts Specialist

Richmond, VA · On-site

$18.23 - $27.34/hr

The Patient Accounts Specialist is responsible for receiving and resolving first line inquiries over the phone and written correspondence concerning patient accounts by patients or insurance ...

Emergicon LLC

Patient Accounts Specialist

Terrell, TX · On-site

$17 - $18/hr

This position isresponsible for managing patient accounts, including negotiating payment plansand supporting the timely collection of outstanding balances. This role handlespatient and vendor ...

UAB

PATIENT ACCOUNTS COORDINATOR

Tampa, FL · On-site

$15 - $24.40/hr

The University of Alabama at Birmingham (UAB) seeks a PATIENT ACCOUNTS COORDINATOR for the School of Dentistry. This role supports the School of Dentistry Business Office by managing third-party ...

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How much do patient accounts jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for patient accounts in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Patient Accounts roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical work, which may require licenses or on-the-job training. Most roles paying this amount consistently without a degree are rare and usually involve entrepreneurship or commission-based earnings.

What are Patient Accounts?

Patient Accounts refers to the department or job function in healthcare organizations responsible for managing billing, payments, and financial records related to patients' medical services. This role involves handling insurance claims, processing payments, resolving billing inquiries, and ensuring accurate records of patient balances. Patient Accounts specialists often interact with patients, insurance companies, and healthcare providers to ensure accounts are up-to-date and compliant with regulations.

How to become a certified patient account representative?

To become a certified patient account representative, individuals typically need a high school diploma or equivalent and may pursue certification through organizations like the American Association of Healthcare Administrative Management (AAHAM) or the National Healthcareer Association (NHA). Certification involves completing relevant training, gaining work experience in medical billing or patient accounts, and passing a certification exam. Strong knowledge of medical billing software, healthcare regulations, and excellent communication skills are also important.

What is the difference between Patient Accounts vs Medical Billing Specialists?

AspectPatient AccountsMedical Billing Specialists
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient billing, account reconciliation, payment postingPreparing and submitting insurance claims, coding, follow-up on denials
OverlapBoth handle billing processes related to patient careBoth involve billing, but focus differs

Patient Accounts professionals primarily manage patient billing and account reconciliation, ensuring payments are processed correctly. Medical Billing Specialists focus on preparing insurance claims and coding. While both roles handle billing tasks, Patient Accounts staff work more directly with patient accounts, whereas Medical Billing Specialists concentrate on insurance claims processing.

What healthcare jobs pay over $100k per year?

In healthcare, roles such as healthcare administrators, medical directors, and certain specialized physicians often earn over $100,000 annually. Positions like nurse anesthetists, radiologists, and surgeons typically have higher salaries, especially with advanced certifications and experience. Patient accounts professionals generally earn less, but related roles in healthcare management can reach or exceed this threshold.

What do patient accounts do?

Patient accounts professionals manage billing and financial records for healthcare providers. They process insurance claims, verify patient information, and ensure accurate payment collection, often using billing software and adhering to healthcare regulations.

What are some common challenges faced in a Patient Accounts role, and how can they be managed effectively?

One common challenge in Patient Accounts is navigating complex billing systems and ensuring accurate processing of insurance claims. This often involves resolving discrepancies, following up on denied claims, and communicating with both insurance providers and patients. Staying organized, maintaining up-to-date knowledge of billing codes and insurance policies, and developing strong communication skills are key to managing these challenges. Many teams use specialized software and regular training sessions to help staff stay efficient and compliant.

What are the key skills and qualifications needed to thrive as a Patient Accounts professional, and why are they important?

To thrive as a Patient Accounts professional, you need strong knowledge of medical billing, insurance processes, and healthcare reimbursement, often supported by an associate degree or relevant certification. Familiarity with billing software, electronic health records (EHRs), and coding systems such as ICD-10 and CPT is typically required. Attention to detail, problem-solving abilities, and effective communication are key soft skills for this role. These skills ensure accurate account management, timely payments, and positive patient experiences within healthcare organizations.
More about Patient Accounts jobs
What cities are hiring for Patient Accounts jobs? Cities with the most Patient Accounts job openings:
What are the most commonly searched types of Patient Accounts jobs? The most popular types of Patient Accounts jobs are:
What states have the most Patient Accounts jobs? States with the most job openings for Patient Accounts jobs include:
Patient Accounts jobs near you
Infographic showing various Patient Accounts job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Patient Accounts Representative

Patient Accounts Representative

Monadnock Family Services

Keene, NH • On-site

$17.75 - $23.50/hr

Other

Posted 14 days ago

Job description

Description

POSITION SUMMARY

The Patient Accounts Representative is responsible for the administration, coordination, and follow-up of self-pay and patient account functions within the agency's Revenue Cycle Department. This role serves as the primary internal resource for client account inquiries, payment arrangements, self-pay billing processes, and related account maintenance activities.


The Patient Accounts Representative supports the financial integrity of the organization while promoting a respectful, client-centered approach consistent with the mission and values of a Community Mental Health Center (CMHC). Responsibilities include management of patient statements, payment collection processes, financial assistance coordination, account follow-up, and collaboration with internal departments to resolve billing concerns. The role ensures compliance with CMHC He-M standards, Medicaid and Medicare regulations, HIPAA requirements, and agency fiscal policies.


ESSENTIAL RESPONSIBILITIES

Patient Account Administration

  • Generate and process patient statements for self-pay balances in accordance with agency billing cycles and procedures.
  • Review and maintain patient account balances for accuracy, including verification of payments, adjustments, and outstanding balances.
  • Establish and monitor payment arrangements consistent with agency policy.
  • Communicate with clients regarding outstanding balances, payment options, and financial responsibilities in a professional and respectful manner.
  • Assist clients with understanding insurance coverage, patient responsibility amounts, and available financial assistance resources.
  • Process client payments received via mail, phone, electronic payment systems, or in person in accordance with internal control procedures.

Account Follow-Up & Collections Support

  • Perform timely follow-up on outstanding self-pay balances and delinquent accounts within assigned scope.
  • Monitor aging reports and prioritize account follow-up activities to support agency collection goals.
  • Coordinate payment reminders, collection correspondence, and account resolution efforts in accordance with agency policies and applicable regulations.
  • Escalate unresolved balances, disputed accounts, or complex financial concerns to the Accounts Receivable Supervisor as appropriate.
  • Assist with preparation of accounts for external collection processes when authorized.

Client Service & Financial Communication

  • Serve as a point of contact for client billing and account-related inquiries.
  • Provide clear, compassionate, and professional communication regarding balances, payment expectations, and available support options.
  • Maintain professional interactions with clients who may be experiencing financial hardship, behavioral health concerns, or emotional distress.
  • Collaborate with clinical and administrative staff to resolve account discrepancies and support continuity of care.

Payment Posting & Account Maintenance

  • Post patient payments accurately and timely within the electronic medical record and billing systems.
  • Process account adjustments, balance transfers, refunds, and payment corrections in accordance with agency procedures and supervisory approval requirements.
  • Maintain accurate demographic, insurance, guarantor, and billing information within the electronic record system.
  • Assist with reconciliation activities and documentation retention to support audit readiness and financial accuracy.

Compliance & Documentation

  • Maintain accurate, timely, and organized documentation of account activities and communications.
  • Safeguard protected health information (PHI) in compliance with HIPAA, He-M standards, and agency confidentiality requirements.
  • Adhere to agency fiscal policies, internal controls, and regulatory requirements related to billing and collections activities.
  • Participate in departmental workflow improvement initiatives and ongoing training activities.
  • Perform additional duties related to patient account operations as assigned by the Accounts Receivable Supervisor.

Requirements

MINIMUM QUALIFICATIONS

High School diploma or equivalent required.

Minimum of two (2) years of experience in medical billing, patient accounts, customer service, healthcare administration, or related field.

Proficiency with computerized billing systems, Microsoft Office applications, and standard office technology.

Strong organizational, communication, and customer service skills.


Preferred Qualifications

Experience in a Community Mental Health Center (CMHC) or behavioral healthcare setting.

Experience working with self-pay billing, patient statements, payment plans, or collections support.

Familiarity with Medicaid, Medicare, managed care, and healthcare revenue cycle processes.

Experience with electronic medical record and practice management systems.


OTHER EXPECTATIONS

Maintain professional conduct consistent with agency values and CMHC standards.

Maintain strict confidentiality regarding client, financial, and personnel matters.

Adhere to attendance, leave, and notification policies to ensure departmental coverage.

Participate in ongoing professional development and annual learning plans.

Seek supervisory guidance when issues exceed role authority or involve regulatory interpretation.

Demonstrate flexibility and willingness to support departmental operations as needed.


OSHA RATING

This position is classified as Low Risk due to primarily office-based duties with minimal exposure to clinical environments. The employee is expected to comply with all OSHA regulations and agency safety policies.

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