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Patient Accounts Jobs in Michigan (NOW HIRING)

PATIENT ACCOUNTS REP/CASH POSTER

Dearborn, MI · On-site

$16.75 - $22/hr

Responsibilities Patient Account Rep/Cash Poster Metropolitan Behavioral Health (a UHS Facility) A growing 144-bed behavioral health facility - Metropolitan Behavioral Hospital provides a full ...

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems. * Responds timely to all patient and commercial inquiries either by phone or by written correspondence ...

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems. * Responds timely to all patient and commercial inquiries either by phone or by written correspondence ...

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems. * Responds timely to all patient and commercial inquiries either by phone or by written correspondence ...

$16.25 - $21.50/hr

Reviews aging accounts in order to collect amounts due or initiates escalation procedures for ... Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of ...

Patient Account Representative III

Shelby, MI · On-site

$16 - $21/hr

Reviews, updates, and maintains patient accounts to support accurate billing, payment posting, follow-up, collections, refunds, reporting, and account resolution. * Processes, research, and resolves ...

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Patient Accounts information

See Michigan salary details

$10

$18

$25

How much do patient accounts jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient accounts in Michigan is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a patient account?

Patient Accounts refers to the department or job function in healthcare organizations responsible for managing billing, payments, and financial records related to patients' medical services. This role involves handling insurance claims, processing payments, resolving billing inquiries, and ensuring accurate records of patient balances. Patient Accounts specialists often interact with patients, insurance companies, and healthcare providers to ensure accounts are up-to-date and compliant with regulations.

What are the key skills and qualifications needed to thrive as a patient account professional?

To thrive as a Patient Accounts professional, you need strong knowledge of medical billing, insurance processes, and healthcare reimbursement, often supported by an associate degree or relevant certification. Familiarity with billing software, electronic health records (EHRs), and coding systems such as ICD-10 and CPT is typically required. Attention to detail, problem-solving abilities, and effective communication are key soft skills for this role. These skills ensure accurate account management, timely payments, and positive patient experiences within healthcare organizations.

What are some common challenges faced in a patient accounts role, and how can they be managed effectively?

One common challenge in Patient Accounts is navigating complex billing systems and ensuring accurate processing of insurance claims. This often involves resolving discrepancies, following up on denied claims, and communicating with both insurance providers and patients. Staying organized, maintaining up-to-date knowledge of billing codes and insurance policies, and developing strong communication skills are key to managing these challenges. Many teams use specialized software and regular training sessions to help staff stay efficient and compliant.

What is the difference between Patient Accounts vs Medical Billing Specialists?

AspectPatient AccountsMedical Billing Specialists
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient billing, account reconciliation, payment postingPreparing and submitting insurance claims, coding, follow-up on denials
OverlapBoth handle billing processes related to patient careBoth involve billing, but focus differs

Patient Accounts professionals primarily manage patient billing and account reconciliation, ensuring payments are processed correctly. Medical Billing Specialists focus on preparing insurance claims and coding. While both roles handle billing tasks, Patient Accounts staff work more directly with patient accounts, whereas Medical Billing Specialists concentrate on insurance claims processing.

How to become a patient accounts representative?

To become a patient accounts representative, candidates typically need a high school diploma or equivalent and should develop skills in billing, coding, and customer service. Relevant certifications, such as Certified Patient Account Technician (CPAT), can enhance job prospects. Experience with medical billing software and understanding healthcare regulations are also beneficial.

What are the most commonly searched types of Patient Accounts jobs in Michigan?

The most popular types of Patient Accounts jobs in Michigan are:

Infographic showing various Patient Accounts job openings in Michigan as of August 2026, with employment types broken down into 3% As Needed, 67% Full Time, 19% Part Time, 2% Temporary, 8% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,829 per year, or $18.7 per hour.

Patient Accounts Representative - Full Time

Munising, MI

$16.25 - $21.50/hr

Full-time

Re-posted 21 days ago


Job description

Description

Provides professional billing assistance and customer service to patients, insurance representatives, and collection agencies. Ensures that the billing data is correct and stays up-to-date with changes in the hospital billing system.


Essential functions include but are not limited to:

  • Prepares all inpatient/outpatient billings within their patient segment in a timely manner.
  • Post all patient accounts adjustments, including refunds, bad debts, financial assistance, debits/credits (admin. adjustments), employee and other discounts
  • Obtains financial arrangements on all personal pay patients and patient deductibles.
  • Verifies all patient demographics and insurance information is correct.
  • Verifies insurance coverage on commercial insurance.
  • Follows up on all types of insurance.
  • Mails statements to patients after being generated in a timely manner.
  • Mails collection letters and makes phone calls to patients that have not made payments.
  • Responds to all inquiries regarding patient accounts professionally, in a polite and timely manner.
  • Prepares monthly write-off list.
  • Sends appropriate accounts to the collection agency.
  • Maintains inpatient/outpatient billing files.
  • Remains knowledgeable of the fundamentals of hospital billing.
  • Performs assigned duties independently with minimum supervision. Recognizes and performs duties that are not directly assigned.
  • Able to adapt to change in workload without interference to the quality of work.


Requirements

Professional Requirements:

  • Completes annual education requirements.
  • Maintains patient confidentiality at all times.
  • Reports to work on time and as scheduled, completes work within designated time.
  • Wears identification while on duty.
  • Completes in-services and returns in a timely fashion.
  • Attends annual review and department in-services, as scheduled.
  • Represents the organization in a positive and professional manner.
  • Complies with all organizational policies regarding ethical business practices.
  • This position is responsible for wholehearted, genuine operations of all aspects of the safety and health program - including compliance with rules and regulations- and for continuously practicing safety and health while performing their duties.
  • Perform tasks which are supportive in nature to the essential functions of the job, but which may be altered or redesigned depending upon individual circumstances.

Regulatory Requirements:

  • High school graduate or GED equivalent.
  • Minimum of 1 year experience in a hospital billing office or equivalent
  • Associates degree preferred.

Physical Requirements:

  • Prolonged periods of sitting, standing and walking
  • Requires normal vision range
  • Requires hand-eye coordination and manual dexterity
  • Requires repetitive motion, including data entry and filing.
  • Ability to lift/push/pull a minimum of 10 pounds.