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Patient Accounts Manager Jobs in Rochester, NY (NOW HIRING)

Oral Surgery Partners

Patient Coordinator

Rochester, NY · On-site

$25 - $27/hr

Prepare and manage patient forms and documentation. * Other duties as assigned by the practice ... Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.

Oral Surgery Partners

Patient Coordinator

Rochester, NY · On-site

$25 - $27/hr

Prepare and manage patient forms and documentation. * Other duties as assigned by the practice ... Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.

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All JobsPatient Accounts JobsPatient Accounts Manager JobsPatient Accounts Manager Jobs in Rochester, NY

Patient Accounts Manager information

See Rochester, NY salary details

$31.6K

$74K

$112.5K

How much do patient accounts manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for patient accounts manager in Rochester, NY is $74,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $92,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient accounts manager?

To thrive as a Patient Accounts Manager, you need expertise in healthcare billing, insurance processes, and revenue cycle management, usually supported by a degree in healthcare administration or related fields. Familiarity with medical billing software, electronic health records (EHRs), and regulatory compliance systems is essential. Strong attention to detail, problem-solving abilities, and effective communication help manage patient inquiries and collaborate with healthcare teams. These skills ensure accurate billing, timely reimbursements, and positive patient financial experiences, which are crucial for a healthcare facility's financial health.

What does a patient accounts manager do?

A Patient Accounts Manager is responsible for overseeing the billing and collections process for a healthcare facility. They manage patient accounts, ensure accurate invoicing, handle insurance claims, and resolve any billing discrepancies. Their role often involves supervising billing staff, maintaining compliance with regulations, and working closely with patients to address payment concerns. Ultimately, they help ensure the financial health of the organization by optimizing revenue cycle management.

What are some common challenges faced by a patient accounts manager and how can they be managed effectively?

Patient Accounts Managers often encounter challenges such as managing high volumes of billing inquiries, staying updated with constantly changing healthcare regulations, and resolving complex insurance claim denials. Effective communication with both patients and insurance companies is crucial, as is maintaining meticulous attention to detail. Proactively implementing robust training for staff, utilizing advanced billing software, and fostering strong collaboration with clinical and administrative teams can help address these challenges and improve efficiency.

What is the difference between Patient Accounts Manager vs Medical Billing Specialist?

AspectPatient Accounts ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles prefer certifications like CPC or equivalentHigh school diploma; certifications like CPC or CMA beneficial
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
ResponsibilitiesOversees patient account processes, manages billing teams, resolves account issuesPrepares and submits insurance claims, processes payments, verifies patient information

While both roles involve billing and patient financials, the Patient Accounts Manager oversees the entire accounts process and team, whereas the Medical Billing Specialist focuses on claim submission and payment processing. The manager role typically requires more leadership and oversight, with similar certifications often valued in both positions.

What are the most commonly searched types of Patient Accounts jobs in Rochester, NY? The most popular types of Patient Accounts jobs in Rochester, NY are:
What are popular job titles related to Patient Accounts Manager jobs in Rochester, NY? For Patient Accounts Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Patient Accounts Manager jobs in Rochester, NY look for? The top searched job categories for Patient Accounts Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Patient Accounts Manager jobs? Cities near Rochester, NY with the most Patient Accounts Manager job openings:
Patient Accounts Manager jobs near you
Infographic showing various Patient Accounts Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $74,028 per year, or $35.6 per hour.

Associate Surgical Account Manager/Surgical Account Manager - Upstate New York

Johnson & Johnson

Rochester, NY • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Johnson & Johnson rating

8.2

Company rating: 8.2 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

32nd of 86 rated pharmaceutical

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales - Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Albany, New York, United States of America, Buffalo, New York, United States, Danvers, Massachusetts, United States of America, Horseheads, New York, United States of America, Rochester, New York, United States

Job Description:

We are searching for the best talent for Associate Surgical Account Manager/Surgical Account Manager - Upstate New York.

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

This is a field based role available in multiple cities within New York, USA. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following cities where this opportunity is available:

Albany, NY

Buffalo, NY

Rochester, NY

Purpose: We are growing both our focus and device line-up to support Cardiac Surgeons and Heart Failure Cardiologists across the US. With our continued success, we are looking to expand our commercial team. You will work closely with our cardiology sales and clinical team who will be responsible for driving growth across the designated territory. Through our Impella product portfolio you will enable physicians and staff to recover hearts and save patients' lives.

You will be responsible for:

  • Gain distribution and utilization of the Impella 5.5 (left sided treatment)

  • Gain distribution and utilization of the Impella RP (right sided treatment)

  • Manage EXCEL sites and clinicals on new Surgery, Heart Failure, ECMO technologies

  • Work collaboratively within the area to achieve quarter over quarter growth

  • Drive excitement and vision of heart recovery solutions with existing devices and future technologies

  • Call point(s): Cardiac Surgeons, Heart Failure Cardiologists, "Heart Team" (to include Interventional Cardiologists, Intensivists, & Perfusionists)

  • Staff major conferences: HFSA, AHA, STS, AATS, and ISHLT

  • Staff local heart failure symposiums

  • Build surgical vertical in established Impella programs - Full product portfolio

Qualifications/Requirements:

  • Bachelor's degree required

  • A minimum of 10+ years experience of cardiac surgery and/ or combined cardiology medical device sales required for the Surgical Account Manager level

OR

  • A minimum of 5+ years experience of cardiac surgery and/ or combined cardiology medical device clinical or sales required for the Associate Account Manager level

  • Proven track record of selling in an operating room is required

  • A proven track record in leading and motivating teams to successfully achieve quotas required

  • Strong knowledge of cardiac surgery and structural heart anatomy required

  • Established relationships/network of Cardiac Surgeons across the region

  • Proven track record of technology adoption and market development

  • Direct patient support experience required

  • Ability to drive patient outcomes required

  • Ability to travel 50%-75% overnight required

  • Conduct duties and responsibilities in accordance with all state and federal laws and regulations governing the medical device industry required

The base pay for this position is $75,000 - $100,000.

The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.

This position is eligible for a car allowance through the Company's Fleet program.

Benefit Information:

  • Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

  • Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

  • Employees are eligible for the following time off benefits:

  • Vacation - up to 120 hours per calendar year

  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year

  • Holiday pay, including Floating Holidays - up to 13 days per calendar year

  • Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

This job posting is anticipated to close on 05/01/2026. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Business Development, Communication, Customer Centricity, Customer Retentions, Execution Focus, Healthcare Trends, Market Knowledge, Market Research, Presentation Design, Problem Solving, Sales, Solutions Selling, Stakeholder Engagement, Strategic Sales Planning, Sustainable Procurement, Team Management, Vendor Selection

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