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Remote Patient Account Representative Jobs in New Rochelle, NY

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$12

$22

$29

How much do remote patient account representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote patient account representative in New Rochelle, NY is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.51 per hour, depending on experience, location, and employer.

What is a remote patient account representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a remote patient account representative?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by remote patient account representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

How to become a remote patient account representative?

To become a remote patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing, coding, or customer service. Familiarity with billing software and strong communication skills are important, and some employers may prefer certification such as Certified Patient Account Representative (CPAR). Training is often provided by employers, and the role usually requires attention to detail and the ability to work independently in a remote setting.

What job categories do people searching Remote Patient Account Representative jobs in New Rochelle, NY look for?

The top searched job categories for Remote Patient Account Representative jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Remote Patient Account Representative jobs?

Cities near New Rochelle, NY with the most Remote Patient Account Representative job openings:

Remote Patient Account Representative jobs near you

Patient Account Representative Remote NY- FlexStaff

New Hyde Park, NY • On-site, Remote

Northwell Health
Hospitals • 10K+ employees
Learn more about Northwell Healthexternal

$25/hr

Full-time

Posted 24 days ago

Northwell Health rating

7.7

Company rating: 7.7 out of 10

Based on 569 frontline employees who took The Breakroom Quiz

Job description


Candidates should reside in Long Island New York area
Assists in monitoring the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures.
Responsibilities:
  • Interfaces with physicians and administrators to ensure financial growth and stability
  • Assists in monitoring accuracy of fee structure and reimbursement payment schedules from third party payers, all cash payment deposits and refunds
  • Assists in resolving complex billing situations
  • Gives guidance and direction to billing/clerical staff regarding billing and office/clerical functions
  • Carries out clinical documentation requests to business office to ensure timely appeals
  • Implements policies and procedures to facilitate billing and maximize case collections
  • Implements improvements for financial management of each billing area
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Qualifications:
  • High School Diploma or equivalent required
  • 1-3 years of relevant experience, required

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