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Remote Overnight It Support Jobs (NOW HIRING)

INFUSE

IT Support Specialist (Contract, Remote)

End-User Support Provide remote IT support across locations and time zones. Troubleshoot issues with Windows 10/11, macOS, Microsoft 365, Google Workspace, VPN, Wi-Fi, browsers, and business ...

Wurk

IT Support Administrator

$85K - $105K/yr

The IT Support Administrator is passionate about customer service, technology, and streamlined ... Provide outstanding customer service via remote support channels and tools (e.g., Teams screen ...

ACT Power Services

Reliable internet access is required on remote days. Duties/Responsibilities: * Serve as the first point of contact for IT support requests via phone, email, chat, and ticketing system * Diagnose and ...

DensityAI

IT Support Engineer (Junior)

Mountain View, CA · On-site +1

$90K - $140K/yr

About the role Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation. Work with chip-design and ...

Hamilton Company

IT Support Specialist

Reno, NV · On-site +1

Reporting directly to the IT Manager, you will be responsible for ensuring seamless technology ... Technical Support (On-Campus & Remote) * Provide Tier 1 and Tier 2 technical support for laptops ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

Hamilton Company

IT Support Specialist

Reno, NV · On-site +1

Technical Support (On-Campus & Remote) * Provide Tier 1 and Tier 2 technical support for laptops ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...

Arize AI

IT Support Specialist

San Francisco, CA · On-site +1

$90K - $125K/yr

While we are a fully remote company, we're a collaborative team that thrives on in-person ... Maintain and document standard operating procedures for IT systems and user support. Security ...

T3 Services Group

IT Support Specialist

Denver, CO · On-site +1

$70K - $80K/yr

Our teams rely on strong systems, technology, and support to keep operations running efficiently, and our IT team plays a critical role in powering the people and platforms behind our success. At T3 ...

Honest Health

IT Support Engineer

$76K - $88K/yr

Your Role The IT Support Engineer is responsible for providing advanced technical support and operational excellence across the organization's IT environment. This role ensures timely resolution of ...

Vultr

Corporate IT Support Specialist

... Corporate IT Support Specialist to be the first line of technical support for our globally ... Troubleshoot endpoint issues on macOS and Windows devices for fully remote employees, escalating ...

Univision Inc

IT Support Technician

Missoula, MT · Remote

$18 - $30/hr

IT Support Technician What is it like as an IT Technician at Univision? IT technicians are many ... For those using Zip Recruiter, this is not remote and we cannot get them to change their posting.

Guardian Pharmacy, LLC

IT Support Specialist

Atlanta, GA · On-site +1

Support Growth. At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an ...

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Remote Overnight It Support information

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$14

$26

$44

How much do remote overnight it support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote overnight it support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Overnight IT Support specialist, and why are they important?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What is a Remote Overnight IT Support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are some common challenges faced by Remote Overnight IT Support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

More about Remote Overnight It Support jobs
What cities are hiring for Remote Overnight It Support jobs? Cities with the most Remote Overnight It Support job openings:
What states have the most Remote Overnight It Support jobs? States with the most job openings for Remote Overnight It Support jobs include:
What job categories do people searching Remote Overnight It Support jobs look for? The top searched job categories for Remote Overnight It Support jobs are:
Remote Overnight It Support jobs near you
Infographic showing various Remote Overnight It Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
IT Support Specialist (Contract, Remote)

IT Support Specialist (Contract, Remote)

INFUSE

Remote

Full-time

PTO

Posted 10 days ago

Job description

OUR HIRING PROCESS:
  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals-every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
    INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy

We are looking for an IT Support Specialist to join our internal IT team and provide high-quality remote support to employees in a multinational environment.
This role suits someone with solid L1 experience who wants to grow beyond basic ticket handling into IT operations, identity and access management, documentation, and automation. You will work with documented processes and escalation paths, with support from more experienced team members - but we expect curiosity, ownership, and a drive to improve how things work.
What You'll Do
  • End-User Support Provide remote IT support across locations and time zones. Troubleshoot issues with Windows 10/11, macOS, Microsoft 365, Google Workspace, VPN, Wi-Fi, browsers, and business applications. Communicate clearly with users: set expectations, provide updates, and follow through until resolution or escalation.
  • Ticket Ownership Own the full ticket lifecycle - log, categorize, prioritize, troubleshoot, resolve, escalate, follow up, and close with clear notes. Escalate to L2/L3, infrastructure, security, or application teams when outside L1 scope. Write reusable notes to support pattern analysis and improvement.
  • Identity, Access, and Onboarding Support Support onboarding and offboarding per documented procedures: account creation/deactivation, standard access packages, and permissions checks. Provide basic support in Microsoft Entra ID / Azure AD - user accounts, group membership, MFA, and basic access issues - escalating complex cases as needed. Handle user requests in both Microsoft 365 and Google Workspace.
  • Documentation and Knowledge Base Create and maintain internal IT documentation, guides, and KB articles. Document recurring issues, known fixes, and support procedures. Keep documentation current as tools and processes evolve.
  • Process Improvement Notice patterns and help improve the support experience: suggest durable fixes, improve workflows, standardize onboarding/offboarding, and support internal scripts or automations. Automation experience is not required, but interest in PowerShell, Power Automate, Google Apps Script, APIs, or reporting is a strong advantage.
Required Qualifications
  • 2+ years in IT support, helpdesk, or a user-facing IT role
  • Windows 10/11 support experience in a business environment
  • Hands-on experience with Microsoft 365 or Google Workspace
  • Basic identity and access knowledge: users, groups, MFA, passwords, permissions
  • Networking basics: TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshooting
  • Experience with a ticketing system (Jira SM, Zendesk, Freshservice, ServiceNow, or similar)
  • Good written English; ability to work independently and escalate appropriately
Nice to Have
  • Microsoft Entra ID / Azure AD experience
  • MDM tools: Intune, Jamf, Mosyle, Kandji, or similar
  • Scripting/automation: PowerShell, Power Automate, Google Apps Script, basic APIs
  • ITIL awareness or ITSM experience
  • Onboarding/offboarding workflow experience
  • Technical documentation or KB writing experience
  • Familiarity with AI-powered productivity tools (ChatGPT, Microsoft Copilot, Claude or similar) and ability to support basic user questions around their adoption and usage
Personal Competencies
  • Ownership-driven, proactive, curious, structured in troubleshooting, clear in communication, comfortable in a distributed team
  • Growth-oriented - toward L2, IT operations, IAM, automation, or service delivery.
Work schedule:
  • Monday-Friday, shifts 8:30 - 17:30 EEST, including 1h break.
  • Days-off on US national holidays.
  • Paid vacations and sick-leaves.
  • Reduced Fridays during summer.

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