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Remote Overnight It Support Jobs (NOW HIRING)

Interlaced

IT Support Technician III - Remote

$22 - $30.25/hr

Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work ... This is a full time position working from home to assist end users through remote sessions, via ...

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical ...

Wurk

IT Support Administrator

$85K - $105K/yr

The IT Support Administrator is passionate about customer service, technology, and streamlined ... Provide outstanding customer service via remote support channels and tools (e.g., Teams screen ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

DensityAI

Associate IT Support Engineer

Mountain View, CA · On-site +1

$90K - $140K/yr

About the role Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation. Work with chip-design and ...

Addison Group

IT Support Technician

Oklahoma City, OK · Remote

$45K - $65K/yr

Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 ... You'll provide in-person and remote technical support across company sites, with up to 50% travel ...

The Timberline Group

IT Support Specialist

Affton, MO · On-site +1

Escalate complex issues to the IT Support Supervisor or appropriate IT resource with clear notes ... Familiarity with BeyondTrust, NinjaOne, or endpoint remote support tools. * Basic understanding of ...

Guardian Pharmacy, LLC

IT Support Specialist

Atlanta, GA · On-site +1

Support Growth. At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an ...

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Remote Overnight It Support information

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$14

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$44

How much do remote overnight it support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote overnight it support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Overnight IT Support specialist, and why are they important?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What is a Remote Overnight IT Support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are some common challenges faced by Remote Overnight IT Support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

More about Remote Overnight It Support jobs
What cities are hiring for Remote Overnight It Support jobs? Cities with the most Remote Overnight It Support job openings:
What states have the most Remote Overnight It Support jobs? States with the most job openings for Remote Overnight It Support jobs include:
What job categories do people searching Remote Overnight It Support jobs look for? The top searched job categories for Remote Overnight It Support jobs are:
Remote Overnight It Support jobs near you
Infographic showing various Remote Overnight It Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
IT Support Technician III - Remote

IT Support Technician III - Remote

Interlaced

Remote

$22 - $30.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.
How are we different from traditional IT companies?
  • We are cloud focused (but we will train you up if you don't have all the necessary skills yet).
  • We have professional development pathways throughout the organization with accompanying training programs.
  • We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
  • We are poised for significant growth in 2026 and beyond, and need you to help us do it!
  • We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.

Requirements
Interlaced is looking to hire a full-time IT Support Technician III authorized to work in the United States. This position requires knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components.
The candidate we are looking for has a technical skill-set, and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite.
This is a full time position working from home to assist end users through remote sessions, via chat, phone and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is from the hours of 8am - 5pm in your local time zone, Eastern Time through Pacific Time, Monday through Friday excluding holidays.
Roles & Responsibilities
  • Acting as an escalated layer of Interlaced's support team you will often interact and coordinate efforts between department leaders outside of your immediate service team. You will also act as a technical leader in client facing calls.
  • As one of the highest levels of technical escalation, you will ensure escalated tickets have a resolution plan. You will also review complex and critical service tickets in order to implement proactive solutions to avoid future client impact.
  • Gatekeeper for Key Contact approval process, contact verification, adding/removing licenses on behalf of clients, and quote review/approval.
  • Taking reactive support tickets to resolution and escalating, if needed. Working on proactive projects, proactive maintenance, internal initiatives, or personal education when not working with clients.
  • Review and action on your Brightgauge dashboard KPIs for your performance (SLA, Resolution Time, Stale Tickets, etc).
  • Maintain knowledge of internal Interlaced systems and client facing technology solutions. Manage internal/client systems improvements (PSA, RMM, MDM, SSO etc.). Collaborate on technical automation initiatives.
  • Advanced knowledge of Interlaced clients and Interlaced's service plans. Able to take technical client meetings without a manager and develop and maintain assigned key relationships.
  • Will also keep open lines of communication to Interlaced's Client Success Managers and your IT Support Technician Lead, reporting on any changes in the relationship health within assigned key relationships.
  • Deep understanding of Interlaced's project offerings and a leader in identifying areas of opportunity for Interlaced clients, recommending potential solutions to Interlaced CSM or IT Support Technician Lead.
  • Managing or collaborating on project tasks for assigned clients.
  • Creating project templates or adjusting project scopes for specific Interlaced clients. Creating recommendations for change orders when necessary.
  • Complete assigned training, shadowing, and identify areas of interest for future education.
  • Provide training to members of your service team and new Interlaced employees. Review education paths in collaboration with IT Support Technician Lead or IT Operations Administrator.
  • Provide Interlaced clients with root cause analysis for emergency or sensitive service tickets with minimal to no escalated assistance.
  • Follow and perform routine steps in client onboarding journey and/or maintenance set up.
  • Assist in updating or streamlining onboarding journey when applicable.
  • Preserving, developing, and maintaining a strong culture that aligns with Interlaced's mission, vision, and values.
  • Partner with Interlaced leadership to guide culture.

Below are the tools we work with at Interlaced. Basic knowledge and proficiency in several of these tools are preferred:
  • Meraki
  • Ubiquiti
  • MacOS
  • Windows Desktop OS
  • Microsoft Azure
  • AWS
  • Google Cloud Platform
  • Microsoft 365
  • Google Workspace
  • Slack
  • OneLogin
  • Okta
  • Jumpcloud SSO
  • SentinelOne
  • SPF
  • DKIM
  • DMARC
  • DNS Filter
  • Datto / Backupify
  • Comet Backup
  • BackBlaze
  • Zoom
  • Microsoft Teams
  • RingCentral
  • Addigy
  • JumpCloud MDM
  • Kandji
  • Microsoft Intune
  • Mosyle

Ideally, this candidate has a minimum of 5+ years working in IT, with a focus on help desk and customer support. This is a full-time position working remotely to assist end users through remote sessions via chat, phone, and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection.
Benefits
What we offer:
  • Starting salary between $70,000-80,000 DOE annual with quarterly bonuses
  • FMLA Non-Exempt
  • Medical, vision and dental benefits
  • Cell phone and gym reimbursement
  • 16 paid Holidays annually - 6 fixed and 10 flex
  • 2 paid "Give Back" volunteer days annually
  • Paid vacation and sick time
  • 401k matching
  • Fuel reimbursement
  • Peer-to-peer bonus allowance
  • New Macbook Pro, monitor, keyboard and mouse

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