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Remote Overnight It Support Jobs in Raleigh, NC (NOW HIRING)

InNet

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Account Executive - Senior IT Solutions and Information Security

Raleigh, NC · Remote

$100K - $500K/yr (+ commission)

Remote work * Room for growth and career development Company Description Founded in 2009, InNet is a privately owned, consistently profitable, and high-growth national IT solutions and professional ...

USM

AEM Architect - REMOTE - GC, USC

Raleigh, NC · Remote

$196K/yr

... IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore ... Substantial experience delivering and supporting solution within the digital marketing or Multi ...

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Remote Overnight It Support information

See Raleigh, NC salary details

$14

$25

$43

How much do remote overnight it support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote overnight it support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is a remote overnight IT support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are the key skills and qualifications needed to thrive as a remote overnight IT support specialist?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What are some common challenges faced by remote overnight IT support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

What are popular job titles related to Remote Overnight It Support jobs in Raleigh, NC?

For Remote Overnight It Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Overnight It Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Overnight It Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Overnight It Support jobs?

Cities near Raleigh, NC with the most Remote Overnight It Support job openings:

Remote Overnight It Support jobs near you
Infographic showing various Remote Overnight It Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

IT Quality Assurance Analyst II (Remote TX, NC, AZ)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Re-posted 5 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 174 rated banks

Job description

Overview
Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Works with the testing lead to create the test plan and strategy. Updates testing metrics on a daily basis and provides results to the Quality Assurance (QA) Lead. May be responsible for leading defect or other testing meetings if the test lead is unavailable.
Responsibilities & Qualifications
Duties & Responsibilities:
Independent Testing & Validation - Writes test cases based on requirements and user stories provided and performs manual testing as needed. Creates testing plans and test cases and loads them into the appropriate tools. Participates in defect meetings and overall project plan routines to present analysis on current defects as well as re-tested defects.
Data Analysis - Sources, compiles and interprets data. Analyzes data for accuracy and efficiency, and effectively communicates analysis output.
Risk Management - Contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies and procedures.
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Quality Assurance experience in a Financial Services organization
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:
Required Licenses or Certifications:
Preferred Licenses or Certifications:American Society for Quality (ASQ) Certification(s) - IO
Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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