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Remote Overnight It Support Jobs in Raleigh, NC (NOW HIRING)

Acara Solutions

IT Operations Specialist

Cary, NC · On-site +1

$39.14 - $42.85/hr

Cary, NC (Remote) Employment Type: Contract (6 months) Industry: Manufacturing Compensation: $39.14 ... Supports customization and facilitates IT operations and maintenance processes. * Implements ...

VIVA USA INC

IT Operations Professional

Cary, NC · On-site +1

Supports customization and facilitates IT operations and maintenance processes. Implements programs ... remote, eastern time zone preferred VIVA is an equal opportunity employer. All qualified applicants ...

DPR Construction

Application Support Analyst

Raleigh, NC · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Accurately document incidents, service requests, and resolutions in the IT Service Management (ITSM ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Extended Support Management: Review and validate extended support coverage. Identify opportunities ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Extended Support Management: Review and validate extended support coverage. Identify opportunities ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Extended Support Management: Review and validate extended support coverage. Identify opportunities ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Extended Support Management: Review and validate extended support coverage. Identify opportunities ...

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All JobsIt Support JobsRemote Overnight It Support JobsRemote Overnight It Support Jobs in Raleigh, NC

Remote Overnight It Support information

See Raleigh, NC salary details

$14

$25

$43

How much do remote overnight it support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote overnight it support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Overnight IT Support specialist, and why are they important?

To excel as a Remote Overnight IT Support specialist, you need strong troubleshooting skills, a solid understanding of networking and operating systems, and typically at least an associate degree in IT or relevant certifications like CompTIA A+ or Microsoft Certified solutions. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and monitoring software is essential for effective issue resolution. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are crucial soft skills. These competencies ensure timely technical support, minimize downtime, and maintain organizational productivity around the clock.

What is a Remote Overnight IT Support specialist?

A Remote Overnight IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees during nighttime hours, typically from a remote location. Their duties include monitoring systems, resolving IT issues, responding to support tickets, and ensuring the continuous operation of technology infrastructure outside of traditional business hours. This role is crucial for organizations that operate 24/7 or have users in multiple time zones, as it helps maintain productivity and minimize downtime.

What are some common challenges faced by Remote Overnight IT Support professionals, and how can they prepare for them?

Remote Overnight IT Support professionals often encounter unique challenges such as limited access to on-site resources, working independently during off-hours, and handling urgent technical issues without immediate in-person collaboration. To prepare, it's important to develop strong problem-solving skills, be comfortable with remote communication tools, and maintain a proactive approach to learning about the company’s systems. Staying organized and establishing a clear escalation process with daytime teams can also help ensure smooth operations and effective issue resolution.

What is the difference between Remote Overnight It Support vs Remote Help Desk Technician?

AspectRemote Overnight It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote support for critical issuesDay shifts, remote support for general user issues
Industry UsageIT support, network troubleshooting, system maintenanceCustomer support, troubleshooting, user assistance

Remote Overnight It Support and Remote Help Desk Technician roles share certifications like CompTIA A+ but differ mainly in work hours and focus. Overnight support handles critical issues during night shifts, while Help Desk Technicians typically work during the day assisting users with common problems. Both roles are essential in IT support but serve different operational needs.

What are popular job titles related to Remote Overnight It Support jobs in Raleigh, NC? For Remote Overnight It Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Overnight It Support jobs in Raleigh, NC look for? The top searched job categories for Remote Overnight It Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Overnight It Support jobs? Cities near Raleigh, NC with the most Remote Overnight It Support job openings:
Remote Overnight It Support jobs near you
Infographic showing various Remote Overnight It Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.
IT Operations Specialist

IT Operations Specialist

Acara Solutions

Cary, NC • On-site, Remote

$39.14 - $42.85/hr

Full-time

Posted 26 days ago

Job description

Job Title: IT Operations Specialist
Location: Cary, NC (Remote)
Employment Type: Contract (6 months)
Industry: Manufacturing
Compensation: $39.14 - $42.85 /hr.
Schedule: 40 hrs/Week. - (1st shift)
About the Opportunity:
  • Performs IT operations and maintenance activities according to approved procedures, guidelines, and standards.
  • Supports customization and facilitates IT operations and maintenance processes.
  • Implements programs and procedures for safeguarding data/information security and safety.
  • Executes and organizes relevant testing.
  • Designs and documents existing and changed IT operational processes.
Why You'll Love Working Here:
  • Supportive, team-driven culture that values collaboration, transparency, and accountability.
  • Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
  • People-first environment that encourages employees to bring their authentic selves to work.
  • Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
Why This Opportunity is Exciting:
This role offers the opportunity to join a company that prioritizes both people and performance-where your contributions directly impact client success while providing you with room to grow and develop professionally.
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider- we help companies compete for talent. With experience across industries worldwide, we partner with clients, listen to their needs, and design talent solutions that deliver the business outcomes they want. We draw on decades of experience to provide contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
APPLY TODAY
What You'll Do:
  • Develops necessary service levels to fulfill business requirements.
  • Performs 2nd-level user help desk activities, individual coaching and training.
  • Needs professional technological, economic, or scientific know-how, methods, tools and principles, and applies to differing and variable situations.
  • Needs to solve assigned, non-routine tasks, to contribute to projects or assignments, or to support development of guidelines, methods, tools or business processes.
  • These positions are expected to contribute to and deliver business processes or detailed technology solutions, in a self-managed and target-oriented manner, and thus contribute to team results.
  • Positions focusing on analyzing, developing, testing or implementing processes, technologies and systems in their specific field of expertise, from first principles.
  • Targets are short to medium term (best to be characterized as milestones), and achievements are monitored.
  • They provide functional advice to and integrate services of operational staff or semi-professional colleagues.
  • Develops basic business understanding.
  • Contributes to team effort, awareness of expected value add.
  • Improves processes, business methods, or technical components.
  • Change Request Management (generating CRs, advising on CR creation, coordinating CR implementation and testing).
  • Incident Management (clarifying and forwarding requests, documenting solutions, creating FAQs).
  • Follow-up on system failures.
  • User Account Management (setting up/further developing a user management process, user/role controlling, documentation).
  • Planning, execution, and continuous improvement of the interfaces of CSML IT processes (including service providers).
  • Participation in IT projects/initiatives (especially in the SAP area).
  • Project management and coordination: methodically lead/coordinate projects
  • Structured, systematic, goal-oriented, and independent work.
  • Drive and perseverance.
  • Personal responsibility and decisiveness.

What You'll Bring:
  • High School Diploma or GED.
  • 2+ years of experience in IT operations, IT support, or systems administration.
What Sets You Apart:
  • Master Entry.
  • Good knowledge in a technical field or business method, including the basic theoretical background.
  • Extensive knowledge of IT technologies/applications and processes for analysis, Design, implementation, and optimization.
  • Consulting expertise in change processes.
  • Expertise in IT processes (SAP, ServiceNow, LFS, BPM, GAMA, SolMan).
  • Comprehensive process understanding.
  • Quick comprehension and analytical skills.
  • Goal-oriented and effective work in internal and cross-departmental teams.
  • Customer-oriented approach with internal and external partners - coordination of employees at the IT service provider (LogSol, Schenker).
  • Communication and teamwork skills.
  • Language skills: English.
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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About Acara Solutions

Sourced by ZipRecruiter

Acara Solutions, based in Buffalo, NY, is a premier provider of recruitment and workforce solutions. Serving the industry since its inception in 1957, the company has expanded its roots from a small family-owned employment agency to a leading international recruitment agency. Acara provides staffing solutions to a myriad of industries including Engineering, IT, Professional, Industrial and Finance. They offer an array of services from strategic workforce management, talent acquisition, vendor management systems, to executive search services. Driven by the core values of dedication, integrity, teamwork and innovation, Acara exists with the mission to connect job seekers with leading employers while fostering growth and innovation in the industries they serve. A prominent player in the US staffing industry, Acara Solutions has been recognized multiple times on the Staffing Industry Analysts List of Largest US Staffing Firms.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1957

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