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Remote Operations Jobs in Baltimore, MD (NOW HIRING)

Manager, People Operations

Baltimore, MD ยท On-site +1

$85K - $115K/yr

Fully remote is important to you, this is hybrid out of our Baltimore office Requirements * 5+ years of progressive HR operations experience with direct, accountable exposure to payroll management

Fully remote is important to you, this is hybrid out of our Baltimore office Requirements * 5+ years of progressive HR operations experience with direct, accountable exposure to payroll management

Remote Customer Service Agent

Annapolis, MD ยท Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Silver Spring, MD ยท Remote

$16 - $21.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Columbia, MD ยท Remote

$15.50 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Bowie, MD ยท Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Laurel, MD ยท Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Ellicott City, MD ยท Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Baltimore, MD ยท Remote

$15.50 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Parkville, MD ยท Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Glen Burnie, MD ยท Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Bel Air, MD ยท Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Showing results 41-60

Remote Operations information

See Baltimore, MD salary details

$9

$23

$48

How much do remote operations jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote operations in Baltimore, MD is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $27.45 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Baltimore, MD?

The most popular types of Operations jobs in Baltimore, MD are:

What are popular job titles related to Remote Operations jobs in Baltimore, MD?

For Remote Operations jobs in Baltimore, MD, the most frequently searched job titles are:

What cities near Baltimore, MD are hiring for Remote Operations jobs?

Cities near Baltimore, MD with the most Remote Operations job openings:

Infographic showing various Remote Operations job openings in Baltimore, MD as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,919 per year, or $24 per hour.

Senior DevOps Engineer

Interclypse, Inc.

Annapolis Junction, MD โ€ข On-site, Remote

$142K - $183K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Key responsibilities

  • Drive the reliability, scalability, and security of the Maryland Benefits platform infrastructure.

  • Architect production-grade container orchestration using Amazon EKS and implement Infrastructure as Code frameworks with Terraform.

  • Design and manage networking and service discovery layers using HashiCorp Consul and AWS App Mesh to ensure seamless communication between microservices.


Job description

Description

Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career - you will discover a vibrant ecosystem where your talents are celebrated, your ideas are embraced, and your potential is achieved. Every Interclypse team member can benefit based on their efforts and collectively benefit through the overall company's success. Join our mission to positively impact society, community, industry, and individuals by always "Doing What is Right". Together, let's pioneer a future where greatness is achieved and exceeded.


To actualize this vision, Interclypse employs a growth mindset culture that empowers employees to rise in their careers by providing them with tools, mentorship, and a supportive environment to ensure long-term success.


Interclypse is supporting several Maryland state agencies in the modernization and sustainment of critical systems. This exciting opportunity provides candidates with the ability to contribute to the long-term health and success of the state while continuing to learn and grow professionally within Interclypse's growth mindset culture.


All positions are required to be onsite at various locations in Maryland.


Make a difference. Join our team by applying today!


Responsibilities:

ย The DevOps Engineer drives the reliability, scalability, and security of the Maryland Benefits platform infrastructure. This role focuses on architecting production-grade container orchestration using Amazon EKS and implementing robust Infrastructure as Code (IaC) frameworks using Terraform. This expert will design complex networking and service discovery layers using HashiCorp Consul and AWS App Mesh to ensure seamless communication between microservices. Furthermore, this role is responsible for modernizing deployment strategies by managing advanced Jenkins CI/CD pipelines, ensuring that legacy systems and new AI-driven applications are deployed rapidly, securely, and consistently across all environments.

  1. Leading the architecture, deployment, and lifecycle management of highly available Kubernetes clusters using Amazon EKS (Elastic Kubernetes Service).ย 
  2. Developing and executing strategies for immutable infrastructure provisioning using Terraform, ensuring modular and reusable code for all AWS resources.ย 
  3. Spearheading the implementation of AWS App Mesh to standardize traffic control, visibility, and security across the microservices architecture.ย 
  4. Designing and managing HashiCorp Consul for dynamic service discovery and distributed configuration management across hybrid cloud environments.ย 
  5. Orchestrating complex Continuous Integration/Continuous Deployment (CI/CD) pipelines using Jenkins to automate testing, security scanning, and deployment.ย 
  6. Managing the transition to GitOps workflows for application deployment and cluster configuration management.ย 
  7. Driving the security posture of the infrastructure by implementing fine-grained IAM roles for Service Accounts (IRSA) and network policies within the mesh.ย 
  8. Collaborating with AI and App Dev teams to ensure underlying infrastructure supports high-compute requirements for LLM and AI agent workloads.ย 
  9. Architecting auto-scaling strategies (Karpenter/Cluster Autoscaler) to optimize cost and performance for the Maryland Benefits product suite.ย 

Requirements

Required Qualifications

  • Bachelor's Degree in Computer Science, Computer Engineering, Information Systems or other relevant technical degrees. The candidate must have at least eight (8) years of progressive experience in software engineering, systems administration, or DevOps, with a demonstrated track record of supporting high-traffic enterprise platforms.ย 
  • Must have at least five (5) years of experience in a technical lead or senior DevOps role focusing on AWS cloud infrastructure and containerization.
  • Proven experience architecting and managing production Kubernetes clusters using Amazon EKS, including upgrades, node group management, and security hardening.
  • Deep expertise in Terraform for Infrastructure as Code (IaC), with a strong portfolio of writing custom modules and managing remote state.
  • Hands-on experience implementing Service Mesh architectures (specifically AWS App Mesh) and Service Discovery tools (Consul) in a complex microservices environment.
  • Demonstrable experience building and maintaining complex Jenkins pipelines (Groovy scripting) for automated CI/CD.
  • Expertise in AWS networking (VPC, Transit Gateway) and security (Security Groups, NACLs, IAM).
  • Experience with Helm charts for package management and deployment on Kubernetes.
  • Proven ability to troubleshoot complex distributed systems and implement self-healing infrastructure strategies.
  • Excellent leadership, communication, and problem-solving skills.


Preferred Qualifications

  • 5 years of relevant experience


Why You Will Love Interclypse

  • You want to work for an adaptive company that moves at your speed.
  • You want a healthy work-life balance.
  • You want to work with a passionate team on an important mission.
  • You want to work for an organization that values and appreciates you.
  • You want to work for an organization that invests in your growth.
  • You want the option for career mentorship, both in technology and in business.
  • You value a company with a strong culture of growth and support.

Employee Impact Program

Every employee has the opportunity to be rewarded for the contributions they can make toward the long-term health of the company, our customers, and employees. This program in combination with our comprehensive benefits, time off and leave programs allow you to design a career and compensation program that enables unmatched flexibility while ensuring company, customer, and employee health and prosperity.


Benefits

  • Personal Time Off (PTO) for vacations, holidays, illnesses
  • Parental Leave
  • Bereavement Leave
  • Jury Duty Leave
  • Retirement: Unlimited 401K match up to 8% of your salary up to the federal maximum
  • Financial education and planning support
  • Health Insurance (Medical, Dental, Vision)
  • Health Savings Account (HSA)
  • Medical and Dependent Care Flexible Spending Accounts (FSA)
  • Employee Assistance Program
  • Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Disability: Short-term and long-term disability coverage
  • Educational support
  • Company apparel
  • Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours and more.
  • Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection


EOE AA M/F/Vet/Disability:

Interclypse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


The base salary range provided is not adjusted for geographic differences associated with where the work is being performed. Actual salaries will vary depending on factors including but not limited to location, candidate's experience and education/training, internal peer equity, and market and business consideration.