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Operations Manager Business Operations Jobs in Baltimore, MD

Project & Program Management essentials (Agile, Waterfall, PMBOK ® best practices) * Business ... Recruiting & Human Resources operations within GovCon * Compliance & Quality Assurance

Business Operations Specialist - Project Coordinator Location-Type: Hybrid (Baltimore, MD - 4 days ... This individual will work closely with Project Managers to coordinate project activities, maintain ...

Business Operations Supervisor Scope of Position: The Business Operations Associate (BOA) is ... The BOA is proficient in the management and collection of customer accounts receivable as well as ...

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Operations Manager Business Operations information

See Baltimore, MD salary details

$35.3K

$89K

$155K

How much do operations manager business operations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for operations manager business operations in Baltimore, MD is $88,950.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $108,800.00 per year, depending on experience, location, and employer.

Is operations manager a high paying job?

An operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a well-paying role, especially for those with strong leadership, organizational, and problem-solving skills, and often includes benefits such as bonuses and performance incentives.

What are the key skills and qualifications needed to thrive as an operations manager in business operations, and why are they important?

To excel as an Operations Manager in Business Operations, you need strong analytical, organizational, and leadership skills, often backed by a bachelor's degree in business or a related field. Familiarity with ERP systems, process improvement methodologies (like Six Sigma), and project management tools is highly valued. Excellent communication, problem-solving, and adaptability are crucial soft skills for leading teams and driving operational efficiency. These competencies are vital to streamline processes, optimize resource utilization, and achieve organizational goals in a competitive business environment.

What does an operations manager in business operations do?

An Operations Manager in Business Operations is responsible for overseeing the daily activities that keep a business running efficiently. They coordinate processes across departments, manage resources, implement policies, and ensure that the organization's goals are met. Their role often includes analyzing workflows, improving productivity, and managing budgets and staff. Operations Managers play a crucial part in optimizing business performance and supporting growth.

How does an operations manager in business operations typically collaborate with other departments to improve efficiency?

As an Operations Manager in Business Operations, you’ll regularly work cross-functionally with departments such as finance, human resources, sales, and IT. This collaboration often involves streamlining processes, sharing data insights, and addressing operational bottlenecks. For example, you might coordinate with the IT team to automate reporting tasks or with HR to refine onboarding processes. Regular meetings, project management tools, and open communication are key to ensuring that all teams are aligned on operational goals. Building strong relationships across departments is essential for driving efficiency and supporting organizational growth.

What is the difference between Operations Manager Business Operations vs Operations Coordinator?

AspectOperations Manager Business OperationsOperations Coordinator
CredentialsBachelor's degree; often certifications in project management or operationsBachelor's degree; relevant certifications are a plus
Work EnvironmentOversees multiple departments, strategic planning, high-level decision makingSupports daily operations, coordinates tasks, assists managers
Employer & Industry UsageCommon in corporate, manufacturing, and service industriesFound in similar industries, often as entry to mid-level role

The Operations Manager Business Operations focuses on strategic oversight and managing multiple departments, while the Operations Coordinator handles daily operational tasks and supports the management team. Both roles require similar educational backgrounds but differ in scope and responsibility.

What are popular job titles related to Operations Manager Business Operations jobs in Baltimore, MD? For Operations Manager Business Operations jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Operations Manager Business Operations jobs in Baltimore, MD look for? The top searched job categories for Operations Manager Business Operations jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Operations Manager Business Operations jobs? Cities near Baltimore, MD with the most Operations Manager Business Operations job openings:
Infographic showing various Operations Manager Business Operations job openings in Baltimore, MD as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $88,950 per year, or $42.8 per hour.

Business Operations Manager - MD

GT Independence

Baltimore, MD • On-site

$70K - $80K/hr

Full-time

PTO

Re-posted 15 days ago


GT Independence rating

6.4

Company rating: 6.4 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

87th of 239 rated social care providers


Job description

Make a Meaningful Impact Every Day

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

Our Mission

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2026/2027—a distinction reserved for top employers committed to outstanding employee experiences.

The Business Operations (Program) Manager manages an operational unit based in Maryland supporting stakeholders in Maryland and other assigned markets as needed. The Program Manager provides real-time support to operations staff to ensure payroll timeliness, goal attainment, and ultimately stakeholder satisfaction.

RESPONSIBILITIES AND DUTIES

  • Develop and monitor key performance metrics to measure staff performance and operations functions
  • Regularly evaluates business processes, procedures, and systems and makes recommendations for improvement
  • Participates in business development for recently acquired contracts
  • Participates in quality improvement projects and leads efforts in continuous improvement
  • Monitors workloads of the group and re-assigns tasks appropriately
  • Responsible for meeting payroll schedule requirements so that payroll is distributed on time
  • Prepares reports
  • Monitors and measures current compliance standards
  • Collaborates with other managers and departments to develop, maintain, and update policies, procedures, and training materials
  • Responsible for staffing, staff development, and training
  • Builds and maintains relationships with states and agencies as the key liaison
  • Resolves escalated customer complaints
  • Develops staff in a way that aligns with the Company's vision and values
  • Responsible for internal communications within the unit as well as with external stakeholders
  • Applies GT Independence values to the operational group
  • Other duties as assigned


EDUCATION

  • Bachelor’s Degree required. Bachelor’s in business management or business administration preferred.

EXPERIENCE AND QUALIFICATIONS

  • At least two years of Operations experience
  • Excellent written and oral communication skills
  • Experience in supervision and leadership
  • Extensive experience in working on complex projects with critical thinking and problem solving
  • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines
  • Effective time management skills
  • Ability to build positive relationships and communicate with people of diverse backgrounds and abilities
  • Experience building highly effective teams
  • Competence in Microsoft Office Suite
  • Competence in utilizing multiple software applications

WORK ENVIRONMENT

  • Work is performed in a typical office setting.


As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our operations team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won’t micromanage to achieve it. If you are selfmotivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.

_____________________________________________

What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.


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