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Operations Manager Jobs in Baltimore, MD (NOW HIRING)

My City Transportation

Operations Manager

Baltimore, MD · On-site

$55 - $60/hr

Operations Manager Job Summary The Operations Manager oversees daily transportation operations for shared-ride or company vehicle services. This role ensures drivers, routes, and schedules run ...

Rita's Italian Ice

Operations Manager

Annapolis, MD · On-site

$40K - $58K/yr

As an Operations Manager, you will play a vital role in ensuring our locations provide exceptional customer experiences while maintaining operational efficiency. Job Summary: The Operations Manager ...

CVS Health

Operations Manager

Lanham, MD · On-site

$20.30 - $34.30/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Rita's Italian Ice

Operations Manager

Annapolis, MD · On-site

$40K - $58K/yr

As an Operations Manager, you will play a vital role in ensuring our locations provide exceptional customer experiences while maintaining operational efficiency. Job Summary: The Operations Manager ...

CVS Health

Operations Manager

Jessup, MD · On-site

$21 - $35/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

CVS Health

Operations Manager

Annapolis, MD · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

CVS Health

Operations Manager

Columbia, MD

$21 - $35/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

DMV Fitness

Operations Manager

Edgewater, MD · On-site

$20 - $25/hr

Burn Boot Camp DMV is looking for a high-performing, high-energy Operations Manager to lead daily gym operations, drive team performance, and uphold the elite Burn standard at Burn Boot Camp ...

Holland and Sherry

Operations Manager

Owings Mills, MD · On-site

$70K - $100K/yr

Operations Manager Location: Owings Mills, MD Reports To: Director of Logistics (MD) with dotted line to Director of Operations (NY) Duration: Full-time Overview The Operations Manager is a senior ...

Holland & Sherry

Operations Manager

Owings Mills, MD · On-site

Operations Manager Location: Owings Mills, MD Reports To: Director of Logistics (MD) with dotted line to Director of Operations (NY) Duration: Full-time Overview The Operations Manager is a senior ...

Mayvin

Operations Manager

Aberdeen Proving Ground, MD · On-site

$199K - $221K/yr

Mayvin is seeking an experienced Operations Manager to support a complex Army radar program office at Aberdeen Proving Ground, MD. The role includes identifying opportunities to improve quality ...

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All JobsOperations Manager JobsOperations Manager Jobs in Baltimore, MD

Operations Manager information

See Baltimore, MD salary details

$30.8K

$63.1K

$117.7K

How much do operations manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for operations manager in Baltimore, MD is $63,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help operations managers optimize efficiency, quality, and resource allocation within an organization. Understanding and managing these components is essential for effective operations leadership.

What do operations manager do?

An operations manager oversees daily business activities to ensure efficiency and productivity. They coordinate teams, manage resources, implement policies, and analyze performance metrics to meet organizational goals, often using tools like ERP systems and requiring strong leadership and problem-solving skills.

What is the pay of an operations manager?

The average salary of an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What Do Operations Managers Do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

How much is an operations manager paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually in many regions. Factors such as location, company size, and certifications can influence compensation levels.
More about Operations Manager jobs
What are the most commonly searched types of Operations jobs in Baltimore, MD? The most popular types of Operations jobs in Baltimore, MD are:
What are popular job titles related to Operations Manager jobs in Baltimore, MD? For Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Operations Manager jobs in Baltimore, MD look for? The top searched job categories for Operations Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Operations Manager jobs? Cities near Baltimore, MD with the most Operations Manager job openings:
Operations Manager jobs near you
Infographic showing various Operations Manager job openings in Baltimore, MD as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,052 per year, or $30.3 per hour.

Operations Manager

My City Transportation

Baltimore, MD

$55 - $60/hr

Full-time

Posted 14 days ago

Job description

Operations Manager

Job Summary
The Operations Manager oversees daily transportation operations for shared-ride or company vehicle services. This role ensures drivers, routes, and schedules run efficiently while maintaining safety, regulatory compliance, and high-quality customer service. The Operations Manager also leads staff performance, supports client relationships, and helps maintain strong customer satisfaction.

Key Responsibilities:
  • Supervise and support drivers, dispatchers, and field staff.
  • Manage daily route scheduling, trip assignments, and service coverage.
  • Ensure compliance with DOT regulations, safety standards, and company policies.
  • Monitor driver performance, attendance, and service quality.
  • Handle customer service issues, complaints, and service escalations.
  • Coordinate vehicle maintenance, inspections, and fleet readiness.
  • Conduct onboarding, training, and ongoing coaching for drivers.
  • Track operational metrics (on-time performance, trip completion, safety incidents).
  • Work with clients/contracts to ensure service level agreements are met.

Qualifications:
  • Bachelor’s degree or equivalent experience.
  • 3–4 years of management experience in paratransit or transportation.
  • Strong leadership, communication, and team management skills.
  • Ability to manage fast-paced operations, make sound decisions, and solve problems effectively.
  • Proficiency with scheduling, dispatch systems, and operational reporting.
  • Knowledge of safety and compliance regulations is preferred.

Work Environment:
  • Mix of office and field work.
  • Occasional evenings or weekends are required.