Remote Operations Manager Jobs in Springfield, IL

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Workday Absence & HCM Senior Analyst will be responsible for supporting the delivery, optimization and maintenance of Workday Absence, Skills Cloud and other areas across Core HCM, including configuration, reporting, projects, new releases, troubleshooting and consulting for solutions that meet and optimize business needs.They will support continuous improvement, advise on new features and execute system changes. In addition, this role will provide support to Talent Solutions with training, requirements, testing documentation and project management support, as needed. They will collaborate with Talent Solutions, IT, Payroll, BU leaders, and external vendors to ensure that Workday is aligned with business needs.

PRIMARY RESPONSIBILITIES:

• Responsible for configuring business processes including notifications, condition rules, embedded analytics and sub-processes

• Configure and maintain global leave and time off plans, accruals, eligibility rules, waiting periods, carryover rules, and related business processes

• Build, revise and test reports, including creating calculated fields, and ensuring data integrity

• Manage EIB templates and/or Mass Operations Management solutions

• Support Workday release assessments and testing for Absence and other areas as needed and coordinate enabling new features with Talent, IT and Finance

• Maintain security groups in support areas, and create new security groups as needed

• Configure Docs and mass distribute as needed

• Own Absence, Time Off, Skills Cloud and Core HCM (such as I-9, background check, and termination) requests, and priorities, document requests and project status updates

• Document business requirements, solution designs and testing plans

• Execute research and analysis of best practices and solutions

• Complete ad hoc projects and annual initiatives within Workday as needed

• Support Absence and HR Compliance teams by recommending technology improvements that automate processes and reduce manual work; identify opportunities to optimize

• Partner with Payroll team to ensure absence and time off plans map to appropriate earnings codes, troubleshoot issues and testing

• Maintain global annual holiday calendars and create background check packages

• Manage Skills Cloud governance and related configuration

• Address roadblocks to deliver enhancements aligned with Talent's strategic vision

• Support implementation of new modules, integrations and system enhancements within Workday, understanding any downstream impact to decisions

• Help ensure consistent technology adoption across Talent teams and BUs

• Manage and build strong stakeholder relationships with the ability to keep stakeholders engaged; responsible and proactive in working toward planned goals and objectives, while connecting the dots across various Talent functions

• Collaborate with external vendors to optimize Workday integrations, particularly immigration, background check and I-9 integrations

#LI-SAW #LI-Remote

POSITION REQUIREMENTS:

Education

Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience) required

Experience and Skills

Minimum two years of experience in Workday Absence and Core HCM configuration required

Position requires broad, but solid knowledge of:

• Requires professionalism: Diplomacy, confidentiality and confidence in dealing with sensitive information

• High level of organizational and documentation skills, including great attention to detail and accuracy

• Must be self-confident to be able to work and communicate with varying levels of clients

• Strong ability to collaborate between teams and cross functional areas

• Manages through complexity and deals effectively with change

• Proficient with Microsoft Word and PowerPoint, advanced Excel skills

• Excellent communication and customer service skills

• Professional Services industry experience

• Strong analytical and critical thinking skills

• Ability to manage multiple time-sensitive projects and prioritize effectively, while focusing on high quality work

• Process optimization and technical curiosity oriented

• Ability to translate Talent needs into system solutions

• Desire to change the status quo, challenge assumptions and embrace ambiguity

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The application deadline for this role is 09/30/2026.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $69,000.00 - $136,500.00 per year.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.
Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role's responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation