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Remote Operations Manager Jobs in Springfield, IL

Quora

AI Automation Engineer -Remote

Springfield, IL · On-site +1

$202K - $234K/yr

This is a unique opportunity to shape how LLMs become embedded in our daily operations. Your goal ... Excellent debugging skills and the ability to manage multiple projects simultaneously * High level ...

EverCommerce

Analyst, Growth

Springfield, IL · On-site +1

$75K - $85K/yr

You'll work closely with the Senior Manager, Strategic Growth and cross-functional stakeholders to ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Connection

Lead Field Technician - REMOTE

Springfield, IL · On-site +1

$36.78 - $47.08/hr

... or operational issues to management when necessary. • Perform advanced installation, maintenance, and repair of systems, equipment, or infrastructure. • Troubleshoot and resolve technical ...

VIVA USA INC

Fiber Network Data Analyst

Springfield, IL · On-site +1

$38 - $43/hr

Remote Description: Job Summary Documents and manages fiber optic network assets for inside and ... plant operations using fiber optic network software. Evaluates fiber optic designs' issues by ...

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All JobsOperations JobsRemote Operations Manager JobsRemote Operations Manager Jobs in Springfield, IL

Remote Operations Manager information

See Springfield, IL salary details

$30.7K

$62.9K

$117.4K

How much do remote operations manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for remote operations manager in Springfield, IL is $62,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What Does a Remote Operations Manager Do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What is a Remote Operations Manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Remote Operations Manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do Remote Operations Managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.
More about Remote Operations Manager jobs
What are popular job titles related to Remote Operations Manager jobs in Springfield, IL? For Remote Operations Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Operations Manager jobs in Springfield, IL look for? The top searched job categories for Remote Operations Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Operations Manager jobs? Cities near Springfield, IL with the most Remote Operations Manager job openings:
Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Springfield, IL as of May 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,892 per year, or $30.2 per hour.
Senior Consultant, Account Services Management

Senior Consultant, Account Services Management

Dell, Inc.

Springfield, IL • On-site, Remote

$170K - $220K/yr

Full-time

Posted 19 days ago

Job description

Job Description
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE)
At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem.
Join us to do the best work of your career and make a profound social impact as a Customer Delivery Executive in our Solutions Support as a Service team supporting PowerEdge XE servers in Chicago, Illinois.
What you'll achieve
The ISG Remote Support team is seeking PowerEdge AI Customer Delivery Executives to lead two critical initiatives: the AI Server Support Launch Team and the development of the AI Server Operational Tiger Team Playbook. These roles are pivotal in orchestrating activities across a complex AI server pipeline, managing high-value deals, and ensuring seamless end-to-end operations for both customers and internal stakeholders.
Responsibilities
You will:
  • Lead AI server deal execution & governance: Align SOWs/SLAs with delivery capabilities, ensure compliance, manage risk, and oversee escalations
  • Act as AI infrastructure SME: Advise teams and customers on deployment, optimization, and performance best practices
  • Standardize and scale operations: Develop repeatable frameworks, playbooks, and delivery models for AI server support
  • Drive cross-functional collaboration & innovation: Partner with support, engineering, sales, logistics, and field teams to improve processes, products, and customer outcomes
  • Ensure operational excellence & customer success: Lead reviews, resolve complex escalations, implement corrective actions, and stay current on emerging technologies

Qualifications
Essential Requirements
  • Travel & flexibility: Willingness to travel regionally as business needs fluctuate
  • Deal governance expertise: Strong experience with contract interpretation, SOW management, and risk assessment for large-scale infrastructure deals
  • AI & infrastructure knowledge: Deep understanding of AI workloads, GPU/server architecture, and enterprise infrastructure (servers, storage, networking, cloud), including PowerEdge platforms
  • Operational & delivery leadership: Ability to translate technical requirements into scalable support strategies and manage complex service engagements using ITSM principles
  • Customer & communication strengths: Strong project management, analytical thinking, and communication skills to influence stakeholders and drive successful outcomes

Qualifications
  • Deep technical expertise in AI product, work cases, and infrastructure. With 8-12 years of experience in technical customer support or account management, ideally supporting high-value technology clients across diverse sectors
  • Preferred certifications: Project Management (e.g., PMP), ITIL, or Dell-specific product certifications
  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Valid driver's license required
  • Willingness to travel periodically to customer sites for escalations or hands-on data center training

Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $170,000 - $220,000
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com.
About Us
Who We Are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.
DELL logo

About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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