Role Overview The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations ...
Role Overview The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations ...
Role Overview The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations ...
Role Overview The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations ...
Sr. DC Operations Manager
Chino, CA · On-site +1
Role Purpose The Senior DC Operations Manager is responsible for overseeing all day-to-day ... The role will be remote with travel up to 25%. Employable states are CA, AZ, OH, FL, NY, NJ, MA, PA ...
Sr. DC Operations Manager
Chino, CA · On-site +1
Role Purpose The Senior DC Operations Manager is responsible for overseeing all day-to-day ... The role will be remote with travel up to 25%. Employable states are CA, AZ, OH, FL, NY, NJ, MA, PA ...
Revenue Integrity & CDM Operations Manager
Los Angeles, CA · Remote
$80/hr
... Remote | W2 | $80/hour Position Overview We are seeking an experienced Revenue Integrity & CDM Operations Manager to lead Charge Description Master (CDM) strategy, optimization, and compliance ...
Quick apply
Revenue Integrity & CDM Operations Manager
Los Angeles, CA · Remote
$80/hr
... Remote | W2 | $80/hour Position Overview We are seeking an experienced Revenue Integrity & CDM Operations Manager to lead Charge Description Master (CDM) strategy, optimization, and compliance ...
Strategy and Operations Manager
Los Angeles, CA · On-site +1
Strategy and Operations Manager LOCATION ... Remote, US (Candidates based in Los Angeles, CA highly preferred but if located elsewhere, we would ...
Strategy and Operations Manager
Los Angeles, CA · On-site +1
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SENIOR MANAGER, DIVISION OPERATIONS
Corona, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... JOB DUTIES AND RESPONSIBILITIES: • Supervise the Remote support staff team members to ensure ...
Quick apply
SENIOR MANAGER, DIVISION OPERATIONS
Corona, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... JOB DUTIES AND RESPONSIBILITIES: • Supervise the Remote support staff team members to ensure ...
SENIOR MANAGER, DIVISION OPERATIONS
Cerritos, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... JOB DUTIES AND RESPONSIBILITIES: • Supervise the Remote support staff team members to ensure ...
Quick apply
SENIOR MANAGER, DIVISION OPERATIONS
Cerritos, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... JOB DUTIES AND RESPONSIBILITIES: • Supervise the Remote support staff team members to ensure ...
Staff Product Operations Manager
San Francisco, CA · On-site +1
This role reports to the Senior Director of Product Operations. A day in the life of a Staff ... Demonstrated experience managing programs in a remote-first environment, with familiarity applying ...
Staff Product Operations Manager
San Francisco, CA · On-site +1
This role reports to the Senior Director of Product Operations. A day in the life of a Staff ... Demonstrated experience managing programs in a remote-first environment, with familiarity applying ...
SENIOR MANAGER, DIVISION OPERATIONS
Irvine, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... JOB DUTIES AND RESPONSIBILITIES: • Supervise the Remote support staff team members to ensure ...
Quick apply
SENIOR MANAGER, DIVISION OPERATIONS
Irvine, CA · On-site +1
$70K - $90K/yr
Senior Manager, Division Operations Location: Irvine, CA Reporting To: Division President Status ... JOB DUTIES AND RESPONSIBILITIES: • Supervise the Remote support staff team members to ensure ...
Manager, Care Team Operations
Riverside, CA · Remote
$80K - $120K/yr
Manager, Care Team Operations Heritage Health Network (HHN) is seeking a Manager, Care Team ... Primarily remote role (approximately 85%) with occasional in-field and in-office responsibilities ...
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Manager, Care Team Operations
Riverside, CA · Remote
$80K - $120K/yr
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Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US)
Irvine, CA · On-site +1
$30.47 - $56.35/hr
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US) Requisition ID:R027723 Blizzard Entertainment is seeking a Paid Media Operations Manager to temporarily support the Paid Media ...
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US)
Irvine, CA · On-site +1
$30.47 - $56.35/hr
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US) Requisition ID:R027723 Blizzard Entertainment is seeking a Paid Media Operations Manager to temporarily support the Paid Media ...
Paid Media Operations Manager (Contractor) | Irvine, CA or Remote (US) Requisition ID: R027723 Blizzard Entertainment is seeking a Paid Media Operations Manager to temporarily support the Paid Media ...
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Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$60K - $80K/yr
Remote United States Only Full-Time | 40 Hours/Week Hourly Rate: $30$40/hour, depending on ... Operations Manager to lead our customer support team and improve the systems, workflows, and ...
Quick apply
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$60K - $80K/yr
Remote United States Only Full-Time | 40 Hours/Week Hourly Rate: $30$40/hour, depending on ... Operations Manager to lead our customer support team and improve the systems, workflows, and ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$30 - $40/hr
Remote - United States Only Full-Time | 40 Hours/Week Hourly Rate: $30-$40/hour, depending on ... Operations Manager to lead our customer support team and improve the systems, workflows, and ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$30 - $40/hr
Remote - United States Only Full-Time | 40 Hours/Week Hourly Rate: $30-$40/hour, depending on ... Operations Manager to lead our customer support team and improve the systems, workflows, and ...
... management, executive protection, security operations, or business resiliency, Concentric may be ... This is a remote-friendly role, though you will be expected to attend in-person meetings at our San ...
... management, executive protection, security operations, or business resiliency, Concentric may be ... This is a remote-friendly role, though you will be expected to attend in-person meetings at our San ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$60K - $80K/yr
Remote United States Only Full-Time | 40 Hours/Week Hourly Rate: $30$40/hour, depending on ... Operations Manager to lead our customer support team and improve the systems, workflows, and ...
Quick apply
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$60K - $80K/yr
Remote United States Only Full-Time | 40 Hours/Week Hourly Rate: $30$40/hour, depending on ... Operations Manager to lead our customer support team and improve the systems, workflows, and ...
Operations Delivery Manager
Sunnyvale, CA · Remote
$118K - $154K/yr
Support planning for off-site testing, remote deployments, and roadshow activities Fleet Operations ... Strong organizational and stakeholder management skills * Experience coordinating across multiple ...
Operations Delivery Manager
Sunnyvale, CA · Remote
$118K - $154K/yr
Support planning for off-site testing, remote deployments, and roadshow activities Fleet Operations ... Strong organizational and stakeholder management skills * Experience coordinating across multiple ...
Staff Product Operations Manager
San Francisco, CA · On-site +1
$230K - $291K/yr
This role reports to the Senior Director of Product Operations. A day in the life of a Staff ... Demonstrated experience managing programs in a remote-first environment, with familiarity applying ...
Staff Product Operations Manager
San Francisco, CA · On-site +1
$230K - $291K/yr
This role reports to the Senior Director of Product Operations. A day in the life of a Staff ... Demonstrated experience managing programs in a remote-first environment, with familiarity applying ...
Manager, Stock Operations
Los Angeles, CA · On-site +1
... and remote workers. * Partner with internal technology teams to manage and design workflows and ... Partner with our Compensation team on all operational and compliance aspects of executive ...
Manager, Stock Operations
Los Angeles, CA · On-site +1
... and remote workers. * Partner with internal technology teams to manage and design workflows and ... Partner with our Compensation team on all operational and compliance aspects of executive ...
Remote Operations Manager information
See California salary details
$30.6K - $38.4K
20% of jobs
$40.4K is the 25th percentile. Wages below this are outliers.
$38.4K - $46.3K
20% of jobs
The median wage is $52K / yr.
$46.3K - $54.1K
14% of jobs
$54.1K - $62K
9% of jobs
$62K - $69.8K
11% of jobs
$71.5K is the 75th percentile. Wages above this are outliers.
$69.8K - $77.7K
6% of jobs
$77.7K - $85.5K
6% of jobs
$85.5K - $93.4K
4% of jobs
$93.4K - $101.2K
3% of jobs
$101.2K - $109.1K
2% of jobs
$109.1K - $116.9K
4% of jobs
$30.6K
$62.6K
$116.9K
How much do remote operations manager jobs pay per year?
What Does a Remote Operations Manager Do?
The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.
What is a Remote Operations Manager?
What are the 5 P's of operations management?
How can I make $2000 a week working from home?
What is the difference between Remote Operations Manager vs Remote Project Coordinator?
| Aspect | Remote Operations Manager | Remote Project Coordinator |
|---|---|---|
| Responsibilities | Oversees daily operations, manages teams, ensures efficiency | Assists in project planning, coordinates tasks, tracks progress |
| Required Skills | Leadership, strategic planning, process optimization | Communication, organization, scheduling |
| Certifications | Operations management, project management (e.g., PMP) | Project management certifications (e.g., CAPM, PMP) |
| Work Environment | Remote, cross-functional teams, management level | Remote, project teams, coordination role |
The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.
How to make $80,000 a year working from home?
Can an operations manager be remote?
What are the key skills and qualifications needed to thrive as a Remote Operations Manager, and why are they important?
How do Remote Operations Managers effectively oversee distributed teams and ensure smooth workflow?

Full-time
Posted 10 days ago
Abbott rating
7.9
Based on 136 frontline employees who took The Breakroom Quiz
154th of 527 rated manufacturers
Job description
Role Overview
The Senior Operations Manager leads the endtoend operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations, release readiness, and hypercare management. This role is accountable for ensuring the reliability, performance, and operational excellence of web and remote care applications while partnering closely with Tier 1 Support, Software Development, SRE, DevOps, Systems Engineering, QA, and other crossfunctional teams. It also includes global coordination with teams in Malaysia and Ireland to drive seamless, unified operational execution.
Key Responsibilities
Tier 2 Operations
- Lead a global Tier 2 support organization responsible for troubleshooting, incident resolution, and service restoration of customer-facing web applications.
- Own escalations from Tier 1 and collaborate with Engineering/Dev teams for root cause analysis and permanent fixes.
- Define and optimize incident response processes, SLAs/OLAs, runbooks, and operational dashboards.
- Drive operational KPIs such as MTTR, incident reduction, availability, and performance.
Change Request & Release Governance
- Manage the intake, prioritization, and approval process for change requests across multiple product lines.
- Partner with Product and Engineering teams to align change requests with product roadmaps and release cycles.
- Operate the Change Advisory Board (CAB) and ensure compliance with internal controls and audit requirements.
- Track changes from request through deployment, ensuring proper testing, documentation, and rollback planning.
Product Operations
- Act as the operational bridge between Product Management and Engineering to ensure seamless release execution and customer experience.
- Establish operational readiness standards (capacity, observability, supportability, documentation).
- Develop and maintain KPIs, service metrics, and user-impact dashboards.
- Drive business continuity planning and operational risk assessments for product portfolios.
Hypercare Management
- Plan and run Hypercare for major releases, migrations, or customer-impacting initiatives.
- Coordinate cross-functional activities with Support, Engineering, QA, and SRE to ensure real-time monitoring, rapid issue triage, and clear communication.
- Create Hypercare playbooks, staffing plans, and reporting mechanisms for leadership visibility.
- Lead daily war rooms and ensure smooth transition back to steady-state operations.
Leadership & Cross-Functional Collaboration
- Lead and mentor a team of operations analysts, Tier 2 engineers, and support specialists.
- Partner closely with Malaysia and Irelandbased teams to support and drive business needs.
- Build strong partnerships with Technical Program Managers, Engineering leaders, PMs, and Customer Support.
- Drive continuous improvement initiatives in automation, monitoring, process efficiency, and customer experience.
- Communicate operational status, risks, and escalations to executive leadership.
Qualifications
- 10+ years of experience in software operations, production support, or technical program management.
- Strong understanding of web application architecture, APIs, distributed systems, and cloud platforms (AWS/Azure/GCP).
- Demonstrated expertise in highseverity incident management and postmortem processes.
- Experience managing Change Request or Release Management processes in an agile environment.
- Excellent analytical skills with proficiency in monitoring/logging tools (e.g., New Relic, Datadog, Splunk, Grafana).
- Proven ability to influence cross-functional teams and communicate with senior leadership.
- Strong organizational, problem-solving, and decision-making abilities.
Preferred Qualifications
- Background in customer-facing product operations.
- Familiarity with ITIL processes, SRE practices, or ISO/SOC compliance.
- Experience managing global teams and 247 operational models.
The base pay for this position is
-In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Product DevelopmentDIVISION:CHR Corporate Human ResourcesLOCATION:United States > Sylmar : 13150 Telfair AvenueADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 5 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf