About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...
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About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...
Support Engineer (Remote)
New York, NY · On-site +1
About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...
Support Engineer (Remote)
New York, NY · On-site +1
About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...
About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...
About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...
Field Support Engineer
Washington, DC · Remote
Quecon, Inc. is currently seeking Field Technicians/Engineers to support the Federal Aviation ... Must be able to demonstrate proficiency in MS Office 365 suite (Word, Excel, PowerPoint, Outlook ...
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Field Support Engineer
Washington, DC · Remote
Quecon, Inc. is currently seeking Field Technicians/Engineers to support the Federal Aviation ... Must be able to demonstrate proficiency in MS Office 365 suite (Word, Excel, PowerPoint, Outlook ...
Information Security Engineer
Seattle, WA · On-site +1
... Microsoft 365/Azure environment and supporting on-prem systems. This role balances hands-on ... If you are based in the Seattle area, you will have a hybrid remote/in-office schedule where you ...
New
Information Security Engineer
Seattle, WA · On-site +1
... Microsoft 365/Azure environment and supporting on-prem systems. This role balances hands-on ... If you are based in the Seattle area, you will have a hybrid remote/in-office schedule where you ...
New
Information Security Engineer
Seattle, WA · On-site +1
... Microsoft 365/Azure environment and supporting on-prem systems. This role balances hands-on ... If you are based in the Seattle area, you will have a hybrid remote/in-office schedule where you ...
Information Security Engineer
Seattle, WA · On-site +1
... Microsoft 365/Azure environment and supporting on-prem systems. This role balances hands-on ... If you are based in the Seattle area, you will have a hybrid remote/in-office schedule where you ...
Sr Engineer Collaboration and Office Technologies
Saint Louis, MO · On-site +1
$101K - $139K/yr
... 365 * Provide knowledge sharing to support staff on O365 capabilities and collaboration tools ... office / home working arrangements. About you: * Bachelor's degree in Systems Engineer, Network ...
Sr Engineer Collaboration and Office Technologies
Saint Louis, MO · On-site +1
$101K - $139K/yr
... 365 * Provide knowledge sharing to support staff on O365 capabilities and collaboration tools ... office / home working arrangements. About you: * Bachelor's degree in Systems Engineer, Network ...
IT Support & Help Desk
San Clemente, CA · On-site +1
$70K - $90K/yr
Office 365 Support: Manage and troubleshoot O365 applications, including Outlook, SharePoint, Teams ... Remote Assistance: Provide remote support using platforms like Atera/Splashtop to resolve software ...
IT Support & Help Desk
San Clemente, CA · On-site +1
$70K - $90K/yr
Office 365 Support: Manage and troubleshoot O365 applications, including Outlook, SharePoint, Teams ... Remote Assistance: Provide remote support using platforms like Atera/Splashtop to resolve software ...
... your fellow support engineers, leading the way in blogging and Support content creation ... for your remote office, funds for career development (external training, certifications ...
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... your fellow support engineers, leading the way in blogging and Support content creation ... for your remote office, funds for career development (external training, certifications ...
... 365, backup, security, identity, and general support workflows. The role is operational and ... Currently, two office days per week (specified by the company) in our Woburn, MA office are ...
New
Quick apply
... 365, backup, security, identity, and general support workflows. The role is operational and ... Currently, two office days per week (specified by the company) in our Woburn, MA office are ...
New
Senior Support Engineer
Spokane, WA · On-site +1
... 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security ... Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ...
Senior Support Engineer
Spokane, WA · On-site +1
... 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security ... Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ...
... your fellow support engineers, leading the way in blogging and Support content creation ... for your remote office, funds for career development (external training, certifications ...
... your fellow support engineers, leading the way in blogging and Support content creation ... for your remote office, funds for career development (external training, certifications ...
Technical Customer Support Engineer
$80K - $150K/yr
What are we looking for? We're hiring a Technical Support Engineer to help our top customers solve ... Is Hercules in-office or remote? Hercules founding team works in-office in San Francisco (Kearny ...
Technical Customer Support Engineer
$80K - $150K/yr
What are we looking for? We're hiring a Technical Support Engineer to help our top customers solve ... Is Hercules in-office or remote? Hercules founding team works in-office in San Francisco (Kearny ...
... 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security ... Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ...
... 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security ... Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ...
Senior Support Engineer
Dallas, TX · On-site +1
... 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security ... Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ...
Quick apply
Senior Support Engineer
Dallas, TX · On-site +1
... 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security ... Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ...
App Dev & Support Engineer II
TX · Remote
$96K - $125K/yr
Manage development efforts for Microsoft Dynamics 365 projects. * Ensure projects are delivered on time and meet quality standards. * Technical Leadership: * Act as the primary point of contact for ...
App Dev & Support Engineer II
TX · Remote
$96K - $125K/yr
Manage development efforts for Microsoft Dynamics 365 projects. * Ensure projects are delivered on time and meet quality standards. * Technical Leadership: * Act as the primary point of contact for ...
???? Century City, CPT | Office-based | Permanent ???? Market related salary , depending on your skills ... Confident remote support skills on Windows 10/11 * Knowledge of Windows Server (2012 R2 - 2022 ...
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???? Century City, CPT | Office-based | Permanent ???? Market related salary , depending on your skills ... Confident remote support skills on Windows 10/11 * Knowledge of Windows Server (2012 R2 - 2022 ...
Office Coordinator - Remote
Chicago, IL · Remote
$18.50 - $24.75/hr
Support attorneys and staff with general office coordination and operational projects. * Maintain ... Previous remote work experience. * Experience in a law firm, healthcare, insurance, financial ...
New
Quick apply
Office Coordinator - Remote
Chicago, IL · Remote
$18.50 - $24.75/hr
Support attorneys and staff with general office coordination and operational projects. * Maintain ... Previous remote work experience. * Experience in a law firm, healthcare, insurance, financial ...
New
Senior UEM Engineer
Washington, DC · On-site +1
$75K - $90K/yr
... remote employees, vendors, and contractors as needed. * Assist with the development of IT ... Provide support for mobile applications such as Office 365 as needed. * Perform configuration ...
New
Senior UEM Engineer
Washington, DC · On-site +1
$75K - $90K/yr
... remote employees, vendors, and contractors as needed. * Assist with the development of IT ... Provide support for mobile applications such as Office 365 as needed. * Perform configuration ...
New
Technical Support Engineer
Richmond, VA · On-site +1
Description The Technical Support Engineer serves as the primary technical escalation point within ... Standard professional office environment or structured hybrid remote arrangement. * May require ...
Technical Support Engineer
Richmond, VA · On-site +1
Description The Technical Support Engineer serves as the primary technical escalation point within ... Standard professional office environment or structured hybrid remote arrangement. * May require ...
Remote Office 365 Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do remote office 365 support engineer jobs pay per hour?
As of Jul 24, 2026, the average hourly pay for remote office 365 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What are some common challenges faced by Remote Office 365 Support Engineers, and how can they be managed effectively?
Remote Office 365 Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to user devices, managing multiple support tickets simultaneously, and staying updated with frequent Office 365 updates. Effective communication and strong documentation skills are key to resolving problems efficiently in a remote setting. Building a structured workflow, leveraging remote assistance tools, and maintaining regular collaboration with team members help ensure timely and accurate support for clients.
What is the difference between Remote Office 365 Support Engineer vs Remote Microsoft 365 Support Specialist?
| Aspect | Remote Office 365 Support Engineer |
|---|
| Credentials | Typically requires Microsoft certifications like MS-100, MS-101 |
|---|---|
| Work Environment | Remote technical support for Office 365/Microsoft 365 issues |
| Employer & Industry | IT service providers, tech companies, enterprise organizations |
| Search & Comparison Intent | Understanding roles in Office 365/Microsoft 365 support and troubleshooting |
The Remote Office 365 Support Engineer focuses on troubleshooting and resolving Office 365 issues remotely, often requiring specific Microsoft certifications. The Remote Microsoft 365 Support Specialist has a similar role but may emphasize broader Microsoft 365 services, including security and compliance. Both roles serve in remote support environments within IT and tech industries, with overlapping skills but slight differences in scope.
What are the key skills and qualifications needed to thrive as a Remote Office 365 Support Engineer, and why are they important?
To thrive as a Remote Office 365 Support Engineer, you need strong troubleshooting abilities, a solid understanding of Microsoft Office 365 services, and experience with user support, typically backed by relevant IT certifications such as Microsoft Certified: Modern Desktop Administrator or Microsoft 365 Certified: Fundamentals. Familiarity with remote support tools, ticketing systems, PowerShell scripting, and the Office 365 admin center is essential. Excellent communication, problem-solving skills, and patience help you resolve issues efficiently and provide exceptional customer service. These skills ensure users receive timely support, minimize downtime, and maximize productivity in cloud-based work environments.
What does a Remote Office 365 Support Engineer do?
A Remote Office 365 Support Engineer provides technical assistance to users and organizations using Microsoft Office 365 products and services. Their responsibilities typically include troubleshooting issues, managing user accounts, configuring settings, and ensuring smooth operation of Office 365 applications such as Outlook, Teams, SharePoint, and OneDrive. They work remotely to resolve technical problems through email, chat, or remote desktop tools, and may also provide guidance on best practices and security. Their role is crucial for maintaining productivity and minimizing downtime in organizations that rely on Office 365.
More about Remote Office 365 Support Engineer jobs
What cities are hiring for Remote Office 365 Support Engineer jobs? Cities with the most Remote Office 365 Support Engineer job openings:
What are the most commonly searched types of Office 365 Support Engineer jobs? The most popular types of Office 365 Support Engineer jobs are:
What states have the most Remote Office 365 Support Engineer jobs? States with the most job openings for Remote Office 365 Support Engineer jobs include:
What job categories do people searching Remote Office 365 Support Engineer jobs look for? The top searched job categories for Remote Office 365 Support Engineer jobs are:
Full-time
Posted 3 days ago
Job description
About Unframe
Unframe is an AI-first startup helping the world's largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.
Backed by Bessemer, Craft, and TLV Partners with $100M in Series B funding, we're building a fast-growing, revenue-generating company working with Fortune 500 customers globally.
About the role
We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions.
You'll work closely with Product and Engineering to investigate issues, communicate clearly with customers, and help improve the product based on real-world usage. The expectation is that you'll be able to go deep on technical issues independently, using AI tooling to investigate logs, understand system behavior, and reach conclusions without needing to pull in an engineer every time.
This role is for someone technical, curious, and service-oriented, who wants to be close to customers, product, and AI implementation at enterprise scale.
What you'll do
- Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
- Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
- Use AI tools actively as part of your investigation workflow, to speed up analysis, understand unfamiliar parts of the product, and document findings.
- Communicate clearly with customers and internal teams throughout the support process.
- Document issues, solutions, and recurring patterns to build institutional knowledge across a growing set of customer solutions.
- Contribute to internal knowledge bases and playbooks that help the team handle new solutions faster.
- Share customer feedback and product insights with the Product team.
What we're looking for
- 2+ years of experience in technical support, support engineering, QA, solutions engineering, or a similar hands-on technical role.
- Strong troubleshooting instincts and the ability to investigate complex technical issues independently.
- Good understanding of web applications, APIs, integrations, logs, and basic system behavior.
- Hands-on with AI tools (ChatGPT, Claude, Copilot, or similar) and comfortable using them as part of day-to-day technical work.
- Excellent written and spoken English.
- Customer-first mindset with strong ownership and follow-through.
- Ability to work in a fast-paced environment with a wide variety of products and customer contexts.
This role is a great fit for someone who enjoys solving real technical problems while working closely with customers, product, and engineering teams. You'll be exposed to complex enterprise environments, cutting-edge AI products, and fast product cycles with real ownership and direct impact from day one. It's an opportunity to grow quickly, learn how large-scale AI systems are deployed in the real world, and help shape the experience of some of the world's biggest companies using Unframe.