ZipRecruiter

Log In

2

Remote Office 365 Support Engineer Jobs in Arizona

Aveva

Technical Support Engineer

Scottsdale, AZ · On-site +1

$56K - $115K/yr

Hybrid* (minimum of 3 days a week in office) *Due to hybrid requirements, only candidates within a ... remote. The working arrangement for this position will be confirmed during the hiring process.

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

Knowledge of Microsoft Office software. * Knowledge of how to operate and troubleshoot computer ... Knowledge of Telephony systems programming, documentation, and process creation. * Knowledge of ...

First Citizens Bank

Senior Manager IT

Phoenix, AZ · Remote

$125K - $125K/yr

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Office 365 * iOS and Android OS * Microsoft 365 focusing on SharePoint and Purview * Microsoft ...

First Citizens Bank

Senior Manager IT

Phoenix, AZ · Remote

$125K - $125K/yr

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Office 365 * iOS and Android OS * Microsoft 365 focusing on SharePoint and Purview * Microsoft ...

GTI Fabrication

Service Desk Technician I

Phoenix, AZ · On-site +1

$23 - $27/hr

End-User Support * Support Windows workstations, Microsoft 365, Outlook, Teams, SharePoint ... Provide remote and onsite support as required. Identity & Access Management * Create and disable ...

eScribers

Legal Scopist/Proofreader

Phoenix, AZ · On-site +1

Remote U.S. Legal Scopist/Proofreader (Independent Contractor) Location : Remote Hours : Flexible ... Proficiency in Microsoft Word (2013 or newer, or Office 365). Technology Requirements: * PC ...

KEYENCE

Field Application Engineer '27

Tempe, AZ · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... office locations when you apply-we'll do our best to place you where you want to be. You'll work ...

XTG

Data Engineer

Phoenix, AZ · On-site +1

$113K - $136K/yr

This opportunity is remote with the ideal candidate being located in DFW, Phoenix, Atlanta or ... Support data migration and integration efforts related to Dynamics 365 and other enterprise ...

SUPPLY.com

MOV - EMO Project Manager

Chandler, AZ · On-site +1

Support pneumatic valve automation packages when required, including actuator, accessory, and ... Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, SharePoint, Project)

next page

Showing results 1-20

All JobsOffice 365 Support Engineer JobsRemote Office 365 Support Engineer JobsRemote Office 365 Support Engineer Jobs in Arizona

Remote Office 365 Support Engineer information

What does a Remote Office 365 Support Engineer do?

A Remote Office 365 Support Engineer provides technical assistance to users and organizations using Microsoft Office 365 products and services. Their responsibilities typically include troubleshooting issues, managing user accounts, configuring settings, and ensuring smooth operation of Office 365 applications such as Outlook, Teams, SharePoint, and OneDrive. They work remotely to resolve technical problems through email, chat, or remote desktop tools, and may also provide guidance on best practices and security. Their role is crucial for maintaining productivity and minimizing downtime in organizations that rely on Office 365.

What are the key skills and qualifications needed to thrive as a Remote Office 365 Support Engineer?

To thrive as a Remote Office 365 Support Engineer, you need strong troubleshooting abilities, a solid understanding of Microsoft Office 365 services, and experience with user support, typically backed by relevant IT certifications such as Microsoft Certified: Modern Desktop Administrator or Microsoft 365 Certified: Fundamentals. Familiarity with remote support tools, ticketing systems, PowerShell scripting, and the Office 365 admin center is essential. Excellent communication, problem-solving skills, and patience help you resolve issues efficiently and provide exceptional customer service. These skills ensure users receive timely support, minimize downtime, and maximize productivity in cloud-based work environments.

What are some common challenges faced by Remote Office 365 Support Engineers, and how can they be managed effectively?

Remote Office 365 Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to user devices, managing multiple support tickets simultaneously, and staying updated with frequent Office 365 updates. Effective communication and strong documentation skills are key to resolving problems efficiently in a remote setting. Building a structured workflow, leveraging remote assistance tools, and maintaining regular collaboration with team members help ensure timely and accurate support for clients.

What is the difference between Remote Office 365 Support Engineer vs Remote Microsoft 365 Support Specialist?

AspectRemote Office 365 Support Engineer
CredentialsTypically requires Microsoft certifications like MS-100, MS-101
Work EnvironmentRemote technical support for Office 365/Microsoft 365 issues
Employer & IndustryIT service providers, tech companies, enterprise organizations
Search & Comparison IntentUnderstanding roles in Office 365/Microsoft 365 support and troubleshooting

The Remote Office 365 Support Engineer focuses on troubleshooting and resolving Office 365 issues remotely, often requiring specific Microsoft certifications. The Remote Microsoft 365 Support Specialist has a similar role but may emphasize broader Microsoft 365 services, including security and compliance. Both roles serve in remote support environments within IT and tech industries, with overlapping skills but slight differences in scope.

What are popular job titles related to Remote Office 365 Support Engineer jobs in Arizona?

For Remote Office 365 Support Engineer jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Office 365 Support Engineer jobs in Arizona look for?

The top searched job categories for Remote Office 365 Support Engineer jobs in Arizona are:

What cities in Arizona are hiring for Remote Office 365 Support Engineer jobs?

Cities in Arizona with the most Remote Office 365 Support Engineer job openings:

Remote Office 365 Support Engineer jobs near you

Experienced Microsoft 365 / Office 365 Engineer

Crossroads Technologies, Inc.

Phoenix, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Company Description
About the Opportunity
We are currently seeking an experienced Senior Office 365 and Microsoft 365 Professional to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.
About Us
Crossroads Technologies, Inc. is a leading provider of Consulting, IT Management, Outsourcing, Integration, and Hosting services to a vast cross-section of Industries throughout the United States. Crossroads has been a staple in technology services since 1996. We are a customer-centric organization with focus on building and maintaining relationships with customers and delivering the highest level of customer service to our clients.
  • Be part of professional team in a laid back, relaxed, business atmosphere.
  • Bring together unique skill sets that drive innovation and promote customer satisfaction.
  • We are a place to call home, where you can utilize your unique skill sets in an environment where forward thinking ideas are encouraged and put into motion to positively impact relationships.
  • You can settle in with an organization that has a proven track record for sound business decisions and solid business foundations since 1996.
  • You can contribute to an environment that promotes personal and professional growth as well as rewards hard work and continued success

Job Description
  • Deploy Office/Microsoft 365 Environments
  • Deploy Azure AD Environments
  • Deploy advanced Microsoft 365 Services including Enterprise and Mobility
  • Architect Office/Microsoft 365 Service Environments
  • Maintenance of On-Premise and Azure Active Directory environments including Group Policies
  • Deployment of Infrastructure improvements on Client environments
  • Assist in maintaining and deploying other Client applications and environments
  • Leading initiatives for researching and deploying new applications
  • Leading IT Projects for Clients
  • Coordinating various IT Staff and Operations
  • Provide guidance and leadership as a Senior staff member of the team
  • Assist in managing Support Services and related deliverables
  • Working with End-Users and Vendors to support applications and environments
  • Working with Client Stakeholders on strategy and vision
  • Meeting regularly with Clients and attend Client meetings and engaging Executive Management
  • Supporting Client initiatives remotely and on-premise
  • Routine network maintenance in various Microsoft environments

Qualifications
  • Three years or more of IT support experience is preferred
  • One year or more of advanced Office 365 experience is preferred
  • Solid experience in support management roles is preferred
  • Experience with Microsoft Azure Active Directory is preferred
  • Having a worked in a highly motivated, fast-paced, critical support role
  • An excellent reputation for support to end-users and leading teams
  • Excellent decision making and critical-thinking skills
  • Excellent organizational and communication skills are required
  • Ability to meet deadlines with Projects and Assignments
  • Ability to learn and support new technologies and train others
  • Some regional travel maybe required - all expenses paid
  • Participate in an on-call rotation schedule
  • Must be an energetic and highly motivated self-starter
  • Must be self-motivated and have a positive attitude
  • Must be detail oriented
  • Must have the ability to multi-task
  • Must have excellent oral and written communication skills
  • Must have the ability to communicate effectively with others

Additional Information
An organization's business model means everything; to Crossroads it means sound decisions, satisfied customers, and long-term revenue. Our business model is designed to anchor a sound foundation of job security, customer loyalty, and sound practices in areas of core competency. For our team members, it means a solid foundation for personal and professional growth and job security.
  • Above average performance review wage Increases
  • Teams of seriously awesome people
  • Seriously awesome work atmosphere
  • Industry competitive salary based on education, capability, and experience.
  • Comprehensive Health Insurance
  • Prescription Coverage
  • Dental Coverage
  • Vision Coverage
  • Short-Term Disability
  • 401K Retirement Plan
  • Paid Time Off
  • Paid Training and Certification Testing

Forward - your resume, references, and salary requirements to careers AT crossroadstech.net.

Apply