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Remote Moves Adds Changes Jobs (NOW HIRING)

Paid Time Off The application window is expected to close July 30th 2026. #LI-DC1 #LI-Remote ... Installs, moves, adds, changes and removes hardware and software products. * Customer Training:

Paid Time Off The application window is expected to close July 30th 2026. #LI-DC1 #LI-Remote ... Installs, moves, adds, changes and removes hardware and software products. * Customer Training:

Network Storage Engineer - Senior

$106.50K - $145.90K/yr

... Execute moves/adds/changes to SAN network components in alignment with approved change processes. - Maintain SAN fabric configurations, standards, and baseline documentation across supported ...

... they make changes to their telecom environment. The position offers virtual office (remote ... Project coordination of customer moves, adds, change, and disconnect orders * Voice and data ...

... moves, adds, and changes. * Perform QA before equipment/installation is released for customer ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

NOC Engineer - Remote

$40K - $120K/yr

Perform standard moves, adds, and changes (MACD's) within the Cisco collaboration ecosystem. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential ...

Remote - 100% Travel Position Overview: Prime Telecom Solutions is seeking dedicated and skilled ... Perform cabling and PBX/phone Moves, Adds, or Changes (MAC) * Perform troubleshooting of network ...

This role encompasses critical pre- and post-implementation responsibilities, including overseeing moves, small-adds, changes, and disconnects (MACDs), coordinating service delivery, managing ...

Meraki Network Engineering Lead

New York, NY · Remote

$103.90K - $143.30K/yr

Ordering and tracking implementation of services (adds/moves/changes) for Supply Chain Solutions (SCS) and Dedicated Transportation Solutions locations. * Managing all remote locations openings ...

IT Technical Support

Sandy, UT · On-site +1

$20.50 - $28/hr

... adds/moves/changes, level II troubleshooting, and being the face of IT globally. Excellent Customer Service skills and must be able to work alone and with remote teams. Education: Degree in Computer ...

Network Engineer III

New York, NY · On-site +1

$180K - $220K/yr

Performing moves, adds, and changes (MACs) for both physical and logical network components Qualifications * 3-4 years of experience in Networking and Cloud technologies * Deep, hands-on knowledge of ...

You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related ...

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Remote Moves Adds Changes information

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How much do remote moves adds changes jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote moves adds changes in the United States is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Moves Adds Changes (MAC) Technician, and why are they important?

To thrive as a Remote MAC Technician, you need a solid understanding of IT infrastructure, network configurations, and troubleshooting, often supported by certifications like CompTIA A+ or Cisco CCNA. Familiarity with remote desktop tools, ticketing systems, and enterprise communication platforms is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills in this role. These capabilities ensure seamless management of IT changes, minimize downtime, and provide excellent support to end users in distributed environments.

What are some common challenges faced by professionals in Remote Moves, Adds, and Changes (MAC) roles, and how can they be addressed?

Professionals in Remote Moves, Adds, and Changes (MAC) roles often face challenges such as coordinating changes across different time zones, ensuring minimal disruption to end users, and managing multiple requests simultaneously. To address these challenges, clear communication with stakeholders, effective use of ticketing systems, and maintaining detailed documentation are essential. Additionally, staying up-to-date with remote access tools and automation can help streamline processes and reduce errors, making remote MAC operations smoother and more efficient.

What are Remote Moves Adds Changes (MAC)?

Remote Moves Adds Changes (MAC) refer to the process of making adjustments to a company's IT infrastructure or telecommunications systems from a remote location. This includes adding new users or devices, moving existing ones, and changing configurations or permissions, all without needing to be physically present. Remote MAC services help organizations adapt quickly to changes, minimize downtime, and ensure business continuity. These tasks are usually handled by IT professionals or managed service providers using secure remote access tools.

What is the difference between Remote Moves Adds Changes vs Remote Network Technician?

AspectRemote Moves Adds ChangesRemote Network Technician
Primary RoleManaging and executing remote network moves, additions, and changesInstalling, troubleshooting, and maintaining network hardware and software remotely
CertificationsNetworking certifications (e.g., CompTIA Network+, Cisco CCNA)Networking certifications (e.g., CompTIA Network+, Cisco CCNA)
Work EnvironmentPrimarily remote, client sites, or data centersPrimarily remote with on-site visits for hardware setup or repairs
Industry UsageTelecommunications, IT services, enterprise networksIT services, telecommunications, enterprise network support

Remote Moves Adds Changes focuses on managing remote network modifications, while Remote Network Technicians handle installation and troubleshooting of network hardware remotely. Both roles require similar certifications and work in related environments, but their core responsibilities differ in scope and daily tasks.

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IT Support Specialist II - Microsoft 365, Intune

Capital Blue Cross

Harrisburg, PA • On-site, Remote

$55.10K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Capital Blue Cross rating

7.7

Company rating: 7.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

173rd of 259 rated insurance


Job description

Position Description
Base pay is influenced by several factors including a candidate's qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future. Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more.
At Capital Blue Cross, we promise to go the extra mile for our team and our community. This promise is at the heart of our culture, and it's why our employees consistently vote us one of the "Best Places to Work in PA."
The IT Support Specialist II provides technical support to the Plan's end user community in the use of available Desktop Services (DS) products, client/server software, application/system upgrades, fax and web solutions. Provides the following support services: assistance in product use, problem resolution, installation of hardware and software, Moves, Adds, Changes (MACs), interface with vendors when necessary. Provide remote or on-site support for desktops, laptops, mobile devices, telephones, printers, video conferencing, asset management systems, tablet devices, and software applications, as required. Provide first and second level technical support to all areas within CBC and its Subsidiaries. Maintain consistent quality and conform to written standards in all manner of work, take an active lead role working on projects, department related task, and help to coordinate team assignments/tasks. Operate in a manner which seeks issue resolution, using data, reporting, and automation. Provides support in areas of monitoring and maintaining systems, applications, assets, and updates often without being requested. Ability to learn new skills and technologies as the business needs require. Ability to operate ITIL based processes and workflows.
Responsibilities and Qualifications
  • Configures, installs, moves and maintains DS hardware and software products (i.e., databases, spreadsheets, project management, word processing, desktop publishing, operating systems, E-mail, desktops, laptops, virtual devices, mobile devices, phones, and printers, etc.). Asset Management - prevent loss/shrinkage of hardware, data, and software assets. Conform to standards and assist with all methods and procedures to assist with asset management. ITIL Management and Administration using various tools and platforms. Maintenance of computer and computer-related systems. Imaging, Deploying, and Troubleshooting, and Updating systems all to department and company standards. Provides technical support to end users in use of available desktop/endpoint products and assists in problem resolution. Interfaces with vendors when necessary. Assisting office and retail workers with the operation of their computer systems and software applications. Testing of computers, hardware and software ensuring that systems are functioning properly. Physical setup of computer and software systems for various applications and programs. Maintenance of computer and computer-related systems. Develop and Maintain Automation of Processes and Procedures on all platforms and systems with purpose of minimizing or eliminating manual tasks. Reporting/Monitoring - consistently reviewing and seeking information to allow for dashboarding, reporting, and analytics of relevant data to assist with department functions, tasks, and responsibilities. Coordination of computer maintenance with other Information Technology professionals.
  • Maintains knowledge of technology through research and attendance at vendor seminars, professional associations, external training, and user group meetings. Training staff and familiarizing them on how to use computer hardware and software systems.
  • Work on automation, data analysis, data reporting, and other tasks which will improve efficiencies. Work to eliminate manual tasks in all aspects of the departments roles and functions.
  • Carrying out other duties as may be requested by management and/or peers delegated Project-level and/or Administrative-level responsibilities.
  • Performs administrative functions to systems and asset management software maintained by Desktop Services. This includes maintaining maintenance schedules, inventory, reports, and patch/release level of the products. Performs key functions related to Asset/Client Server Administration, GPO management via Active Directory, desktop image management, and package distribution to the Desktop infrastructure.
  • Writes and maintains documentation of Desktop Services procedures and knowledge.
  • Conducts research on products available from vendors, prepares recommendations for purchase of products, and maintains good vendor relationships to ensure prompt and accurate problem resolution. Reviews product information from various publications, conferences, seminars, classes, local user group meetings, and online resources.
  • Capable of leading small to medium-sized projects with the Desktop Services Unit.

Skills:
  • Demonstrated expertise in administration and support of Microsoft Intune and Microsoft 365 environments.
  • Proficient in managing Microsoft Autopilot, policy configuration, remediation processes, endpoint security, mobile device management, compliance initiatives, and overall system configuration.
  • Experienced in the management and administration of Microsoft Office applications.
  • Skilled in deploying software through Microsoft Intune, with comprehensive knowledge of software packaging procedures.
  • Technical understanding and 5 years' work experience in the configuration, setup, testing, and deployment of desktop hardware to include: desktops, tablets, laptops, desktop and network printers, tablets, and miscellaneous peripheral equipment installed within the Plan.
  • Ability to communicate effectively and professionally both verbally and in writing with all levels of internal/external personnel to respond to customer problems and present technical concepts to audiences of all levels.
  • Demonstrates strong analytical and problem-solving skills in a desktop support environment to accurately and efficiently identify, analyze, troubleshoot, and respond to complex problems while supporting customers.
  • Ability to prioritize and complete assignments independently, meet deadlines, and manage multiple changing priorities in a dynamic work environment.
  • Ability to be flexible and react appropriately to changing job assignments, work hours, work environments and work locations.
  • Consistently demonstrates a positive and supportive attitude with both internal and external users in order to provide 2nd level technical support in the use of desktop support products.
  • Technical understanding and 1 year work experience with Microsoft Windows sysprep.
  • Technical understanding and 1 year work experience administering Windows Group Policy (GPO).

Knowledge:
  • Reporting and Power BI Knowledge - ability to gather data, analyze, and report data relevant to supporting Desktop Services.
  • Scripting / Automation - ability to create scripts/code to automate tasks and functions.
  • Familiar with the CBC business environment and organizational functions in order to effectively support end user requirements.

Experience:
  • Minimum 5 years desktop support experience, a Bachelor's degree or two years post-secondary education, or 4 years equivalent experience and education in lieu of a degree.
  • Five years of technical experience with a range of desktop software (Windows 11+, Microsoft 365, Microsoft Intune, Microsoft Defender, ServiceNow (ITIL), Oracle, Virtual Systems, SCCM, cloud platforms) and company-deployed desktop or mobile hardware.

Location:
  • Position requires onsite work 2 days a week in Harrisburg, PA.

About Us
We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues, and be encouraged to volunteer in your community. We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career.
And by doing your best, you'll help us live our mission of improving the health and well-being of our members and the communities in which they live.

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