ZipRecruiter

Log In

1

Independent Contractor Qts Data Centers Jobs (NOW HIRING)

QTS Realty Trust, Inc.

Data Owner

Overland Park, KS · On-site

QTS Data Centers is seeking a Data Owner to work from our Overland Park, KS office location. QTS' Data Owner is accountable for data governance, data quality, and data lifecycle standards within an ...

QTS Data Centers

Site Services Technician I

Warsaw, VA · On-site

$19 - $26/hr

This role requires on-site work hours to support a 24X7X365 data center environment and is not ... Keep current all necessary licenses, permits and certifications required by QTS procedures. * Drive ...

next page

Showing results 1-20

All JobsIndependent Contractor Qts Data Centers Jobs

Independent Contractor Qts Data Centers information

See salary details

$35

$67

$84

How much do independent contractor qts data centers jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for independent contractor qts data centers in the United States is $67.61, according to ZipRecruiter salary data. Most workers in this role earn between $59.86 and $76.68 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an independent contractor at QTS Data Centers?

To thrive as an Independent Contractor at QTS Data Centers, you generally need experience in data center operations, infrastructure management, and a relevant technical background such as IT, electrical, or mechanical systems. Familiarity with data center management tools, building management systems (BMS), and relevant certifications like CompTIA, BICSI, or OSHA safety training is often required. Strong problem-solving abilities, self-motivation, and effective communication skills help contractors excel in dynamic environments and coordinate with onsite teams. These skills and qualifications are crucial for ensuring reliable facility operations, maintaining uptime, and meeting client expectations in a mission-critical setting.

What are typical challenges faced by independent contractors working with QTS Data Centers, and how can they be managed?

Independent Contractors at QTS Data Centers often navigate challenges such as adapting to strict security protocols, meeting tight project deadlines, and coordinating with various internal teams. Success in this role requires clear communication, flexibility, and a strong understanding of data center operations. Building relationships with on-site staff and staying updated on compliance requirements can help contractors deliver quality results and maintain ongoing opportunities with QTS.

What is an independent contractor at QTS Data Centers?

Independent contractors at QTS Data Centers are self-employed professionals or businesses engaged on a contract basis to provide specialized services or expertise, rather than being traditional employees. They may work in areas such as IT support, facility maintenance, construction, or project management within QTS data center operations. Contractors are responsible for their own taxes, benefits, and insurance, and typically work for a set duration or specific project. Their flexible arrangements allow QTS to scale their workforce based on project needs and specialized requirements, while contractors gain the opportunity to work with a leading data center provider.

What is the difference between Independent Contractor Qts Data Centers vs Data Center Technician?

AspectIndependent Contractor Qts Data CentersData Center Technician
CredentialsVaries; often self-certified or with industry-specific certificationsTypically requires certifications like CompTIA Server+, Cisco CCNA, or Data Center certifications
Work EnvironmentContract-based, flexible hours, often on-site or remoteFull-time or part-time, on-site in data centers
Employer/Industry UsageHired by data center companies or clients for specific projectsEmployed directly by data center facilities or managed service providers
Common Search/ComparisonOften compared for contract work vs full-time rolesCompared for operational roles in data centers

Independent Contractor Qts Data Centers typically work on a contractual basis with flexible hours and varied credentials, while Data Center Technicians are usually employed full-time with industry certifications and consistent on-site responsibilities. Both roles are essential in data center operations but differ mainly in employment structure and certification requirements.

More about Independent Contractor Qts Data Centers jobs
What cities are hiring for Independent Contractor Qts Data Centers jobs? Cities with the most Independent Contractor Qts Data Centers job openings:
What are the most commonly searched types of Qts Data Centers jobs? The most popular types of Qts Data Centers jobs are:
What states have the most Independent Contractor Qts Data Centers jobs? States with the most job openings for Independent Contractor Qts Data Centers jobs include:
What job categories do people searching Independent Contractor Qts Data Centers jobs look for? The top searched job categories for Independent Contractor Qts Data Centers jobs are:
Independent Contractor Qts Data Centers jobs near you
Infographic showing various Independent Contractor Qts Data Centers job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $140,621 per year, or $67.6 per hour.

Technical Customer Service Representative - SUN - THURS - 3rd Shift

QTS Data Centers

Suwanee, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR)

It's exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.

And we'd like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

  • Roth and Traditional 401(k) matching contributions with immediate vesting
  • Every employee is bonus or commission eligible
  • Generous PTO, Paid Volunteer Days Plus Floating Holidays
  • Stock Purchase Plan (SPP)
  • 11 paid Holidays Annually/Holiday compensation when worked
  • Pet and Legal Insurance
  • Q-Rest Sabbatical Program
  • Q-Anniversary Service Award Program
  • Parental Leave for primary and secondary caregivers
  • Military Benefits Package
  • QTS Charitable Matching Gift Program
  • QTS Scholarship for Employee Dependents
  • QTS Crisis Fund
  • Wellness Program
  • Tuition Reimbursement Program

Who We Are:

It's exciting, to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are:

You have a strong commitment to meeting customer needs and improving their experience. You will bring your expertise in navigating technical challenges and bring a natural curiosity to continue learning and innovating.

The Impact You Will Have:

As an Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR) you will be primarily responsible for managing the phone queue, projecting a professional company image through phone interaction, monitoring the alarm board, managing tickets in the Incident Management System, and troubleshooting technical requests. You will resolve unique network and system-related challenges which will promote growth your skill sets.

Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities.

The Operations Support Center is a 24/7/365 organization, which means the position requires shift work. The OSC staffs for business needs; therefore, your shift could change. This team is currently hiring for multiple shifts:

  • First Shift: 8 AM - 5 PM, days vary
  • Second Shift: 4 PM - 1 AM, days vary
  • Third Shift: Midnight - 9 AM, days vary

What You Will Do:

  • Provide tier 1 technical support to troubleshoot customer/employee issues.
  • Answer phones and respond to customer/employee requests.
  • Respond to internal Helpdesk support tickets.
  • Respond to alarms and take appropriate action to correct the problem or escalate based upon Operations Service Center policy.
  • Provide resolution or escalation for incidents as required by QTS Service Level Agreements.
  • Conduct basic troubleshooting and provide detailed notes when escalation is required.
  • Thorough understanding of QTS products and services; strong familiarity with respective service catalogs.
  • Identify opportunities for value-added process improvement.
  • Accountable for the status of created tickets, follow-through, resolution, and closure.
  • Create tickets in the Incident Management System (IMS) application for all incoming requests and escalate issues according to priority and type.
  • Follow up with customer inquiries not immediately resolved.
  • Consistently escalate issues to the appropriate party.
  • Consistent accurate judgment on ticket priority.
  • Consistent thorough understanding of requests and attention to detail (reassignment counts).
  • Accountable for the status of created tickets, follow-through, resolution, and closure.
  • Follow up with non-operations departments to close out aging tickets.
  • Ensure that the 15/30 process is utilized for critical/high tickets with OSC engineers.

What You Will Need to be Successful:

  • One or more years of IT experience in a customer-focused role (Helpdesk, Application or Service Desk support). Two or more years preferred.
  • One or more of the following certifications: CompTIA A+, CompTIA Network, CompTIA Security+ Certification, Microsoft 365 Certified: Fundamentals Certification, Microsoft Office Specialist Certification.
  • Associate's degree in computer science, cyber security, management information systems, or other related field or equivalent professional experience.
  • Experienced with or willing to learn the required software applications, ServiceNow, etc.
  • Competent in Microsoft Office Suite.
  • Knowledge of a broad array of systems and software troubleshooting is preferred.
  • Foundational knowledge of the OSI model, routing and switching technologies, Domain Name Services (DNS), firewall technologies and active directory.
  • US Citizenship for this position is required by law due to federal customer contracts.

The Skills to Get You There:

  • Ability to make reliable decisions during high-pressure situations.
  • Excellent verbal, written and listening skills along with the ability to take accurate notes.
  • Strong customer care and customer satisfaction capabilities.
  • Able to maintain a sense of urgency.
  • Strong analytical and critical thinking skills.
  • Ability to work independently as well being a strong team player.
  • Must be capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor.
  • Ability to work with frequent interruptions and refocus quickly.

The Perks (and these are just a few!):

  • QRest Sabbatical.
  • Employee Stock Purchase.
  • QTS scholarship for dependents.
  • Eagle Club award trip eligibility.
  • Paid volunteer days.
  • Tuition assistance, parental leave and military leave assistance.

Total Rewards:

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment

Apply