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Data Center Support Engineer Jobs (NOW HIRING)

Atlantic.Net

Data Center Support Technician

Orlando, FL · On-site

Net as a Data Center Support Technician Where Critical Thinking, Teamwork, and Customer Experience Drive Success! Are you a problem-solver who thrives on tackling technical challenges? Do you excel ...

Atlantic.Net

Data Center Support Technician

Orlando, FL · On-site

Net as a Data Center Support Technician - Where Critical Thinking, Teamwork, and Customer Experience Drive Success! Are you a problem-solver who thrives on tackling technical challenges? Do you excel ...

H5 Data Centers

Data Center Support Technician

Tampa, FL · On-site

$23 - $28/hr

Position Summary The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers' facility. They oversee the physical security operations ensuring the ...

Oracle

Data Center Manager - Data Center Support

Abilene, TX · On-site

$161K/yr

Collaborating and working effectively with best in class architects, engineers, product management ... Data Center day to day support operations in 7/24 mission critical environment * Installation ...

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All JobsData Center Support Engineer Jobs

Data Center Support Engineer information

See salary details

$51.5K

$147.5K

$197K

How much do data center support engineer jobs pay per year?

As of Jun 9, 2026, the average yearly pay for data center support engineer in the United States is $147,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $196,000.00 per year, depending on experience, location, and employer.

What is the difference between Data Center Support Engineer vs Network Support Technician?

AspectData Center Support EngineerNetwork Support Technician
CertificationsCompTIA Server+, Cisco CCNA, Data Center certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, hardware troubleshootingNetwork operations centers, client sites, network troubleshooting
Primary ResponsibilitiesServer maintenance, hardware setup, troubleshooting data center infrastructureNetwork setup, troubleshooting connectivity issues, network hardware support

The main difference between a Data Center Support Engineer and a Network Support Technician lies in their focus areas. Data Center Support Engineers primarily handle server hardware, data center infrastructure, and related hardware troubleshooting, often working within data centers. Network Support Technicians focus on network connectivity, configuration, and troubleshooting network hardware and protocols. Both roles require certifications like CompTIA or Cisco, but Data Center Support Engineers typically have more specialized data center certifications. Understanding these distinctions helps employers and job seekers identify the right role based on skills and work environment.

What are the key skills and qualifications needed to thrive as a Data Center Support Engineer, and why are they important?

To thrive as a Data Center Support Engineer, you generally need a solid understanding of computer hardware, networking fundamentals, and server administration, often supported by a degree in IT or related certifications. Familiarity with ticketing systems, monitoring tools like Nagios or SolarWinds, and hardware diagnostic equipment is common. Strong problem-solving abilities, attention to detail, and effective communication skills help you address technical issues and collaborate with cross-functional teams. These skills ensure reliable data center operations, minimize downtime, and support mission-critical business processes.

What does a Data Center Support Engineer do?

A Data Center Support Engineer is responsible for maintaining and troubleshooting the IT infrastructure within a data center. Their duties typically include monitoring system performance, ensuring network connectivity, performing hardware installations and repairs, and responding to technical issues to minimize downtime. They also work to ensure the security and efficient operation of servers, storage, and networking equipment. Additionally, they may assist with software updates, system backups, and documentation of processes. This role is vital for keeping data centers running smoothly and ensuring reliable service for clients.

What are some common challenges faced by Data Center Support Engineers, and how can they be overcome?

Data Center Support Engineers often encounter challenges such as responding to urgent hardware failures, managing complex cabling systems, and ensuring minimal downtime during maintenance or upgrades. These situations require strong troubleshooting skills, attention to detail, and effective communication with both internal teams and external vendors. Staying organized, following established protocols, and proactively monitoring systems can help address these challenges and contribute to a reliable data center environment.
What states have the most Data Center Support Engineer jobs? States with the most job openings for Data Center Support Engineer jobs include:
Data Center Support Engineer jobs near you
Infographic showing various Data Center Support Engineer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 46% Full Time, 52% Part Time, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $147,461 per year, or $70.9 per hour.
Data Center Support

Data Center Support

The NPD Group, Inc.

Port Washington, NY

Full-time

Posted 4 days ago

Job description

Company Description

The world around us is changing. Retail is in a state of major transition, and consumers have more options than ever. As a leading provider of global information and advisory services, NPD is at the forefront of helping our clients, the world's biggest brands and retailers understand and profit from these changes. 

Since 1966, we have been helping businesses track industry trends and understand their customers in order to get the right products in the right places for the right people at the right prices. We serve more than a dozen industries including consumer electronics, entertainment, fashion, food / foodservice, toys, video games, and more. 

We want to lead manufacturers and retailers on collaborating via the effective use of our information in line reviews and joint business planning. 

Job Description

We are seeking a Data Center Engineer for a 24x7 support of 600 + multi-vendor, global server environment (Windows and Linux), enterprise backups, and data center monitoring in our Port Washington headquarters and global offices. We seek candidates who possess a broad set of technology skills across many areas associated with Microsoft technologies, Linux, VMWare, Network Operations, PC Help Desk and Enterprise Technology. The individual must demonstrate the ability to monitor NPD's high availability infrastructure while performing assigned tasks and daily operational duties.

As part of a global team your responsibilities will include: 


Responsible for proactive monitoring of physical and virtual server environment within our data centers as well as global locations. 

Perform execution of enterprise backups and restores. Maintain policies across physical and virtual media pools.

Responsible for monitoring data center environmental conditions (HVACs, PDUs, UPS, generators), and addressing system alarms across the global infrastructure. 

Responsible for racking and stacking of servers and related devices. Also responsible for cable management of systems and decommissioning of retired hardware.

Demonstrate the ability to follow SOP and provide escalation to engineering teams or senior management when required.

Provide level 1 engineering and operational support for NPD's clients and end users during off-hours and weekends.


Qualifications

Technical Qualifications:

Solid knowledge of MS platforms (MS Office, Windows 7, 2003, 2008, 2012). Familiarity of MS Exchange, SharePoint and Linux/UNIX platforms is a plus.

Understanding of Active Directory, DNS/DHCP and computing hardware.

Understanding of networking concepts relating to devices, functionality and topologies (TCP/IP, UDP, SNMP, FTP, HTTP, SMTP, VLAN).

Understanding of ITIL methodology, Change control, Incident and problem management.

Understanding of SAN/storage platforms (Fibre Channel, Brocade, IBM, HP storage frames)

Experience with tape backup and restore technologies (Data Protector, StoreOnce, Backup Exec, Enterprise Vault, NetBackup).

Experience with racking server hardware (HP, Dell) and cable management of systems.

Experience with HP (12000, 5800, 5900, 5100, 3800 series) and Cisco (2900, 3600, 6500 series) network switches. 

Knowledge of file share, access provisioning, NTFS permissions, etc. 

Knowledge of remote troubleshooting tools like WebEx, DameWare, RDP, ping, nslookup, tracert, etc. 

Knowledge of enterprise tools such as SolarWinds, ManageEngine, HP Insight Manager (SIM), DRAC, iLO, SecurityManager, etc.


Business and Communication:

Ability to multi-tasks and work with various technical teams simultaneously.

Demonstrates excellent troubleshooting and problem research skills.

Ability to interface effectively via phone or email with both technical and non-technical users.

Demonstrates strong written and verbal communication skills.

Flexibility to work extended shifts and attend training sessions outside scheduled hours.

Education and Experience:

3-5 years IT experience in a business environment.

1-3 years' experience working in a Data Center or NOC is preferred.

BA/BS in related field or equivalent work experience.


Additional Information

*NPD is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER.

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