Data Center Support Engineer Jobs (NOW HIRING)

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Overview

Responsibilities

• Perform server, storage, and network equipment installations, removals, upgrades, and relocations.
• Execute rack and stack activities, including rail installations, hardware mounting, and equipment positioning.
• Install, route, terminate, and manage structured copper and fiber cabling.
• Perform patching, labeling, and cable management in accordance with established standards and documentation requirements.
• Validate power connections, PDU assignments, and equipment readiness prior to deployment.
• Conduct hardware inspections and perform basic troubleshooting and diagnostics on servers, network devices, and supporting infrastructure.
• Support hardware refresh initiatives, equipment lifecycle management, and technology deployment projects.
• Maintain accurate inventory records, asset tracking, rack elevations, and deployment documentation.
• Follow established data center safety standards, operational procedures, and change management processes.
• Collaborate with engineering, project management, and operational teams to execute work efficiently and accurately.

• Assess current workflows and operational processes to identify opportunities for continuous improvement.
• Reduce manual effort by developing standardized procedures, documentation, and repeatable processes.
• Identify opportunities to automate routine activities and improve overall operational efficiency.
• Analyze current environments and recommend improvements that increase productivity, scalability, and service quality.
• Implement best practices that simplify work management and improve cross-functional collaboration.
• Drive initiatives that enable the team to work smarter by leveraging existing technologies and optimizing workflows.

• Utilize Microsoft SharePoint, Teams, and the broader Microsoft application suite to centralize information, improve communication, and streamline work management.
• Design and implement shared repositories, workflows, dashboards, documentation libraries, and tracking mechanisms that improve visibility and operational efficiency.
• Recommend and implement solutions that better leverage existing Microsoft technologies to simplify processes and eliminate redundant activities.
• Partner with leadership and operational teams to establish scalable methods for managing tasks, documentation, reporting, and knowledge sharing.

Requirements

• 8+ years of hands-on experience supporting enterprise or colocation data center environments.
• Demonstrated experience performing rack and stack activities, server deployments, structured cabling, and physical infrastructure support.
• Strong understanding of server hardware, rail systems, power distribution, and data center operational standards.
• Experience with hardware deployments, decommissions, inventory management, and asset tracking.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work independently and effectively in fast-paced production environments.
• Strong organizational skills and attention to detail.
• Ability to lift and move equipment and work in physically demanding data center environments.

• Experience implementing process improvements and driving operational efficiencies within data center environments.
• Experience with scripting or automation technologies such as PowerShell, Python, or similar tools.
• Experience with DCIM platforms, asset management systems, and infrastructure monitoring tools.
• Advanced proficiency with Microsoft SharePoint, Microsoft Teams, and Microsoft 365 applications.
• Experience designing collaborative workflows, documentation repositories, dashboards, or process management solutions within the Microsoft ecosystem.
• Demonstrated ability to challenge existing processes and implement practical solutions that improve team effectiveness and reduce manual effort.

• Hands-On Technical Execution.
• Continuous Improvement Mindset.
• Process Optimization and Automation.
• Operational Excellence.
• Critical Thinking and Problem Solving.
• Collaboration and Communication.
• Technology Adoption and Enablement.
• Organization and Attention to Detail.
• Customer Focus.
• Ownership and Accountability.

• Accuracy and quality of deployments and installations.
• Reduction of manual processes and operational inefficiencies.
• Improved workflow standardization and repeatability.
• Increased utilization of Microsoft collaboration and productivity tools.
• Accuracy of inventory and documentation management.
• Team productivity and operational efficiency improvements.
• Customer satisfaction and service delivery excellence.

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