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Data Center Support Engineer Jobs in Virginia (NOW HIRING)

Position Summary The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers' facility. They oversee the physical security operations ensuring the ...

Operations Center Support Engineer

Chantilly, VA ยท On-site

$71K - $97K/yr

They are seeking an Operations Center Support Engineer to support a dynamic program with a US Government customer, focusing on systems engineering and integration across various projects. The role ...

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Job Summary Kickstart Your Career in the Data Center Industry! Looking for a stable, hands-on job with great pay and growth potential? We're hiring Warehouse Associates to support day-to-day ...

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Job Summary Kickstart Your Career in the Data Center Industry! Looking for a stable, hands-on job with great pay and growth potential? We're hiring Warehouse Associates to support day-to-day ...

New

Be Seen First

Job Summary Kickstart Your Career in the Data Center Industry! Looking for a stable, hands-on job with great pay and growth potential? We're hiring Warehouse Associates to support day-to-day ...

SAIC is looking for an Operation Center Systems Engineer to support a highly dynamic and growing program with one of our US Government customers. You will be a part of a large multi-year contract ...

... technical support to Flexential customers and resources. A solid understanding of Facilities ... Comfortable with following ERP and Escalating to engineering staff in a fast-paced data center ...

SAIC is looking for an Operation Center Systems Engineer to support a highly dynamic and growing program with one of our US Government customers. You will be a part of a large multi-year contract ...

... technical support to Flexential customers and resources. A solid understanding of Facilities ... Comfortable with following ERP and Escalating to engineering staff in a fast-paced data center ...

Join our growing team supporting customer missions as a Data Center Engineer in McLean, Virginia . IT Systems Hosting and M&E Management * Optimize IT system hosting while effectively monitoring M&E ...

Join our growing team supporting customer missions as a Data Center Engineer in McLean, Virginia . Responsibilities IT Systems Hosting and M&E Management * Optimize IT system hosting while ...

BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA ... Provide data center support where appropriate. Oversee daily shift activities and document in ...

Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Chief Engineer will be responsible for managing small-to-medium large impact projects from ...

Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Chief Engineer will be responsible for managing small-to-medium large impact projects from ...

Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Chief Engineer will be responsible for managing small-to-medium large impact projects from ...

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Data Center Support Engineer information

See Virginia salary details

$51.1K

$146.2K

$195.3K

How much do data center support engineer jobs pay per year?

As of Jun 14, 2026, the average yearly pay for data center support engineer in Virginia is $146,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,300.00 and $194,300.00 per year, depending on experience, location, and employer.

What is the difference between Data Center Support Engineer vs Network Support Technician?

AspectData Center Support EngineerNetwork Support Technician
CertificationsCompTIA Server+, Cisco CCNA, Data Center certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, hardware troubleshootingNetwork operations centers, client sites, network troubleshooting
Primary ResponsibilitiesServer maintenance, hardware setup, troubleshooting data center infrastructureNetwork setup, troubleshooting connectivity issues, network hardware support

The main difference between a Data Center Support Engineer and a Network Support Technician lies in their focus areas. Data Center Support Engineers primarily handle server hardware, data center infrastructure, and related hardware troubleshooting, often working within data centers. Network Support Technicians focus on network connectivity, configuration, and troubleshooting network hardware and protocols. Both roles require certifications like CompTIA or Cisco, but Data Center Support Engineers typically have more specialized data center certifications. Understanding these distinctions helps employers and job seekers identify the right role based on skills and work environment.

What are the key skills and qualifications needed to thrive as a Data Center Support Engineer, and why are they important?

To thrive as a Data Center Support Engineer, you generally need a solid understanding of computer hardware, networking fundamentals, and server administration, often supported by a degree in IT or related certifications. Familiarity with ticketing systems, monitoring tools like Nagios or SolarWinds, and hardware diagnostic equipment is common. Strong problem-solving abilities, attention to detail, and effective communication skills help you address technical issues and collaborate with cross-functional teams. These skills ensure reliable data center operations, minimize downtime, and support mission-critical business processes.

What does a Data Center Support Engineer do?

A Data Center Support Engineer is responsible for maintaining and troubleshooting the IT infrastructure within a data center. Their duties typically include monitoring system performance, ensuring network connectivity, performing hardware installations and repairs, and responding to technical issues to minimize downtime. They also work to ensure the security and efficient operation of servers, storage, and networking equipment. Additionally, they may assist with software updates, system backups, and documentation of processes. This role is vital for keeping data centers running smoothly and ensuring reliable service for clients.

What are some common challenges faced by Data Center Support Engineers, and how can they be overcome?

Data Center Support Engineers often encounter challenges such as responding to urgent hardware failures, managing complex cabling systems, and ensuring minimal downtime during maintenance or upgrades. These situations require strong troubleshooting skills, attention to detail, and effective communication with both internal teams and external vendors. Staying organized, following established protocols, and proactively monitoring systems can help address these challenges and contribute to a reliable data center environment.
Data Center Support Technician

Data Center Support Technician

H5 Data Centers

Ashburn, VA โ€ข On-site

$26 - $32/hr

Full-time

Posted 18 days ago


Job description

Position Summary

The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centersโ€™ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.

Essential Job Functions

  1. Responsible for all aspects of physical security at the data center
    1. Video surveillance
    2. Access control administration
    3. Processing access requests
    4. Regular patrols
    5. Security policy enforcement
    6. Incident response
  2. Customer Support
    1. Primary point of contact for customer requests via phone, e-mail, and portal
    2. Processing requests and engage with subject matter experts as appropriate
    3. Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLAโ€™s
    4. Provide escort duties for H5 Telcoโ€™s and vendors as well as customer vendors
    5. Perform basic remote hand support duties on behalf of customers
    6. Primary focal point for incident management and escalations
  3. Facility Monitoring
    1. Monitor the health of building critical systems via BMS and visual inspection
      1. Power
      2. Cooling
      3. Fire systems
    2. Monitor the health of access control, camera surveillance and perimeter intrusion
    3. Monitor the health of critical IT systems
      1. Networks
      2. Servers
    4. Perform incident coordination on the event of significant incidents
      1. Initial response and dispatch of vendors
      2. Escalate to senior management
      3. Set up crisis ridge (if appropriate)
      4. Sent our advisories
      5. Coordinate restoration with on-site personnel

Qualifications

Education:

  1. Minimum two (2) year college degree preferred

Experience:

  1. Excellent interpersonal and communication skills (written and oral)
  2. Familiar with physical security protocols
  3. Customer service experience
  4. IT system qualifications will be required if not already certified

Skills and Abilities

  1. Competent in the use of Windows, MAC and IOS systems
  2. Organization and time management skills
  3. Must be a self-starter, able to work in a fast paced constantly changing environment
  4. Ability to work well in a team environment or independently with minimal supervision
  5. Comprehensive understanding of data center best practices is a bonus