ZipRecruiter

Log In

2

Remote Medical Call Center Jobs in Riverside, CA

previous page

Showing results 41-60

All JobsMedical Call Center JobsRemote Medical Call Center JobsRemote Medical Call Center Jobs in Riverside, CA

Remote Medical Call Center information

See Riverside, CA salary details

$10

$19

$29

How much do remote medical call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote medical call center in Riverside, CA is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.92 per hour, depending on experience, location, and employer.

What is a remote medical call center?

A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.

What are the key skills and qualifications needed to thrive in the remote medical call center position?

To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.

What are some common challenges faced by remote medical call center agents, and how are they addressed?

Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.

What are popular job titles related to Remote Medical Call Center jobs in Riverside, CA?

For Remote Medical Call Center jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Medical Call Center jobs in Riverside, CA look for?

The top searched job categories for Remote Medical Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Medical Call Center jobs?

Cities near Riverside, CA with the most Remote Medical Call Center job openings:

Remote Medical Call Center jobs near you
Infographic showing various Remote Medical Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,635 per year, or $19.1 per hour.

Remote Licensed Professional Clinical Counselor (LPCC) - Telehealth Specialist

Center Line Medical Health Center

Irvine, CA • Remote

Full-time

Posted 3 days ago

New

Job description

Position Overview

The Center Line Medical Health Center is seeking a dedicated and skilled Remote Licensed Professional Clinical Counselor (LPCC) to expand our telehealth services. This full-time position allows you to deliver high-quality mental health care to patients through our innovative online platform. As an LPCC, you will have the flexibility to manage your own schedule and control your patient load, creating a personalized work environment tailored to your professional preferences.

About the Organization

Center Line Medical Health Center is committed to enhancing mental wellness in our community through accessible telehealth services. Our focus is on providing compassionate care using state-of-the-art technology to ensure positive patient outcomes. Based in Irvine, California, our outpatient facility has embraced the telehealth model, enabling us to serve a diverse range of clients while fostering a strong sense of community among our providers.

Work Environment

This role is entirely remote, allowing you to work from the comfort of your own home while maintaining access to a collaborative and supportive peer network. Our all-in-one digital platform facilitates seamless communication with colleagues and provides a forum for sharing insights and advice with over 10,000 therapists across the national network.

Key Responsibilities
  • Evaluate and assess patients' mental health needs using evidence-based practices, focusing on low acuity adults.
  • Develop tailored treatment plans utilizing your expertise and clinical judgment to address conditions such as anxiety, depression, ADHD, OCD, and relationship issues.
  • Engage with clients through various communication methods, including video calls, audio messaging, and secure online journaling, leveraging the capabilities of our digital platform.
  • Monitor patients' progress and adapt treatment plans accordingly, employing tools for goal setting and tracking.
  • Participate in ongoing professional development and training to stay current with best practices in mental health care.
Patient Population / Client Focus

The ideal candidate will work primarily with stable, low-acuity adults experiencing a range of mental health challenges. Our patient demographics include individuals dealing with common issues such as anxiety, depression, and relationship difficulties, allowing you to focus on providing effective, tailored interventions in a supportive setting. Importantly, the absence of severe mental health cases or children in our roster ensures a more streamlined approach to care.

Qualifications
  • A Master’s Degree or Doctorate in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Current and valid LPCC licensing with no disciplinary actions.
  • A reliable internet connection and a PC or laptop capable of handling telehealth applications (tablets are not supported).
Preferred Experience
  • Experience in telehealth or online counseling is highly desirable.
  • Previous work with low acuity mental health populations is a plus.
  • Proficiency in using digital communication tools and telehealth platforms for effective patient engagement.
Compensation and Benefits

The compensation for this full-time LPCC role ranges between USD 52,000 and 70,000 annually, depending on your experience and qualifications. In addition to a competitive salary, full-time counselors receive a monthly healthcare stipend to support personal well-being.

Career Growth Opportunities

At Center Line Medical Health Center, we value professional growth and provide ongoing training and development opportunities to enhance your skills and expand your expertise. The diverse and collaborative nature of our practice fosters an environment where you can explore specialized areas of interest within mental health counseling and take your career to the next level.

Why Join Our Team

If you are a licensed counselor seeking a dynamic and flexible work environment where you can genuinely make a difference, we invite you to apply today. By joining our team, you will have the opportunity to work with engaged clients, utilize cutting-edge technology, and collaborate with a network of professionals committed to advancing mental health care.

Application Information

If you are enthusiastic about providing exceptional mental health services in a remote setting, we encourage you to submit your application. Join us at Center Line Medical Health Center and become a part of a passionate team dedicated to improving the lives of our clients.

Apply