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Remote Manufacturing Technical Support Jobs in Texas

Atlas Copco

Technical Site Specialist

Austin, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the ... Experience: 3-5 years in a production environment with manufacturing automation, assembly tooling ...

Axon

Sr Software Technical Account Manager I

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Demonstrated ability to provide remote technical support across both hardware and software, including troubleshooting device connectivity, configuration, firmware, applications, and user workflows.

New

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

The ideal candidate combines strong technical troubleshooting skills with an understanding of ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

Harris

(Remote) Support Analyst

Allen, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

New

Owens Corning

Field Technical Specialist

Austin, TX · Remote

As a Field Technical Specialist , you will serve as a key field-based technical resource supporting ... Remote (National Role; supporting East or West Region) Travel: Up to or greater than 75%, including ...

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Support Analyst

Allen, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

New

Eaton

Technical Sales Engineer

Houston, TX · On-site +1

$127K - $191K/yr

  • Medical

  • Retirement

This is a remote position based in the Houston, TX area. Travel up to 40% will be required ... This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap ...

WME Express

Autonomous Vehicle Remote Operator

Austin, TX · On-site +1

$24 - $25/hr

Remote Assistance Onsite Operator Location: Austin, TX ( Onsite ) Pay: $24.00-$25.00 per hour Job ... If you have experience in dispatch, technical support, fleet operations, systems monitoring, or a ...

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All JobsManufacturing Technical Support JobsRemote Manufacturing Technical Support JobsRemote Manufacturing Technical Support Jobs in Texas

Remote Manufacturing Technical Support information

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Texas?

For Remote Manufacturing Technical Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Manufacturing Technical Support jobs in Texas look for?

The top searched job categories for Remote Manufacturing Technical Support jobs in Texas are:

What cities in Texas are hiring for Remote Manufacturing Technical Support jobs?

Cities in Texas with the most Remote Manufacturing Technical Support job openings:

Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Site Specialist

Atlas Copco

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

83rd of 490 rated machine equipment manufacturers

Job description

Your role
At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we're looking for dynamic individuals who want to be part of that journey
Are you our next Subject Matter Expert?
We are seeking a dynamic Subject Matter Expert (SME) to represent the Atlas Copco brand onsite at our customer, Tesla. In this pivotal role, you will engage directly with our customer to optimize their torque tools and fastening equipment, making a tangible impact on their operations
What You'll Do:
  • Be a Brand Ambassador: Interface with our customer to promote Atlas Copco's commitment to excellence in torque tools and fastening solutions.
  • Maintain & Calibrate Tools: Perform preventative maintenance, calibration, and performance checks to ensure tools run at peak efficiency.
  • Troubleshoot & Resolve Issues: Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
  • Repair & Optimize Equipment: Conduct repairs, upgrades, and adjustments to enhance productivity and tool reliability.
  • Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer's network environment, ensuring proper communication with data systems and reporting tools.

You will report directly to the Site Manager and work onsite daily at Tesla's Austin, TX facility. This opening is on 1st shift.
To succeed, you will need
  • Experience: 3-5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
  • Mechanical Aptitude: Strong troubleshooting abilities
  • Customer-Focused: Proven experience in delivering exceptional customer service.
  • Technical Aptitude: Ability to read and comprehend schematics. Proficiency in MS Office, networking, and database systems.
  • Education: High School Diploma or GED.
  • Physical Capability: Ability to lift up to 60 pounds.
In return, we offer
At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:
    • Professional Development: Opportunities for growth, training, and career advancement.
    • Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
    • Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
    • Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
    • Family Support: Paid Maternity & Paternity Leave.
    • Wellness Perks: Gym, Education, and Health Reimbursements.
    • Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

#AIT
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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