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Remote Manufacturing Technical Support Jobs in Texas

Amat

Technical Support Engineer (TSE) MDP

Austin, TX · On-site +1

$96K - $132K/yr

We design, build and service cutting-edge equipment that helps our customers manufacture display ... TSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems ...

ASR International Corporation

Senior Technical Writer

TX · On-site +1

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role supports technical writing, product research, data validation, Item Purchase Description ... This is a remote position. Responsibilities: * Create, update, and maintain Item Purchase ...

SMC Region USC

Sales Support Specialist

Houston, TX · On-site +1

$21.50 - $29.25/hr

About Us At Intelligent Manufacturing, we're helping shape the future of manufacturing through ... You will work closely with Sales Representatives, customers, finance, technical support, and other ...

Sandvik

Sales Support Specialist

Houston, TX · On-site +1

$21.50 - $29.25/hr

About Us At Intelligent Manufacturing, we're helping shape the future of manufacturing through ... You will work closely with Sales Representatives, customers, finance, technical support, and other ...

Atlas Copco

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical Leadership & Manufacturing Support (Approximately 80%) * Diagnose and resolve complex mechanical, electrical, communication, programming, and process-related issues. * Lead root cause ...

ActivTrak

Associate Technical Account Manager

Austin, TX · On-site +1

Our Technical Support team is at the heart of our customer-first approach, dedicated to delivering ... Position is remote within the US * Minimal travel * Limited physical demands This is an incredible ...

Motorola

$75K - $95K/yr

  • Medical

  • Dental

  • Retirement

Provides technical support to field engineers, technicians, and product support personnel who are ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... Manufacturing * Distribution * Industrial Equipment * Engineering * Construction * Healthcare * ...

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All JobsManufacturing Technical Support JobsRemote Manufacturing Technical Support JobsRemote Manufacturing Technical Support Jobs in Texas

Remote Manufacturing Technical Support information

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Texas?

For Remote Manufacturing Technical Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Manufacturing Technical Support jobs in Texas look for?

The top searched job categories for Remote Manufacturing Technical Support jobs in Texas are:

What cities in Texas are hiring for Remote Manufacturing Technical Support jobs?

Cities in Texas with the most Remote Manufacturing Technical Support job openings:

Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Specialist (Water Quality)

Watts

Fort Worth, TX • On-site, Remote

$23 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 12 days ago

Job description

We're Watts. Together, we're reimagining the future of water.
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.
What we do:
For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.
Scope of Position
Under the guidance of the Technical Services Supervisor, the Technical Support Specialist will provide expert product knowledge, technical troubleshooting, and commercial solutions to dealers, wholesalers, retailers, and other business-to-business customers.
This role is remote and is based out of the Fort Worth, TX location.
Primary Job Duties and Responsibilities
  • Provide troubleshooting support for conditioning and filtration products across multiple sales channels.
  • Ensure accurate and prompt resolution of issues by phone and email, escalating concerns internally.
  • Assist customers with the installation and setup of residential and commercial equipment.
  • Enter customer orders, process warranty replacements, and provide post-sales order management support.
  • Use CRM and other software tools to document and manage customer needs and concerns.
  • Be a subject matter expert, offering product recommendations and support to both internal and external customers.
  • Collaborate with customer service and technical support teams within Watts.
  • Participate in continuous improvement initiatives to enhance products and processes.
  • Maintain knowledge of factory processes, tools, materials, and equipment.
  • Model Watts' commitment to quality and customer focus while fulfilling your role as a functional team member.
  • Demonstrate respect for coworkers and uphold Watts' business philosophy.

Required Qualifications
  • An associate degree or higher is preferred.
  • Experience with residential and commercial water filtration and conditioning systems is preferred.
  • Master Water Specialist certification is highly desirable.
  • Technical and mechanical experience in resolving product performance issues.

General Applicable Company Competencies
  • Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
  • Punctuality and dependability.
  • Ability to be flexible and adapt to changing work priorities and stressful conditions.
  • Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
  • Maintain productive and collaborative relationships with other Watts employees.
  • Demonstrate behaviors aligned with Watts values: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions
While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at the Fort Worth location for meetings, trainings, or as otherwise required by Company management.
Physical Requirements
Specific physical abilities required for this position include, but are not limited to:
  • Ability to remain seated at a desk or workstation for extended periods.
  • Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
  • Ability to physically move around the office, organize, or transport files, packages, or other office-related materials.
  • Ability to read documents, use a computer, and perform data entry tasks.
  • Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
  • Ability to operate standard office equipment, including computers, printers, phones, and copiers.
  • Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Pay Range
The expected salary range for this position is $23- 28/hour. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.
Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.
#LI (Remote)
Watts in it for you:
Please note that the following benefits apply only to permanent roles and do not apply to internship roles.
  • Competitive compensation based on your skills, qualifications and experience
  • Comprehensive medical and dental coverage, retirement benefits
  • Family building benefits, including paid maternity/paternity leave
  • 10 paid holidays and Paid Time Off
  • Continued professional development opportunities and educational reimbursement
  • Additional perks such as fitness reimbursements and employee discount programs
  • Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:
At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.
And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.
Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

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