Support regional technical/commercial reviews and senior management meetings with the customer base ... Remote: Employees who are working in Remote roles will work primarily offsite (from home)
Support regional technical/commercial reviews and senior management meetings with the customer base ... Remote: Employees who are working in Remote roles will work primarily offsite (from home)
Remote Veteran Client Services Manager
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Clear path into leadership and management roles * Ongoing training and professional development ... Comfortable working independently in a remote environment * Laptop or computer with camera ...
Remote Veteran Client Services Manager
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This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to ...
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Sales Manager (Remote)
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... and management of their health through continuous care programs like Remote Patient Monitoring and Chronic Care Management. Our team works fervently to anticipate the needs of our patients and ...
... and management of their health through continuous care programs like Remote Patient Monitoring and Chronic Care Management. Our team works fervently to anticipate the needs of our patients and ...
Ability to manage a flexible schedule while staying disciplined and proactive What We Offer: * 100% Remote Work from anywhere with full virtual support * Uncapped Commission & Bonuses Your earning ...
Ability to manage a flexible schedule while staying disciplined and proactive What We Offer: * 100% Remote Work from anywhere with full virtual support * Uncapped Commission & Bonuses Your earning ...
Operating in a fully remote environment, our team is composed of professionals dedicated to ... This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to ...
Operating in a fully remote environment, our team is composed of professionals dedicated to ... This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to ...
Remote Florida Paralegal
Jacksonville, FL · Remote
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S. Equivity is seeking an experienced Florida Paralegal with at least three years of law firm experience to provide remote litigation and case management support to attorneys across Florida. This ...
Quick apply
Remote Florida Paralegal
Jacksonville, FL · Remote
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S. Equivity is seeking an experienced Florida Paralegal with at least three years of law firm experience to provide remote litigation and case management support to attorneys across Florida. This ...
Operating in a fully remote environment, our team is composed of professionals dedicated to ... This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to ...
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Operating in a fully remote environment, our team is composed of professionals dedicated to ... This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to ...
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Commercial Lines Account Manager | Remote
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Commercial Lines Account Manager | Remote
Port Saint Lucie, FL · Remote
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This is a remote position, so the ability to work independently and effectively manage your time is crucial. If you are a motivated and results-driven individual with a passion for sales, we would ...
Remote Sales Professional
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Remote Sales Professional
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Remote Sales Professional
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Remote Management information
What are the key skills and qualifications needed to thrive in Remote Management, and why are they important?
What are some common challenges faced by remote managers, and how can they effectively address them?
What is remote management?
What is the difference between Remote Management vs Remote Customer Support?
| Aspect | Remote Management | Remote Customer Support |
|---|---|---|
| Primary Responsibilities | Overseeing teams, project coordination, strategic planning | Assisting customers, resolving issues, providing product information |
| Required Skills | Leadership, communication, project management | Communication, problem-solving, product knowledge |
| Work Environment | Virtual teams, management platforms | Customer service platforms, chat, email, phone |
| Common Certifications | Project Management Professional (PMP), leadership courses | Customer service certifications, product training |
Remote Management involves overseeing teams and projects remotely, focusing on leadership and strategic planning. Remote Customer Support centers on assisting customers directly, emphasizing communication and problem-solving skills. While both roles are remote and require strong communication, their core responsibilities and skill sets differ significantly.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Pratt & Whitney rating
8.7
Based on 148 frontline employees who took The Breakroom Quiz
12th of 59 rated aerospace companies
Job description
Date Posted:
2026-05-18Country:
United States of AmericaLocation:
US-FL-REMOTEPosition Role Type:
RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.Security Clearance Type:
None/Not RequiredSecurity Clearance Status:
Not RequiredAt RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.
What You Will Do:
We are looking for a Field Support Manager (FSM) located in the southern half of Florida to support the Southern Florida and Caribbean region. The FSM will manage key relationships with strategic customer accounts within this region. They'll be a primary liaison and brand ambassador between the assigned customer base and P&WC providing technical and commercial support, as needed.
To succeed in this role, you will be an experienced professional with strong technical skills in aviation maintenance. The FSM will be a key point of contact for a strategic customer base in the region, so you will also need to have strong customer service/customer relation skills and be comfortable working with competing priorities. The regular hours for this role will be Monday-Friday from 8am-5pm. Additionally, there will be times where after hours and/or weekend coverage is needed to support the business.
Key Responsibilities:
Field Support at P&WC consists of all the activities associated to the successful management of key customers in the assigned region, including technical, commercial and/or logistical support requirements.
More specifically, in this role you may:
Act as a single point of contact for the strategic customers in the region.
Act as a liaison between the customer base and other areas of the business.
Own, maintain and drive resolutions to engine-related “aircraft-on-ground” situations.
Support regional technical/commercial reviews and senior management meetings with the customer base.
Support other P&WC business units that manage customer accounts and events within the region.
Support Entry-into-Service (EIS) activities.
Provide input on new contract proposals for customers within the assigned region.
Help to define strategies to drive service level improvements.
Collect engine operational data and provide first line feedback to P&WC Program groups of operating problems, customer perceptions and needs.
Provide on-site assistance and solutions for all technical, commercial, and operational problems encountered, working in partnership with the appropriate departments within P&WC.
Visit and cultivate relationships with key customers in the assigned region through routine contact.
Provide back-up support for customers in other adjoining regions, as needed.
Qualifications You Must Have:
An Advanced Degree in a related field with a minimum of 5 years of aerospace experience in MRO management and/or aerospace technical experience, OR a Bachelor's Degree and a minimum of 8 years of prior relevant experience, OR in lieu of a degree a minimum of 12 years of prior relevant experience
Active US Driver’s License and Passport
Qualifications We Prefer:
8+ years direct customer-facing experience.
Previous experience in aviation maintenance, engineering, or other relevant technical positions within the aerospace industry
Demonstrated leadership in customer account management and capable of communicating at all levels within an organization.
Proficient technical knowledge of P&WC’s engine portfolio.
Computer Systems: CRM; SAP; Microsoft Office proficiency preferred
Additional Information:
This position requires frequent travel to visit customers in the assigned region and may require travel on weekends, holidays, and/or after hours.
Role Type:
In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.
This role is:
Remote: Employees who are working in Remote roles will work primarily offsite (from home).
Candidates will learn more about role type throughout the recruiting process.
Learn More & Apply Now!
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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About Pratt & Whitney
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Pratt & Whitney has a long history of leadership and innovation in the field of aviation propulsion. Our story begins in the 1920s and has flourished throughout the decades. We have continuously transformed and reinvented our businesses to offer superior products and services to our customers. In 1925, the Pratt & Whitney Aircraft Company was founded by Frederick B. Rentschler, pioneer of the air-cooled radial engine design which enabled unprecedented power-to-weight ratio. Its first engine, the R-1340 Wasp engine, transformed military and commercial aviation and is still in use today. In 1928, the Canadian division of the Pratt & Whitney Aircraft Company was established. In 1944, Pratt & Whitney began its gas turbine and jet propulsion initiative. The company constructed a wind tunnel, laboratory and engineering center to support our allies’ efforts in World War II. In 1945, wartime production included more than 300,000 Pratt & Whitney engines, touted by service members as extremely dependable – a legacy that continues today. From there, Pratt & Whitney continued to design and innovate more powerful, agile, and reliable engines becoming a leader in the aerospace industry. Today, Pratt & Whitney has more than 85,000 engines in service and more than 16,000 customers worldwide.
Industry
Engineering professional services
Company size
10,000+ Employees
Headquarters location
East Hartford, CT, US
Year founded
1925