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Remote M365 Administrator Jobs (NOW HIRING)

Texas Technology Group

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Remote IT Support Technician (Microsoft 365)

Houston, TX · Remote

$50K - $85K/yr

We're hiring a full-time remote support technician to own day-to-day M365 administration and frontline customer support -- someone who knows the admin centers cold, communicates clearly with ...

Hireblazer

Windows Systems Administrator

Austin, TX · Remote

$45 - $50/hr

Remote - Texas-based candidates preferred Summary: The client has issued a request for a System ... M365. This position also acts as Tier III support for the servers and workstations. Works under ...

Addison Group

Onboarding Engineer

Danvers, MA · Remote

... o Remote access / VPN setup o Documentation development · Work directly with clients and third ... Network+, Security+, Azure Administrator, M365 Admin, CCNA, Fortinet, ITIL) or completion of a ...

DMI

Cloud Engineer

$77K/yr

... Administrator Associate * Proven experience designing and operating hybrid Active Directory, M365 ... Remote, US #LI-MS3 Minimum Salary Rate $77,800.00 Median Salary Rate $85,341.00 Working at DMI DMI ...

Computer World Services

Sr. Systems Engineer

Falls Church, VA · On-site +1

$111K - $152K/yr

Administer and maintain Active Directory (AD) and Group Policy Objects (GPOs). Manage user accounts ... Experienced in M365 Hybrid environment (on-prem / M365) * Experience with Windows PowerShell ...

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Remote M365 Administrator information

What are common challenges faced by Remote M365 administrators, and how can they be overcome?

Remote M365 Administrators often encounter challenges such as managing user access and permissions across distributed teams, ensuring data security, and troubleshooting issues without physical access to user devices. Effective communication with end-users and other IT team members is essential to resolve problems efficiently. Utilizing remote management tools, staying up-to-date with Microsoft 365 updates, and establishing clear documentation practices can help overcome these challenges and maintain smooth operations.

What skills and qualifications are needed to be a Remote M365 administrator?

To thrive as a Remote M365 Administrator, you need expertise in Microsoft 365 (M365) administration, troubleshooting, and security management, typically supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. Familiarity with tools such as PowerShell, Azure Active Directory, Exchange Online, SharePoint, and Teams is essential for effective system management. Strong problem-solving skills, effective communication, and the ability to work autonomously are standout soft skills for this remote position. These skills and qualifications ensure secure, efficient, and uninterrupted collaboration for organizations leveraging Microsoft 365 solutions.

What is a Remote M365 administrator?

Remote M365 Administrators are IT professionals responsible for managing and supporting Microsoft 365 (M365) services such as Exchange Online, SharePoint, Teams, and OneDrive, but they perform their duties remotely. They handle user account management, security and compliance settings, troubleshooting, and system updates without being physically present in an office. These administrators ensure that organizations can securely collaborate and communicate using the M365 suite, often utilizing cloud-based tools and remote access solutions. Their role is crucial for businesses with distributed teams or those adopting hybrid or fully remote work environments.

What is the difference between Remote M365 Administrator vs Remote Microsoft 365 Support Specialist?

AspectRemote M365 AdministratorRemote Microsoft 365 Support Specialist
CertificationsMicrosoft 365 Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Modern Desktop Administrator AssociateMicrosoft 365 Certified: Fundamentals, Microsoft 365 Certified: Security Administrator Associate
Work EnvironmentManage and configure Microsoft 365 services, perform administrative tasks, handle user managementProvide technical support, troubleshoot user issues, assist with service outages
Employer & Industry UsageIT departments in various industries, cloud service providersHelp desks, IT support teams, customer service in organizations using Microsoft 365

The Remote M365 Administrator focuses on managing and configuring Microsoft 365 services, requiring advanced admin certifications. In contrast, the Remote Microsoft 365 Support Specialist primarily provides user support and troubleshooting. Both roles are essential in organizations utilizing Microsoft 365 but differ in responsibilities and skill levels.

More about Remote M365 Administrator jobs
What cities are hiring for Remote M365 Administrator jobs? Cities with the most Remote M365 Administrator job openings:
What are the most commonly searched types of M365 Administrator jobs? The most popular types of M365 Administrator jobs are:
What states have the most Remote M365 Administrator jobs? States with the most job openings for Remote M365 Administrator jobs include:
What job categories do people searching Remote M365 Administrator jobs look for? The top searched job categories for Remote M365 Administrator jobs are:
Remote M365 Administrator jobs near you
Infographic showing various Remote M365 Administrator job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution.

Service Desk Analyst - Remote, United States

Slipstream IT

PA • Remote

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

At Slipstream Life Sciences we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

Slipstreams industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Available Shifts

Monday-Friday 8:00am-5:00pm EST

Monday-Friday 9:00am-6:00pm EST

Monday-Friday 10:00am-7:00pm EST

Monday-Friday 11:00am-8:00pm EST

Responsibilities

  • Provide white-glove, End User Service Desk Support via phone, email, SMS,and chat.
  • Manage an open ticket queue including Incidents, Requests, Tasks and Changes across multiple ticketing systems such as ServiceNow, FreshService and Zendesk.
  • Document all incoming and outgoing communications with all customers, including daily ticket follow-ups in the respective ticketing system.
  • Perform resets in systems such as Active Directory, Entra, Office 365 Admin and Okta.
  • Perform uninstall/reinstall of approved software applications to devices.
  • Provide support for Multifactor Authentication, SSO Applications and VPN technologies.
  • Support various industry standard applications such as Veeva.
  • Provide remote hardware support for laptops, tablets, mobile devices, monitors, docking stations, printers, and accessories.
  • Administer Office 365 including Distribution List (DL) Management and Shared Mailbox support.
  • Manage Adobe license administration and user provisioning.
  • Perform Okta administration including user lifecycle management and application assignments.
  • Manage SharePoint access including permissions, site access, and group membership.
  • Onboarding and offboarding of clients employee via AD, Entra, or other supplied software.

Required Skills

  • CompTIA A+ certification or equivalent.
  • 23 years of progressive experience in a Technical Support role with an MSP or call center IT support environment.
  • 1+ year Mac OS experience.
  • 1+ year of supporting VIP or C level executives.
  • Understand of the ITIL framework.
  • Experience supporting Microsoft 365 applications and M365 Admin.
  • Experience with Microsoft SharePoint from and access management.
  • Experience with Active Directory and Microsoft Entra.
  • Experience with ServiceNow ticketing system; additional ticketing systems are a plus.
  • Experience with remote access tools such as ConnectWise. Additional remote tools are a plus.
  • Experience with Okta administration.
  • Experience remotely troubleshooting Windows hardware and software break/fix issues.
  • Technical proficiency with common hardware, software, and technologies: Windows, Office, iOS, laptops, tablets, Mobile Device Management (MDM), VPN, and WiFi.
  • Understanding of call center metrics and KPIs.
  • Ability to multi-task and experience working in a fast-paced environment.
  • Ability to follow and understand complex documentation.
  • Strong technical troubleshooting and customer service skills.
  • Strong verbal and written communication skills.
  • College or technology school degree preferred.

Benefits

  • 401k match
  • Comprehensive group health, dental, vision benefits
  • Life insurance/LTD
  • Discretionary PTO
  • Salary: $40,000-$45,000

Slipstream is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

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