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Remote M365 Administrator Jobs in Silver Spring, MD

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Remote M365 Administrator information

What is a Remote M365 administrator?

Remote M365 Administrators are IT professionals responsible for managing and supporting Microsoft 365 (M365) services such as Exchange Online, SharePoint, Teams, and OneDrive, but they perform their duties remotely. They handle user account management, security and compliance settings, troubleshooting, and system updates without being physically present in an office. These administrators ensure that organizations can securely collaborate and communicate using the M365 suite, often utilizing cloud-based tools and remote access solutions. Their role is crucial for businesses with distributed teams or those adopting hybrid or fully remote work environments.

What skills and qualifications are needed to be a Remote M365 administrator?

To thrive as a Remote M365 Administrator, you need expertise in Microsoft 365 (M365) administration, troubleshooting, and security management, typically supported by relevant certifications like Microsoft Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. Familiarity with tools such as PowerShell, Azure Active Directory, Exchange Online, SharePoint, and Teams is essential for effective system management. Strong problem-solving skills, effective communication, and the ability to work autonomously are standout soft skills for this remote position. These skills and qualifications ensure secure, efficient, and uninterrupted collaboration for organizations leveraging Microsoft 365 solutions.

What are common challenges faced by Remote M365 administrators, and how can they be overcome?

Remote M365 Administrators often encounter challenges such as managing user access and permissions across distributed teams, ensuring data security, and troubleshooting issues without physical access to user devices. Effective communication with end-users and other IT team members is essential to resolve problems efficiently. Utilizing remote management tools, staying up-to-date with Microsoft 365 updates, and establishing clear documentation practices can help overcome these challenges and maintain smooth operations.

What is the difference between Remote M365 Administrator vs Remote Microsoft 365 Support Specialist?

AspectRemote M365 AdministratorRemote Microsoft 365 Support Specialist
CertificationsMicrosoft 365 Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Modern Desktop Administrator AssociateMicrosoft 365 Certified: Fundamentals, Microsoft 365 Certified: Security Administrator Associate
Work EnvironmentManage and configure Microsoft 365 services, perform administrative tasks, handle user managementProvide technical support, troubleshoot user issues, assist with service outages
Employer & Industry UsageIT departments in various industries, cloud service providersHelp desks, IT support teams, customer service in organizations using Microsoft 365

The Remote M365 Administrator focuses on managing and configuring Microsoft 365 services, requiring advanced admin certifications. In contrast, the Remote Microsoft 365 Support Specialist primarily provides user support and troubleshooting. Both roles are essential in organizations utilizing Microsoft 365 but differ in responsibilities and skill levels.

How do I become a remote Microsoft 365 administrator?

To become a remote Microsoft 365 administrator, you should gain experience with Microsoft 365 services, including Exchange, SharePoint, and Teams, and obtain relevant certifications such as Microsoft 365 Certified: Enterprise Administrator Expert. Strong knowledge of cloud-based environments, security, and user management is essential, along with good communication skills for remote work. Practical experience and certifications help demonstrate your expertise to employers seeking remote administrators.

What are popular job titles related to Remote M365 Administrator jobs in Silver Spring, MD?

For Remote M365 Administrator jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote M365 Administrator jobs in Silver Spring, MD look for?

The top searched job categories for Remote M365 Administrator jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote M365 Administrator jobs?

Cities near Silver Spring, MD with the most Remote M365 Administrator job openings:

Remote M365 Administrator jobs near you
Infographic showing various Remote M365 Administrator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

M365 / Collaboration Platform Administrator

ICF

Washington, DC • Remote

Full-time

Posted 19 days ago

Job description

This role is contingent upon a contract award.

ICF is seeking an M365 / Collaboration Platform Administrator to configure, govern, andmaintainthe Microsoft 365, Google Workspace, and SaaS productivity platform environment for a federal technology program. Reporting to the Cloud / Enterprise Architecture Lead, this role owns tenant configuration, data protection settings, SaaS platform governance, and Power Platform administration across a broad portfolio of collaboration and productivity tools.

The ideal candidate has deep experience hardening and operating M365 and SaaS environments in federal settings. The right candidate understands how to configure collaboration platforms securely at scale, govern low-code tooling without blocking adoption, and keep tenant settings audit-ready without constant manual intervention.

Job Location:This is a remote-friendly position with occasional onsite requirements in the Washington, DC Metro area.

This position requires that the job be performed in the United States.If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addressesand alsoprohibits personal VPN connections.

What You'll Be Doing

  • Configure and manage Microsoft 365 and Google Workspace tenants, including email, collaboration, storage, and meetings, hardened against NIST 800-53, CIS Level 1, and CISA baselines, with DLP rules, retention labels, and external sharing controls.

  • Manage SaaS collaboration platforms including OneDrive, SharePoint, Teams, Slack, GitHub, and others,maintainingaccess controls, data boundaries, approval workflows, and guest access configurations.

  • Govern andmaintainthe Power Platform environment, including Power Apps, Power Automate, and Power BI, setting up environments, security models, and data boundaries so teams can build solutions within defined guardrails.

  • Apply data protection and compliance settings across all platforms, including sensitivity labels, DLP rules, conditional access, encryption settings, and device or location restrictions.

  • Manage theagencyemail architecture, including Exchange Online configuration, mail flow policies, transport rules, spam and phishing protections, and safe links and attachments.

  • Use PowerShell, Graph API, and scripted automation to build, change, and audit platform configurations consistently and at scale rather than through manual administration.

  • Manage licenses and subscriptions across platforms, using reports and automation to reclaim unused licenses, right-size plans, and control app sprawl.

  • Perform quarterly reviews of platform configurations against security baselines and compliance requirements, preferably using compliance-as-code approaches.

  • Coordinate with identity, device, and cybersecurity teams so that SaaS access policies, device compliance rules, and conditional access work together as part of a consistent Zero Trust model.

  • Maintain documentation of platform configurations, reference patterns, and runbooks so others can safelyoperateand extend the environment.

MinimumRequirements

  • Bachelor's degree or equivalent

  • 5+ years of experience in M365 administration, SaaS platform management, or a related discipline

  • 3+ years configuring and administering Microsoft 365 tenants, including Exchange Online, SharePoint, Teams, and security and compliance settings

  • 2+ years administering Power Platform environments, including environment governance, DLP policies, and ALM pipelines

  • 2+ years supporting federal IT programs in HHS, NIH, FDA, or other health-focused agencies

  • U.S. Citizenship requireddue to federal contract requirements

  • Ability to obtain and maintain a Public Trust background investigation

  • Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US

Preferred Qualifications

  • Experience administering Google Workspace tenants in addition to M365

  • Familiarity with NIST 800-53, CIS Level 1 benchmarks, and CISA guidelines as they apply to SaaS and collaboration platform configuration

  • Experience managing Exchange Online mail flow, including transport rules, anti-phishing configuration, and DNS record management

  • Relevant certifications such as Microsoft 365 Certified: Administrator Expert, Microsoft 365 Certified: Teams Administrator Associate, or equivalent

  • Experience using PowerShell and Microsoft Graph API for automated tenant administration and audit reporting


Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactCandidateaccommodation@icf.comfor assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$108,006.00 - $183,610.00DC Remote Office (DC99)

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