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Remote M1 Support Services Jobs (NOW HIRING)

M1 Finance

Broker Operations Associate

Chicago, IL · On-site +1

$70K - $85K/yr

Company Description M1 Finance has created a personal wealth-building platform made for the modern ... They need prior experience working within financial services, preferably at a FinTech, within ...

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Remote M1 Support Services information

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$97K

How much do remote m1 support services jobs pay per year?

As of Jul 5, 2026, the average yearly pay for remote m1 support services in the United States is $58,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote M1 Support Services professional, and why are they important?

To thrive as a Remote M1 Support Services professional, you need a solid understanding of IT support fundamentals, troubleshooting methodologies, and often a degree or certification in information technology or a related field. Familiarity with remote desktop tools, ticketing systems like ServiceNow, and knowledge of M1 (Apple Silicon) devices and operating systems are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users remotely. These competencies ensure quick resolution of technical issues, high customer satisfaction, and efficient remote operations.

What are some common challenges faced by professionals in Remote M1 Support Services, and how can they be addressed?

Professionals in Remote M1 Support Services often encounter challenges such as troubleshooting technical issues without physical access to hardware, managing communication across different time zones, and maintaining clear documentation for remote resolutions. These can be addressed by utilizing robust remote access tools, establishing clear protocols for escalation, and fostering strong communication within the support team. Additionally, regular training and knowledge-sharing sessions help keep the team updated on new tools and best practices, ensuring efficient and effective remote support.

What is the difference between Remote M1 Support Services vs Remote Mac Support Specialist?

AspectRemote M1 Support ServicesRemote Mac Support Specialist
CredentialsBasic IT certifications, Apple certifications preferredApple Certified Support Professional (ACSP), IT certifications
Work EnvironmentRemote, client support via remote toolsRemote, troubleshooting Mac hardware/software issues
Industry UsageIT support, tech services for Apple devicesTechnical support for Mac users and organizations

Remote M1 Support Services and Remote Mac Support Specialists both focus on supporting Apple devices remotely. M1 support emphasizes troubleshooting M1 chip-based Macs, while Mac Support Specialists handle broader Mac issues. Both roles require Apple certifications and involve remote client interaction, but M1 support is more specialized for newer hardware.

What are Remote M1 Support Services?

Remote M1 Support Services refer to technical assistance and troubleshooting provided remotely for Apple devices powered by the M1 chip, such as MacBooks, Mac Minis, and iMacs. These services typically include diagnosing hardware and software issues, guiding users through solutions, performing remote installations or updates, and offering general support without the need for in-person visits. Support is usually provided via phone, chat, or remote desktop tools, enabling quick and efficient resolution of technical problems for users regardless of their location.
More about Remote M1 Support Services jobs
What cities are hiring for Remote M1 Support Services jobs? Cities with the most Remote M1 Support Services job openings:
What are the most commonly searched types of M1 Support Services jobs? The most popular types of M1 Support Services jobs are:
What states have the most Remote M1 Support Services jobs? States with the most job openings for Remote M1 Support Services jobs include:
What job categories do people searching Remote M1 Support Services jobs look for? The top searched job categories for Remote M1 Support Services jobs are:
Remote M1 Support Services jobs near you
Infographic showing various Remote M1 Support Services job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 6% Part Time, and 15% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,667 per year, or $28.2 per hour.

Broker Operations Associate

M1 Finance

Chicago, IL • On-site, Remote

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Company Description
M1 Finance has created a personal wealth-building platform made for the modern era, uniting personal perspective and automated ease. We seamlessly combine free investing and low cost borrowing all in one intuitive, automated Finance Super App, and we're driven by a mission to empower personal financial well-being. We believe that financial well-being is fundamental to overall well-being, and we strive to deliver products that are simpler, smarter, and stronger than those created by our boring, entrenched, and slow-moving competitors in the personal finance industry.
Our clients have already trusted us with over $12 billion of assets, we're currently helping hundreds of thousands of people grow and manage their wealth with our industry-leading automation and tools, and we're adding thousands of new clients every day.
We're looking for passionate people who want to improve and build on what we've created and take responsibility to help others build something meaningful and sustainable for their futures.
We mean it when we say, "M1 is yours to build."
If this sounds interesting to you, read on!
Job Description
We are looking for a motivated operations professional who has experience handling brokerage middle office functions. This position will be responsible for covering multiple aspects of the trade lifecycle and maintenance of customer accounts and security master data to ensure a seamless trading experience for customers. Ideally, the candidate will have prior experience owning these functions daily and a keen eye for creating operating efficiencies and optimizing processes. The individual needs to be a team player, willing to help where needed even if they are not an expert on the subject. They need prior experience working within financial services, preferably at a FinTech, within operations, customer service, or compliance. Bonus points if you have experience or proficiencies in data analytics programs that use SQL and/or Python.
What You Will Do
  • Take ownership of critical daily functions such as Trading, Account Reconciliations, and CAT (Consolidated Audit Trail) reporting.
  • Run Trade Windows and monitor health of routing systems and venues.
  • Troubleshoot, manage, and resolve issues associated with trading, corporate actions, account maintenance, etc...
  • Perform daily, weekly, and monthly account and security master maintenance tasks.
  • Manage operational compliance and risk monitoring process, such as margin risk monitoring, best execution analysis, CAT reporting etc.
  • Execution of relevant Written Supervisory Procedures to comply with all SEC and FINRA rules.
  • Collaborate with peers across Invest Operations to support all middle office (Broker Ops) and back office (Clearing Ops) functions.
  • Partner closely with Customer Service to investigate and resolve client escalations.
  • Help create, document, and maintain processes for different business functions within the Invest Operations team.
  • Collaborate with strategy, product managers and engineering on projects to help launch, improve, and scale Invest Operations processes and systems and contribute to overall success of M1.
  • Perform other responsibilities as required.

Qualifications
  • FINRA Series 7
  • FINRA Series 63 or Series 66 (or willing to acquire)
  • Experience developing processes, meeting deadlines, and paying close attention to detail.
  • Analytical, metrics and data-driven mindset
  • Strong communication skills, with the ability to work cross-functionally and communicate with leadership.
  • Ability to successfully manage multiple concurrent objectives, assignments, and deadlines, while achieving expected results.
  • Ability to learn quickly and be intuitive to solve difficult problems.
  • Team player who enjoys collaborating and will take the initiative to own tasks.
  • Experience or proficiency using SQL and/or Python, a plus.

Salary range - $70,000 - $85,000
Additional Information
Our Values
Our team embodies our ten core principles and if these principles speak to you - we'd love to talk with you.
  • Mission driven Wealth expands what life can be. We exist to help people build it, optimizing with intelligence and precision so their resources become fuel for possibility. This is work worth doing.
  • Extreme ownership We own outcomes, not just tasks. When something affects our clients, teammates, or shareholders, we take full responsibility. No excuses, no finger-pointing, no waiting for someone else to act.
  • Boldness Thinking small is a self-fulfilling prophecy. We set ambitious goals because they inspire ambitious results. We would rather fail at something meaningful than succeed at something trivial.
  • Ruthless prioritization Our ambition will always exceed our capacity. We say no to good ideas so we can pursue great ones, and we use time as a constraint that forces the choice. Generous timelines don't prevent delays; they invite sprawl.
  • Integrity We tell the truth: to clients, to each other, to ourselves. We are direct about trade-offs, honest about risks, and unapologetic about what we believe. Trust is earned through clarity, not comfort.
  • Effectiveness Intelligence and leverage are how we do more with less. We care about results, not activity. Whatever it takes to deliver, whether that demands disciplined process or resourcefulness.
  • Team over self We achieve more together than alone. We hire people who elevate others, we share credit generously, and we treat a teammate's problem as our own.
  • Transparency We share information openly, communicate simply, and provide the context people need to make good decisions fast. No hoarding, no politics, no spin.
  • Momentum Perfection is a direction, not a destination. Crawl, walk, run, sprint. We make consistent progress with the speed and precision a financial institution demands.
  • Resilience Big goals come with setbacks. Markets turn, plans break, timelines slip. We adapt without losing resolve, treating obstacles as problems to solve rather than reasons to quit.

Our Perks
  • Competitive Pay and Stock Options
  • Comprehensive health, dental, vision, disability, and life insurance
  • Retirement benefit with employer match
  • Unlimited PTO
  • Transparent and open communication with leadership

M1 is an equal opportunity employer and values diversity across the company. M1 does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
M1 is an equal opportunity employer and values diversity across the company. M1 does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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