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Remote M1 Support Services Jobs (NOW HIRING)

Sr Support Services Analyst

Herndon, VA ยท Remote

$59K - $104K/yr

09-Jun-2026 Senior Accounting Support Services Analyst US (Remote) 11044BR Company Summary As the recognized global standard for project-based businesses, Deltek delivers software and information ...

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Sr Support Services Analyst

Herndon, VA ยท Remote

$59K - $104K/yr

09-Jun-2026 Senior Support Services Analyst, ComputerEase US (Remote) 11046BR Company Summary As the recognized global standard for project-based businesses, Deltek delivers software and information ...

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Financial Support Services Specialist Location: Memphis, TN or Dublin, OH Duration: 7 Months ... Open to remote or hybrid - on-site at Memphis, TN or Dublin, OH (preferred) - Preferred CST hours ...

Financial Support Services Specialist Location: Memphis, TN or Dublin, OH Duration: 7 Months ... Open to Remote or hybrid - on-site at Memphis, TN or Dublin, OH (preferred) - Preferred CST HOURS ...

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... support a medical health system client, like a hospital, medical center, multiple clinics, or a ... Processor (CPU): Intel i5 / Ryzen 5 / M1 or better (4-8 Cores) Memory (RAM): 8GB or higher

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Remote M1 Support Services information

See salary details

$33K

$58.7K

$97K

How much do remote m1 support services jobs pay per year?

As of Jun 12, 2026, the average yearly pay for remote m1 support services in the United States is $58,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote M1 Support Services professional, and why are they important?

To thrive as a Remote M1 Support Services professional, you need a solid understanding of IT support fundamentals, troubleshooting methodologies, and often a degree or certification in information technology or a related field. Familiarity with remote desktop tools, ticketing systems like ServiceNow, and knowledge of M1 (Apple Silicon) devices and operating systems are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for effectively assisting users remotely. These competencies ensure quick resolution of technical issues, high customer satisfaction, and efficient remote operations.

What are some common challenges faced by professionals in Remote M1 Support Services, and how can they be addressed?

Professionals in Remote M1 Support Services often encounter challenges such as troubleshooting technical issues without physical access to hardware, managing communication across different time zones, and maintaining clear documentation for remote resolutions. These can be addressed by utilizing robust remote access tools, establishing clear protocols for escalation, and fostering strong communication within the support team. Additionally, regular training and knowledge-sharing sessions help keep the team updated on new tools and best practices, ensuring efficient and effective remote support.

What is the difference between Remote M1 Support Services vs Remote Mac Support Specialist?

AspectRemote M1 Support ServicesRemote Mac Support Specialist
CredentialsBasic IT certifications, Apple certifications preferredApple Certified Support Professional (ACSP), IT certifications
Work EnvironmentRemote, client support via remote toolsRemote, troubleshooting Mac hardware/software issues
Industry UsageIT support, tech services for Apple devicesTechnical support for Mac users and organizations

Remote M1 Support Services and Remote Mac Support Specialists both focus on supporting Apple devices remotely. M1 support emphasizes troubleshooting M1 chip-based Macs, while Mac Support Specialists handle broader Mac issues. Both roles require Apple certifications and involve remote client interaction, but M1 support is more specialized for newer hardware.

What are Remote M1 Support Services?

Remote M1 Support Services refer to technical assistance and troubleshooting provided remotely for Apple devices powered by the M1 chip, such as MacBooks, Mac Minis, and iMacs. These services typically include diagnosing hardware and software issues, guiding users through solutions, performing remote installations or updates, and offering general support without the need for in-person visits. Support is usually provided via phone, chat, or remote desktop tools, enabling quick and efficient resolution of technical problems for users regardless of their location.
More about Remote M1 Support Services jobs
What cities are hiring for Remote M1 Support Services jobs? Cities with the most Remote M1 Support Services job openings:
What are the most commonly searched types of M1 Support Services jobs? The most popular types of M1 Support Services jobs are:
What states have the most Remote M1 Support Services jobs? States with the most job openings for Remote M1 Support Services jobs include:
Infographic showing various Remote M1 Support Services job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 92% Full Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,667 per year, or $28.2 per hour.
Remote Support Services Specialist

Remote Support Services Specialist

Thrive Communities

Sarasota, FL โ€ข On-site, Remote

$28 - $35/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description

Feel Seen at Thrive !
Our major objective at Thrive Communities LLC is to be the most trusted property management partner by delivering exceptional results for our client and enhancing the quality of life for our residents.
Great Service, Great Workers. We are committed to doing what is right and our sense of responsibility and cooperation build communities where residents feel at home and coworkers are inspired to develop their intellectual ability to attend to customers better and give a premium service.
As we grow, we are looking to add a Remote Support Services Specialist to our growing support staff. This Role at Thrive community LLC will provide you with the opportunity to make a meaningful difference in supporting residents, property teams and internal operations whilst helping deliver a great service experience Thrive is famously Known for.
Position Summary
The Support Services Specialist is the first point of contact for residents, prospective residents, vendors, property teams and internal departments. This position provides professional support, organizes service requests, maintains accurate records, and assists with daily operating duties.
The right candidate is very orgnaized, comfortable with multi tasking, customer service and customer Relations, must be able to work independelty in a remote enviiroment.
Main responsibilities
  • Resident & Client Services
  • Assist residents, consumers, and vendors with telephone, e-mail and online communications inquiries.
  • Provide timely and Professional solutions based service
  • Assist with service inquiries, account questions, scheduling, general needs
  • Deliver a good customer experience through clear and transparent communication and make sure to refer difficult or other issues to the appropriate departments for proper handling.
  • Coordinating Services
  • Coordinates and tracks service requests from start to finish.
  • Schedule appointments, update residents and property teams.
  • Ensure timely follow up by liaising with internal departments and service suppliers;
  • Keep track of service history and open requests.
  • Support business processes that enhance service delivery and resident satisfaction.

Administrative Support
  • Maintain accurate records of residents, vendors, and services to ensure corporate systems are up to date.
  • Data entry, records management and administrative support.
  • Report and record keeping for support activities.
  • Comply with Company policies, practices and data privacy standards.
  • Together we work
  • Work with property management teams and other internal departments.
  • Participate in team meetings, training and professional development opportunities.
  • Identify process improvement and service quality possibilities.
  • Help build a good, collaborative and service culture in the workplace.

Required Qualifications
  • GED or high school diploma or equivalent.
  • Minimum one year experience in customer service, administrative support, resident services, operations support, scheduling or related field.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.โ€ข Strong organizational and multi-tasking skills.
  • Attention to detail and a devotion to accuracy.
  • Experience with Microsoft Office Suite, Google Workspace and web based business applications.
  • A good high speed internet connection and a dedicated work area.
  • Independent, self-starting, and able to connect with a distant team.
  • Preferred Qualifications A. A. or B. A.
  • Experience in property management, multi-family housing, resident services, hospitality, customer assistance or other relevant businesses.
  • Experience using CRM, ticketing, property management or customer service software.
  • Experience working with remote/distributed teams.โ€ข Excellent dispute resolution and problem solving skills.

What is success?
  • Successful Support Services Specialists are always:
  • Provide great resident and client experience.
  • Keep records accurate and clean.
  • Troubleshoot difficulties proactively and efficiently.
  • Deliver on productivity, quality and service objectives.
  • Operational excellence and team support goals.
  • Advantages

At Thrive Community, we are dedicated to the healthy growth and overall well-being of our associates.
Benefits at Thrive Community LLC:
  • Salary: Competitive.
  • Home office setting and flexible working
  • Medical, Dental & Vision Insurance 401(k) business match retirement plan.
  • Vacations & Time Off
  • EAP, Employee Assistance Program Professional Development Reimbursement
  • Opportunities for training and career advancement at all times.
  • Staff health & wellness services
  • Collaborative and inclusive work environment to Grow.

Why Join Thrive Community Team
Our Thrive principles are easy. The Right Thing. Do work you can be proud of. Be a great place to work.
We have a proud history of providing a place where individuals can develop great professions, construct healthy communities and make a difference every day.
If you are a people person, enjoy helping others, solving problems, and giving outstanding service as a team player, we want to hear from you.
Equal Opportunity Employer
Thrive Communities is an Equal Opportunity Employer. We work to create a diverse, inclusive and inviting environment. Qualified applicants shall be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, handicap, genetic information or veteran status in accordance with applicable law.