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Remote Lottery Jobs (NOW HIRING)

Gambyt

Delivery Leader

Ann Arbor, MI · Remote

Remote (US Only) - Eastern Time Zone ABOUT US Gambyt's mission is to make real-money gaming products more relevant and accessible to the world. We are specialists in the lottery industry and create ...

Gambyt

Delivery Leader

Ann Arbor, MI · Remote

Remote (US Only) - Eastern Time Zone ABOUT US Gambyt's mission is to make real-money gaming products more relevant and accessible to the world. We are specialists in the lottery industry and create ...

Gambyt

Delivery Leader

Ann Arbor, MI · Remote

Remote (US Only) - Eastern Time Zone ABOUT US Gambyt's mission is to make real-money gaming products more relevant and accessible to the world. We are specialists in the lottery industry and create ...

NeoPollard Interactive

Graphic Designer

The only Lottery supplier in North America exclusively focused on iLottery. We have one central ... While we're a remote-first team, you'll never feel like you're working alone. If you thrive in a ...

NeoPollard Interactive

The only Lottery supplier in North America exclusively focused on iLottery. We have one central ... While we're a remote-first team, you'll never feel like you're working alone. If you thrive in a ...

Redfish Recruiting

Sr. Account Executive

... Remote (U.S.) Our client is transforming how universities handle course registration and academic scheduling. Their platform replaces outdated first-come-first-served and lottery-based systems with ...

Rocky Mountain Reserve

Lead Software Engineer

Littleton, CO · On-site +1

$175K - $225K/yr

We are a profitable, stable company and rather than lottery ticket RSUs we pay fair base salaries with generous performance bonuses so that when the company makes money so do you. * Guaranteed Remote:

Aristocrat Interactive

Product Solution Manager

Boston, MA · On-site +1

$110K - $204K/yr

Collaborate with remote product and development teams in every phase of the software development ... Own the development and implementation of the lottery product roadmap, aligning initiatives with ...

Sightline Payments

Senior Data Engineer

$140K - $160K/yr

... lottery, horse racing, and online and brick-and-mortar casino markets. Our environment is ... This M-F, full-time position is remote (work from home) and requires after-hours support when ...

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Remote Lottery information

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$10

$16

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How much do remote lottery jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote lottery in the United States is $16.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.

What is a remote lottery job?

Remote lottery jobs involve working for lottery organizations or companies from a remote location, rather than in a traditional office setting. These roles can include customer support, marketing, software development, or compliance, all related to the operation or promotion of lottery services online. Employees may help manage lottery systems, verify tickets, provide customer service, or develop and maintain lottery websites and apps. Remote lottery jobs allow professionals to work from home while contributing to the lottery industry.

What are some unique challenges faced by remote lottery customer support representatives, and how can they be addressed?

Remote lottery customer support representatives often deal with time-sensitive inquiries regarding ticket purchases, winnings, and verification, all while working independently. Common challenges include managing high volume during jackpot events and ensuring clear communication without face-to-face interaction. These can be addressed by using robust support platforms, participating in regular training sessions, and maintaining proactive communication with both team members and customers. Staying updated on lottery regulations and procedures is also essential for providing accurate assistance.

What are the key skills and qualifications needed to thrive as a remote lottery customer service representative, and why are they important?

To thrive as a Remote Lottery Customer Service Representative, you need excellent communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, online ticketing systems, and secure payment platforms is typically required. Strong problem-solving abilities, patience, and professionalism help build trust and resolve customer concerns efficiently. These skills ensure accurate transactions, regulatory compliance, and a positive customer experience in a remote environment.

What is the difference between Remote Lottery vs Remote Customer Service Representative?

AspectRemote LotteryRemote Customer Service Representative
Required CredentialsMinimal; often high school diploma or equivalentHigh school diploma or equivalent; sometimes additional customer service training
Work EnvironmentOnline platform, flexible hours, often independentHome office, structured shifts, team communication
Industry UsageGaming, lottery organizations, government agenciesRetail, telecom, finance, and various service sectors
Common Search/ComparisonYesYes

Remote Lottery roles typically involve managing or promoting lottery games online, requiring minimal credentials and offering flexible schedules. Remote Customer Service Representatives handle customer inquiries across industries, often with more structured hours and specific training. While both are remote roles, they differ in industry focus, work environment, and credential requirements.

More about Remote Lottery jobs
What cities are hiring for Remote Lottery jobs? Cities with the most Remote Lottery job openings:
What are the most commonly searched types of Lottery jobs? The most popular types of Lottery jobs are:
What states have the most Remote Lottery jobs? States with the most job openings for Remote Lottery jobs include:
What job categories do people searching Remote Lottery jobs look for? The top searched job categories for Remote Lottery jobs are:
Remote Lottery jobs near you
Infographic showing various Remote Lottery job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,336 per year, or $16 per hour.

Customer Service Representative - Remote

NeoPollard Interactive

Lansing, MI • On-site, Remote

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

We are NeoPollard Interactive. Digitally born, player-focused, and proudly powering the most profitable iLottery programs in North America through our interactive games, powerful gaming systems, and comprehensive suite of player services.
We are innovative. From inception, innovation has been the core of NPi. As one of the first iLottery platform providers in North America, we laid the groundwork - helping pioneer the introduction and successful launch of some of the first iLottery programs in the U.S. We deliver innovative solutions and cutting-edge technology to our partners with an industry-proven track record of revenue growth.
We are one-of-a-kind. The only Lottery supplier in North America exclusively focused on iLottery. We have one central focus; creating the most intuitive and fun iLottery experiences for players. Our sole focus drives our innovation and success in the iLottery space.
We are industry experts. Serving the largest share of U.S. Lotteries that currently sell online with a track record of powering iLottery success through our state-of-the-art technology, top-performing game content, and innovative and comprehensive iLottery services.
We are NPi. Join us.
WHAT YOU WILL DO
We are looking for a Customer Service Representative to assist players with top-notch quality service. In this role, you will interact with players through live instant messaging, email, and telephone to enhance player experience with online Lottery games by answering questions, providing information, resolving technical issues, and providing flawless customer service and basic technical support, including the following:
  • Interact with customers to provide information and process inquiries about accounts, products, and services.
  • Troubleshoot technical issues related to computer/tablet/cell phone applications according to established department policies and protocols
  • Respond to and process inbound calls, real-time chat communications, emails and make outgoing calls
  • Communicate special marketing offers to VIP customers
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Maintain customer confidentiality
  • Adopt and promote company values
  • Remain current on all new developments and procedures regarding department and company protocols.
  • Work according to set goals and targets
  • Have fun!

WHAT YOU WILL BRING
  • High School diploma or equivalent, some college preferred
  • 2 or more years of inbound/support call center experience
  • 1 or more years of working remotely and achieving set KPI's
  • Must have reliable internet and able to pass internet speed test
  • Must have ability to travel to lottery headquarters once each quarter
  • Must be camera ready while working!
  • Advanced knowledge of computers and Windows Office Programs
  • Experienced with computers, smartphones, tablets and is able to troubleshoot internet connectivity, app, and browser issues
  • Highly developed verbal, interpersonal, and written communication skills and able to relate to with others, maintain a friendly, professional, and courteous demeanor while assisting members and co-workers throughout the day
  • Demonstrated accuracy with a consistent attention to detail
  • Possess independent judgment, discretion and initiative in absence of specific directions from management
  • Good grammatical and typing/data entry skills with an emphasis on accuracy
  • Thrives in a fast-paced, dynamic work environment and is able to work effectively and efficiently while maintaining a high level of member service
  • Organized with excellent time-management skills
  • Previous technical support experience an asset

WHY WORK AT NPI?
We hire the best.
We prioritize innovation.
We support and empower our team.
Join us as we continue to shape the future of the iLottery industry by delivering players' favorite games across all channels and driving outstanding returns for good causes.
Our team member benefits include...
  • Comprehensive Health, Vision, and Dental Insurance
  • Life Insurance & AD&D Insurance
  • 401K Savings Program (With Competitive Corporate Matching for U.S. Employees)
  • Paid Vacation and Personal Time
  • Quarterly Profit-Sharing Program for All Employees Who Have Completed Six Months of Continuous Service
  • Fully Paid Parental Leave Program
  • Wellness and Employee Assistance Program (EAP) from Ulliance Life
  • Company-Provided Laptop
  • Career Development Opportunities including Ongoing Training and Professional Development Courses (Including the NPi Leadership Academy for Emerging Leaders)

ABOUT NEOPOLLARD INTERACTIVE
Born in the digital domain, NeoPollard Interactive LLC ("NPi") is an award-winning supplier of best-in-class iLottery solutions to the North American lottery market. Serving the largest share of U.S. lotteries that currently sell online, NPi helped pioneer the successful introduction of iLottery in the U.S. and is North America's proven partner of choice to enable regulated lotteries to design and deploy complex gaming solutions in support of generating incremental revenue for good causes through the online channel. NPi offers cutting-edge technology, a full suite of managed services, and the industry's top-performing game content as part of its innovative and comprehensive approach to partnering for iLottery success. Jointly owned by Pollard Banknote Limited (TSX: PBL) and NeoGames S.A.(Nasdaq: NGMS)-both globally recognized industry leaders-NPi powers the most profitable iLottery programs. Visit us at www.neopollard.com.
Pollard iLottery Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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