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Remote Lottery Jobs in Decatur, GA (NOW HIRING)

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Remote Lottery information

See Decatur, GA salary details

$9

$15

$19

How much do remote lottery jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote lottery in Decatur, GA is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.36 per hour, depending on experience, location, and employer.

What is a remote lottery job?

Remote lottery jobs involve working for lottery organizations or companies from a remote location, rather than in a traditional office setting. These roles can include customer support, marketing, software development, or compliance, all related to the operation or promotion of lottery services online. Employees may help manage lottery systems, verify tickets, provide customer service, or develop and maintain lottery websites and apps. Remote lottery jobs allow professionals to work from home while contributing to the lottery industry.

What are some unique challenges faced by remote lottery customer support representatives, and how can they be addressed?

Remote lottery customer support representatives often deal with time-sensitive inquiries regarding ticket purchases, winnings, and verification, all while working independently. Common challenges include managing high volume during jackpot events and ensuring clear communication without face-to-face interaction. These can be addressed by using robust support platforms, participating in regular training sessions, and maintaining proactive communication with both team members and customers. Staying updated on lottery regulations and procedures is also essential for providing accurate assistance.

What are the key skills and qualifications needed to thrive as a remote lottery customer service representative, and why are they important?

To thrive as a Remote Lottery Customer Service Representative, you need excellent communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, online ticketing systems, and secure payment platforms is typically required. Strong problem-solving abilities, patience, and professionalism help build trust and resolve customer concerns efficiently. These skills ensure accurate transactions, regulatory compliance, and a positive customer experience in a remote environment.

What is the difference between Remote Lottery vs Remote Customer Service Representative?

AspectRemote LotteryRemote Customer Service Representative
Required CredentialsMinimal; often high school diploma or equivalentHigh school diploma or equivalent; sometimes additional customer service training
Work EnvironmentOnline platform, flexible hours, often independentHome office, structured shifts, team communication
Industry UsageGaming, lottery organizations, government agenciesRetail, telecom, finance, and various service sectors
Common Search/ComparisonYesYes

Remote Lottery roles typically involve managing or promoting lottery games online, requiring minimal credentials and offering flexible schedules. Remote Customer Service Representatives handle customer inquiries across industries, often with more structured hours and specific training. While both are remote roles, they differ in industry focus, work environment, and credential requirements.

What job categories do people searching Remote Lottery jobs in Decatur, GA look for? The top searched job categories for Remote Lottery jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Lottery jobs? Cities near Decatur, GA with the most Remote Lottery job openings:
Remote Lottery jobs near you
Infographic showing various Remote Lottery job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $32,547 per year, or $15.6 per hour.

Product Support Tech II

Scientific Games

Alpharetta, GA • On-site, Remote

Full-time

Posted 17 days ago

Scientific Games rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

5th of 15 rated gambling companies

Job description

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

The Product Support Technician Supports the telephone "hotline" function. Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical questions regarding company products. Maintains log of incoming "hotline" calls. Candidates for this position MUST live near Atlanta, GA.

  • Do you consider yourself to be a flexible, customer service minded individual who is enthusiastic about helping others?

  • Do you thrive in a low-volume, friendly, drama-free environment with low stress?

  • Do you enjoy working for a supportive management team that doesn't micromanage?

Job Duties:

  • Use our online knowledge base to diagnose problems, then guide the caller through documented troubleshooting steps

  • Provide an excellent customer service experience while resolving the customer's issue

  • Meet monthly departmental metrics for quality assurance, accuracy, etc.

Skills:

  • Passion for Customer Service

  • Strong verbal, written, and online communication ability (e.g. phone, email, chat)

  • Probing and accurate identification of customer needs

  • Attention to detail and processes

  • Problem-solving mindset

Location: Candidates must live near our corporate headquarters in Alpharetta, GA for training and occasional meetings onsite. The position will be remote after 1 Week training in Alpharetta, GA

Conditions of Employment:

  • Pass an initial drug screening and criminal background check

  • Reliable to meet our attendance policy

  • Able to work from home immediately upon completion of training, using company-provided equipment

  • Required to have quiet, uninterrupted space at home to work. Demonstrated, High-speed internet connection (Min 50Mbps down and 10 Mbps up) with hardwire (Ethernet) connection.


Supervisory Responsibilities

This position has no supervisory responsibilities.


Job Level Description

Demonstrates ability to learn and support several aspects of function. Handles routine activities.

Qualifications

Education

Must have a high school diploma or equivalency.


Years of Related Experience

Years of experience < 1 year


Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.


Work Conditions

Scientific Games Corporation and its affiliates (collectively, "SG") are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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